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Marshal Mize Ford

Chattanooga, TN

4.8
1,254 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,254 reviews

March 21, 2025

Sales Staff was great to work with. The delivery of vehicle was great also. We would definitely buy a vehicle from them again More

by Susan C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur, Brad Doty
Mar 24, 2025 -

Marshal Mize Ford responded

Susan, Thank you for your kind words! We’re pleased that our sales staff was great to work with and that the vehicle delivery went smoothly. It’s fantastic to know you’d choose to buy from us again—looking forward to that opportunity!

March 21, 2025

Great experience with a top notch dealership! My salesman was Seth Cline and he definitely made the process a breeze! More

by zacm1096
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Morgan, Mike McArthur, Seth Cline
Mar 24, 2025 -

Marshal Mize Ford responded

zacm1096, Thank you for your enthusiastic feedback! It’s wonderful to hear that you had a great experience with our top-notch dealership, and that Seth made the process a breeze for you. Should you need anything else, we’re just a call away!

March 18, 2025

This dealership provided great service, had the required parts in stock and completed the needed repair without any issues. More

by robinsml2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton, Falicha Newton, Dylan Neely
Mar 19, 2025 -

Marshal Mize Ford responded

robinsml2023, Thank you for your wonderful feedback! We’re glad to hear that our dealership provided great service, had the required parts in stock, and completed your repair smoothly without any issues. We look forward to serving you again soon!

March 17, 2025

On-line scheduling of my service appointment was easy. Was greeted by Kaleb Blanton in the service bay and discussed the services I was to receive. Later he also advised me that the air filter and cabin More

by rmmany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
Mar 18, 2025 -

Marshal Mize Ford responded

rmmany, Thank you for your detailed feedback! We’re pleased to hear that scheduling your service appointment online was easy and that Kaleb Blanton greeted you warmly, discussed your services, and advised you on the air filter and cabin air filter replacements with a clear cost estimate. It’s great that the wait time was unexpectedly short too. We look forward to assisting you again soon!

March 15, 2025

Marshal Mize was convenient and everyone was nice, Danny Watkins was amazing.such a quality salesperson. More

by glenndelashmitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Watkins
Mar 17, 2025 -

Marshal Mize Ford responded

glenndelashmitt, Thank you for your wonderful feedback! We’re glad to hear that your visit was convenient and that everyone was nice to you. It’s especially great to know that Danny Watkins stood out as an amazing and quality salesperson. If there’s anything more we can do for you, don’t hesitate to reach out!

March 15, 2025

It was a pleasant experience, I like the fact there was no misdirection, just strait to to point on facts. More

by Pike Pounder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Mar 17, 2025 -

Marshal Mize Ford responded

Pike, Thank you for your feedback! We’re glad you enjoyed a pleasant, straightforward experience with clear facts. If we can help further, don’t hesitate to reach out!

March 15, 2025

Dylan was very down to earth and helpful, would specifically request him again. All services seemed to be performed timely and professionally. Service manager was accommodating as well and listened More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Neely, Jacob Rogers
Mar 17, 2025 -

Marshal Mize Ford responded

Doug, Thank you for your great feedback! We’re delighted to hear that Dylan was down-to-earth and helpful, earning your request to work with him again. It’s wonderful to know all services were performed timely and professionally, and that our service manager was accommodating and attentive to your issue with “Ford.” We look forward to assisting you again soon!

March 14, 2025

I worked with Chanel and she really knows how to do her job. She is very knowledgeable about her work and she’s personable to her customers. I would definitely feel safe about buying with her again. Mike More

by Tasha Hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur, Chanel Perry
Mar 17, 2025 -

Marshal Mize Ford responded

Tasha, Thank you for your fantastic review! We’re thrilled to hear that Chanel was so knowledgeable and personable, making you feel confident about buying with her again. It’s also great to know that Mike, your financial advisor, helped you secure good warranties to ensure you feel safe on the road. Welcome to the Marshal Mize Ford family!

March 12, 2025

I was overall satisfied with my service appointment. Would recommend this service department to others More

by Afl80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Harris
Mar 17, 2025 -

Marshal Mize Ford responded

Afl80, Thank you for sharing your positive feedback! We’re pleased to hear that you were overall satisfied with your service appointment and would recommend our service department to others. We look forward to assisting you again soon!

March 12, 2025

The staff were extremely friendly, professional, and very helpful. They made buying a car very easy. More

by bebeeverett3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Ables, Sam Griffey
Mar 17, 2025 -

Marshal Mize Ford responded

bebeeverett3, Thank you for your great feedback! We’re delighted to hear that our staff were extremely friendly, professional, and very helpful, making your car-buying experience an easy one. If there’s anything further we can do for you, don’t hesitate to reach out!