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Marshal Mize Ford

Chattanooga, TN

4.8
1,165 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,165 reviews

June 12, 2024

Jake Young was a pleasure to work with in getting us a replacement car for the one we had totaled in a head on collision. He was great to work with us while we were out of town when we found the car onlin More

by jhowell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Young
June 11, 2024

My service visit on June 10 was quick and comprehensive. Abel did a great job in resolving my issues. More

by tonyh59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Vargas
June 10, 2024

Awesome, Quick service as I was in and out. Was kept updated and were very friendly and courteous. More

by thoms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Goins, Todd Dyer
June 09, 2024

Marshal Mize Ford has a friendly service department. They do great work and I had a knowledgeable service advisor. More

by Jmsaputa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker
June 06, 2024

Service was as usual , Great ! Took less time than promised. Check out was fast with a friendly staff. More

by Johnscruggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vargas
June 06, 2024

The service technician Jamie Harris is great! The people that do the tire rotation need to learn to adjust tire pressure when they rotate the tires. That way the driver of the vehicle doesn’t ha More

by tnwlff800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
June 05, 2024

Service department is so efficient! They are ready for you at appointment time. There are timely notifications from them when they need to communicate. When I got back to pick it up, More

by lessie_ann_t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
June 05, 2024

This has always been my dealership of choice and I have purchased multiple vehicles from them. While I was waiting on my car, Marshall Mize came in and introduced himself to us. I remembered him from More

by SMKIDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery
June 01, 2024

Only Ford dealership we want to go to in the Chattanooga area, best customer service! More

by llukacic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Young and Phil Dyer, Sebastian Gray
May 26, 2024

Service appointment was provided on short notice with work provided as expected in a timely manner. Excellent service all the way around. More

by Happycustomer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
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