
Marshal Mize Ford
Chattanooga, TN
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Dealership didn't have loaner vehicles and had setup a system with Enterprise where they pay a set portion of the cost of rental. A month later, dealership denies the rental payment and therefore my name system with Enterprise where they pay a set portion of the cost of rental. A month later, dealership denies the rental payment and therefore my name is sent into collections. Unacceptable, dishonest, and irrefutably poor natured. More
Very responsive and good in communication. Was able to know the price and options for service before the work was completed. Felt that it was a good experience. know the price and options for service before the work was completed. Felt that it was a good experience. More
I was able to schedule an appointment using my Ford Pass app at a convenient time for me and upon my arrival my information was available for the service agent. My scheduled service was performed quickly wh app at a convenient time for me and upon my arrival my information was available for the service agent. My scheduled service was performed quickly while I wanted. Everyone was courteous, friendly and knowledgeable. More
Very helpfull when ordering F-350 & Bronco. Service on the F-350 was Fast & easy. Would recommend to others. A little pricey maybe a Wash & Vacum for the same price. the F-350 was Fast & easy. Would recommend to others. A little pricey maybe a Wash & Vacum for the same price. More
Greg has always been an excellent service advisor and does the extra to insure you are completely satisfied with the service you receive. Will return. does the extra to insure you are completely satisfied with the service you receive. Will return. More