Marshal Mize Ford
Chattanooga, TN
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Pleased with the service. AC problem. problem repaired with new module. A little more expensive than planned but did correct the problem. Service department is professional and attentively with new module. A little more expensive than planned but did correct the problem. Service department is professional and attentively More
Fred’s communication was excellent! He contacted me multiple times to give me updates on my service, and helped me get a courtesy vehicle when none were listed available! multiple times to give me updates on my service, and helped me get a courtesy vehicle when none were listed available! More
Very good dealership this is the 4th F150 I have bought from this dealer.They explained all option on my trade in and gave me time to decide what option I wanted to take. from this dealer.They explained all option on my trade in and gave me time to decide what option I wanted to take. More
Purchasing a used car was easy and quick with our salesman Pat. Financing terms were also better than I could find online, 2.99% online vs. 2.49% at the dealer. salesman Pat. Financing terms were also better than I could find online, 2.99% online vs. 2.49% at the dealer. More
Fred took great care of me. Quick, courteous and professional. Highly recommend Marshall Mize Ford We have had consistently good care on all of our vehicles professional. Highly recommend Marshall Mize Ford We have had consistently good care on all of our vehicles More
We had a couple of vehicles selected from the inventory before coming in. Danny was patient with my wife & l while we test-drove both & finally decided. Likewise with Cody in finance dept. as he guided us before coming in. Danny was patient with my wife & l while we test-drove both & finally decided. Likewise with Cody in finance dept. as he guided us through the myriad paperwork. Unable to remember the sales manager's name but he helped answer questions about the CPO program. A good experience, all-in-all More
Work was done on time I have had A good experience when I have dealt with the service department hopefully that will continue in the future have dealt with the service department hopefully that will continue in the future More
Started service at apt time, friendly service rep . wait wasn't long, waiting area was clean and comfortable. Everyone was pleasant and helpful. Marshall Mize has been our choice of dealership for many wasn't long, waiting area was clean and comfortable. Everyone was pleasant and helpful. Marshall Mize has been our choice of dealership for many years for auto purchases and service. Thank you and your staff. More
I arrived 15 minutes early. They took me right in. The gentleman who waited on me was very efficient and courteous. I wasn't there long at all. Very pleasant experience!!! gentleman who waited on me was very efficient and courteous. I wasn't there long at all. Very pleasant experience!!! More