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Marshal Mize Ford

Chattanooga, TN

4.8
1,210 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,210 reviews

November 27, 2024

Great customer service. Took a little longer than expected for the oil change. Dylan was very nice and courteous. More

by Tdordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
November 23, 2024

Jamie in the Service center was great. I needed a loaner and he was able to provide one. More

by david
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jamie Services CEnter
November 23, 2024

Jamie was very helpful and explained everything that needed to be done. He is honest and kind. More

by Ochristine24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
November 22, 2024

Very friendly personel, Falicha was especially helpful with check in and check out. Fast service 40,000 mile service and recall fix in 2 hrs. Big thumbs up!! More

by lc-schreiber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
November 20, 2024

I brought our Ford F 150 pickup in for a synthetic oil and and overall checkup for $79.95. The service people were friendly and very professional. We were very please with our visit. More

by bpjhj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
November 13, 2024

Excellent customer service! Kaleb B. was very professional and welcoming. He gave me an estimate on how long it would take to get my service done and he finished within the esti More

by dd threats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb B.
November 08, 2024

Very nice sales people Good selection of trucks Worked hard to get me a good deal More

by brockyman
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Columbie, Kevin
November 08, 2024

Kyle was very helpful through the whole process. Overall a very smooth transaction and they were true to their word. More

by ddwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Gray
November 05, 2024

Good job, I have been having my vehicle serviced at Marshall Mize for many years. At one period of time I had my church vehicles serviced there. More

by emanuelroland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris, Greg Morgan, Johnny Del Valle
November 04, 2024

Chanel was great talking with us about our purchase. She explained everything to us of what was going on and kept us updated all the way through with the transaction of purchasing the vehicle. Service More

by Pops
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chanel
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