Marshal Mize Ford
Chattanooga, TN
Filter Reviews by Keyword
By Type
Showing 1,165 reviews
Purchased a 2017 F150 2.7L 4x4 with 19,100 miles. The outside and inside were virtually like new. Couldn't pass-up this truck, because it was more than I was looking for. I always feel sceptical when d outside and inside were virtually like new. Couldn't pass-up this truck, because it was more than I was looking for. I always feel sceptical when dealing for a vehicle from a dealer. Although my scepticism was not totally eliminated, I felt comfortable enough to complete the deal. Perry was my salesman. He was curteous, pleasant, and professional. More
Thanks to everyone at Mize Ford for making our purchase quick and easy. We traveled from out of town and they had everything ready for us. We were contacted as soon as we made an inquiry about the vehicl quick and easy. We traveled from out of town and they had everything ready for us. We were contacted as soon as we made an inquiry about the vehicle. Information and a video was sent and were able to make a an informed decision on the vehicle from home. More
great sales person , Zach Ables. Wasn't happy with great sales person , Zach Ables. Wasn't happy with clean up. Black greasy finger prints on interior but everything else was great 👍 will s great sales person , Zach Ables. Wasn't happy with clean up. Black greasy finger prints on interior but everything else was great 👍 will send others to buy More
Very good visit,speedy service,well pleased,it was an oil change and tire rotation service,I was in and out in an hour,which is unusual,I have been a customer for several years,friendly and knowledgeable att change and tire rotation service,I was in and out in an hour,which is unusual,I have been a customer for several years,friendly and knowledgeable attendants More
Wanted to order a bespoke Transit. Reached out to 2 different local-to-me dealers who were unresponsive, or uninterested. Marshal Mize is 1.5 hours away, but were willing to take the order. They had on different local-to-me dealers who were unresponsive, or uninterested. Marshal Mize is 1.5 hours away, but were willing to take the order. They had only a handful of Transits on the lot and my salesman (Danny) admitted he was less familiar with them than with the numerous F-series trucks on the lot. This was January. Van finally arrived in September (thanks Covid). Fleet sales manager Jaime was mostly responsive when I'd ask about status, although it wasn't always known. He did overlook an emailed request to add glass to the sliding door, but he never confirmed it and I didn't push the issue so I suppose that's on me. In summary, it's hard to find a dealer that will special order a vehicle for you. Marshal Mize seems to have no issue doing so. No crazy fees, no silly add ons. Invoice was actually ink on paper. In 10 years when it's time to replace this Transit, I'll be back. More
My experience with Marshall Mize was great on a scale from 1to 10 they would get a 100 from me my salesman was very helpful an all the people Was very nice from 1to 10 they would get a 100 from me my salesman was very helpful an all the people Was very nice More
Excellant Service, every thing was checked that was suppose to be checked. Service adviser informed me with furture service that would be soon needed. He also gave me an idea of cost for this service. suppose to be checked. Service adviser informed me with furture service that would be soon needed. He also gave me an idea of cost for this service. Thank you More
Of three nearby Ford dealerships, Marshal Mize Ford was the only one with, in current inventory, a particular and somewhat rare configuration of F-150 that I wanted. Everyone from Marshal Mize that was in the only one with, in current inventory, a particular and somewhat rare configuration of F-150 that I wanted. Everyone from Marshal Mize that was involved in the transaction, notably Danny Watkins and Cody, plus another sales agent and another manger whose names I cannot recall, did their best to make sure that I understood and achieved a deal that was right for me. More
Thank You! I was seen at the appointment time. Everyone associated with my car care was professional, knowledgeable and very helpful. Thank you for everything. associated with my car care was professional, knowledgeable and very helpful. Thank you for everything. More