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Marshal Mize Ford

Chattanooga, TN

4.8
1,264 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,264 reviews

August 25, 2021

Great service as usual! My car was ready earlier than expected! More

by shemphill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the names.
August 25, 2021

Dealership didn't have loaner vehicles and had setup a system with Enterprise where they pay a set portion of the cost of rental. A month later, dealership denies the rental payment and therefore my name More

by Ty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Whomever Owns the Business
August 20, 2021

Very responsive and good in communication. Was able to know the price and options for service before the work was completed. Felt that it was a good experience. More

by GThomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
August 14, 2021

I was able to schedule an appointment using my Ford Pass app at a convenient time for me and upon my arrival my information was available for the service agent. My scheduled service was performed quickly wh More

by metzc3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Able Vargas
August 12, 2021

Great experience this time. Only did the necessary work to keep cost down. Now that is the way to keep customers. Thanks for the work. More

by jlward1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
August 09, 2021

nothing to report - service was good as usual. This is silly making me type twenty five words ore more. Just a waste of time. bye More

by mccumbergl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunsucker and Blankenship
August 05, 2021

Always fast and efficient and provide great service. Never any problems. More

by gfrodg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker
August 04, 2021

Very helpfull when ordering F-350 & Bronco. Service on the F-350 was Fast & easy. Would recommend to others. A little pricey maybe a Wash & Vacum for the same price. More

by Richie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil, Andy Cubberly
July 27, 2021

Greg has always been an excellent service advisor and does the extra to insure you are completely satisfied with the service you receive. Will return. More

by mcmonteith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
July 27, 2021

Everything was completed without a long wait-time and ERIC was very helpful, friendly and professional and went out of his way to assist us. More

by cgfields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ERIC
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