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Marshal Mize Ford

Chattanooga, TN

4.8
1,180 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,180 reviews

November 04, 2024

It was a great experience all the way from setting up the service to getting my truck back. I was checked on many times by Falicha Newton to see if I was ok or needed anything and provided status updates. More

by robertssl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
Nov 04, 2024 -

robertssl responded

It was a great experience all the way from setting up the service to getting my truck back. I was checked on many times by Falicha Newton to see if I was ok or needed anything and provided status updates.

November 02, 2024

When I explained what my blinker was doing, the employees in the service department at Marshal Mize Ford immediately knew the problem with my blinker and took my Bronco sport in and repaired the problem. Th More

by luckylaidefarm
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Caleb in service
October 29, 2024

Marshall Mize Ford Service Center promptly took my vehicle for servicing. They quickly informed me of the specific services to be performed along with the cost of each and the total of all. The person More

by lddworthington
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jamie in Service Department and the efficient cashier.
October 26, 2024

Great service, wonderful staff to work with. I would highly recommend to others. Thank you. More

by Imanana8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
October 23, 2024

Great customer service especially Falicia. I think you could lower your prices or offer discounts when multiple services are performed at the same time to loyal customers. More

by nanu9ah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
October 21, 2024

Great delivery of services. Minimal waiting time and accommodating waiting area. The service advisor was very attentive and courteous, More

by mmonzon100
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Falisha Newton
October 09, 2024

Glad you offer pick and delivery for your service department thank you for providing this service More

by Lonelyangel
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jamie Harris
October 01, 2024

I like the pickup and delivery. I have a serious problem with my balance so the the pickup and delivery is very important to me. More

by Jerry
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ryan Kountz
September 29, 2024

Very friendly and accommodating. Even though the weather was bad they still came outside and talked about their current stock while I waited for my service appointment to finish. More

by William_Wallace
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matthew
September 27, 2024

Excellent Service and communication my sales person Mike Davis was absolutely wonderful to do business with More

by Gheaton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike davis