Marshal Mize Ford

Very pleased with service and personnel. Eric did a terrific job working with my wife Eric did a terrific job working with my wife More

Eric is really helpful and professional. He always goes the extra mile. Glad to work with him He always goes the extra mile. Glad to work with him More

The whole team at Marshal Mize Ford is focused on customer satisfaction. I always appreciate their courtesy and efficiency. customer satisfaction. I always appreciate their courtesy and efficiency. More

Danny Watkins was very helpful in locating the vehicle that I wanted. Roger also helped in finding a car for me. Will think about using Marshal Mize in any future needs. that I wanted. Roger also helped in finding a car for me. Will think about using Marshal Mize in any future needs. More

Our service advisor, Eric Blankenship, handled all our needs from start to finish. He is a perfect representative that a dealership should want as the face if their company. needs from start to finish. He is a perfect representative that a dealership should want as the face if their company. More

Fast efficient service. Rick was very kind and informative. We have been customers for years. Rick was very kind and informative. We have been customers for years. More

Do not go to this dealership. I've owned ford's my entire life and have NEVER experienced incompetent and rude employees like this. From the initial phone call to the cashier. I've owned ford's my entire life and have NEVER experienced incompetent and rude employees like this. From the initial phone call to the cashier. Horrible. I brought my truck in for an oil change and a couple repairs. The price for them to diagnose is so ridiculously high($170) each. So a small leak on back window, $170. Could not find, because thier hose is on the south side of building in the shade so it's frozen. After 2 days and two attempts, still frozen! My God, how many years have you been in business? Never thought about moving that hose huh! Door latch not locking, $170. I found this on you tube in less then 1 minute and for free. Like they have never seen this or come acrossed it in all the years of working on the same brand and models of vehicle. Goldfish huh! Noise coming from front tire/wheel, $170. After two days, 'well we really don't know but it might be the bearings, but not sure. But they sure know it's going to be a couple grand. And the oil change.. I guess it was done, but no copy of fluid levels, tire depth, brake pad health. NOPE nothing. No sheet filled out. When asked for it all CODY could do is say SORRY. oh and the tires where not rotated. Theirs CODY again, SORRY "we are just human" When I get home I see a plastic piece on the floor of my back seat area, I look around and notice the interior pieces are hanging off. I had to re-install. So I paid 500 of my hard earned money for an oil change and tire rotation. And I'm having my oil change re-done. I have treated my 2014 truck like my baby for all these years. There is no way I trust that they did anything right. And I dont think you should either. Oh and don't dare ask the cashier a question. The look I got, wow. The best part is Cody wants a good review! Sure, here it is Cody. You lost a life long loyal Ford buyer and owner. If that was my business, and that group of people where destroying it, there would be huge change. That is not good for the community or the brand. More

Had two recalls I had been putting off. Dropped off and picked up same day. Got both recalls taken care of. Dropped off and picked up same day. Got both recalls taken care of. More

Cody Hunsucker was great. Had a problem with car after was in for service Cody said that they had broke my windshield of my car and said would take car if it. Cody went above Had a problem with car after was in for service Cody said that they had broke my windshield of my car and said would take car if it. Cody went above and beyond to take care of me. Got me a loaner car to drive while they took care of the windshield. Cody is what the name of customer service. The dealer principal needs to tell him thanks for a job well done. People like him are hard to come by and he needs to know what a good job he does. Thank you Cody for great service and a job well done! More

They gave us a next day appointment, provided us with a quick diagnostic and price quote, and same day service. quick diagnostic and price quote, and same day service. More