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Marshal Mize Ford

Chattanooga, TN

4.8
1,165 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,165 reviews

September 11, 2020

Pleased with the service. AC problem. problem repaired with new module. A little more expensive than planned but did correct the problem. Service department is professional and attentively More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker
September 05, 2020

Fred’s communication was excellent! He contacted me multiple times to give me updates on my service, and helped me get a courtesy vehicle when none were listed available! More

by Tony Giannasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Greer
September 04, 2020

Excellent service.. Greg was able to do everything in half a day. Great employee and work was finished and did not take all day. Great job. More

by Relrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg in service Dept.
August 31, 2020

Very good dealership this is the 4th F150 I have bought from this dealer.They explained all option on my trade in and gave me time to decide what option I wanted to take. More

by Loudebord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Jones
August 26, 2020

Purchasing a used car was easy and quick with our salesman Pat. Financing terms were also better than I could find online, 2.99% online vs. 2.49% at the dealer. More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Jones
August 23, 2020

Fred took great care of me. Quick, courteous and professional. Highly recommend Marshall Mize Ford We have had consistently good care on all of our vehicles More

by Kidford2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred in service , Johnny Del Valle
August 23, 2020

We had a couple of vehicles selected from the inventory before coming in. Danny was patient with my wife & l while we test-drove both & finally decided. Likewise with Cody in finance dept. as he guided us More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody ????????, ??? Sales Mgr???, Danny Watkins
August 22, 2020

Work was done on time I have had A good experience when I have dealt with the service department hopefully that will continue in the future More

by Dave1407
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Owensby, Roger Cooley
August 22, 2020

Started service at apt time, friendly service rep . wait wasn't long, waiting area was clean and comfortable. Everyone was pleasant and helpful. Marshall Mize has been our choice of dealership for many More

by bcc.7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Jones
August 20, 2020

I arrived 15 minutes early. They took me right in. The gentleman who waited on me was very efficient and courteous. I wasn't there long at all. Very pleasant experience!!! More

by Bradford2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept Cody
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