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Marshal Mize Ford

Chattanooga, TN

4.8
1,226 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,226 reviews

September 21, 2022

Service writer was friendly and efficient, vehicle was in and out in less than an hour. More

by mqjq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Barnes
September 17, 2022

I like dealing with Rick at Marshal Mize. He is very helpful and very nice . MM do good work. More

by grobinette7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick in service department.
September 15, 2022

Very professional service. Kenneth explained the details of my car’s issue and price points for parts and labor along the way. Good communication. More

by Sarah.miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth, service dept.
September 12, 2022

My service appointment was a great experience! Cody was excellent to work with! He even took the time to research another issue I was having and call me afterwords to get this taken care of! More

by Riley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
September 09, 2022

Honest and reliable service is what I got. Service representative was straight forward and no surprises. Thank You, Marshall Mize! More

by DEWAYNESUTHERLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
September 04, 2022

Excellent service, Johnny Bergeron did not make us feel pressured and the dealership was willing to negotiate the price! Was a great experience for us! More

by Kim Womack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Bergeron
September 01, 2022

Jamie was friendly and was able to get the recall on my Bronco repaired quickly! More

by jennifer.shepherd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
August 31, 2022

Best experience I have ever had with a dealership. From our salesman to management to the finance guy. No pressure at all. Stayed late even though we were willing to come back later. Jonas , Thad and More

by blansit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonas, Thad Narrmamore, Greg Morgan
August 28, 2022

Always count of them to be courteous and fast, also fair. Have relied on them to service three different F150s, all bought from them. Reliable. More

by Bob A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
August 26, 2022

Abel was very helpful in assisting in what I wanted done to my car. We ran into bumps, but he communicated options well and clearly. In the end repairs were done in an acceptable fashion. More

by kctopper1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Vargas
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