
Marshal Mize Ford
Chattanooga, TN
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Has always been consistent in the service dept. Had a problem with my 2010 F-150 that they couldn't find. I took it in and had the service manager give it to a tech to take home with him. He kept it a we problem with my 2010 F-150 that they couldn't find. I took it in and had the service manager give it to a tech to take home with him. He kept it a week, but found the problem. More
Went to the service shop for them to fix my car. The hood ajar sensor will not go away and keeps draining my battery. The body technician didn’t seem to know how to handle the situation to fix the issue. He ajar sensor will not go away and keeps draining my battery. The body technician didn’t seem to know how to handle the situation to fix the issue. He told me it could be wiring or it could be the switch, he needs to take the light off to look. He kept saying what needs to be done, and I’m like I came here to fix it. My car wouldn’t start because of the issue and all they offer me at a body shop was to jump my car, and not fix the issue. It’s ridiculous. What kind of body shop Is this?? More
My new truck purchase at this dealership and followup service at this there has been outstanding. My service advisor Eric Blankenship is first rate in making sure my F150 is kept in perfect running cond service at this there has been outstanding. My service advisor Eric Blankenship is first rate in making sure my F150 is kept in perfect running condition. More
Professional and courteous service team; helpful and friendly staff; always efficient and thorough in addressing service problems; the service team always keeps customer informed of progress. friendly staff; always efficient and thorough in addressing service problems; the service team always keeps customer informed of progress. More
The oil change took a little longer than expected, but overall it was good. I don't have anything else to say, but if you want 25 words, then I guess this will do. overall it was good. I don't have anything else to say, but if you want 25 words, then I guess this will do. More
All Service was very good Reception desk was very good All Service was very good Reception desk was very good Waiting for car to be service Was very good All Service was very good Reception desk was very good Waiting for car to be service Was very good More