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Marshal Mize Ford

Chattanooga, TN

4.8
1,165 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,165 reviews

January 17, 2023

Kenneth Johnson is my go to guy, takes care of whatever we need, he is very polite and cordial with the customers More

by msmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kenneth johnson
January 17, 2023

My appointment was on time and I got out of there on time!!!!! Very good service More

by dwayneasa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
All were good to me
January 14, 2023

This was one of the best car shopping experiences of my life. Sabastian made a huge effort to find the truck we wanted. The sales manager, Thad, came by and introduced himself and made sure we were happy More

by garc035
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thad Narrmamore, Sebastian Gray
January 14, 2023

The employees are very professional, very helpful. In a matter of no time my routine service was completed! I love this dealership! Eric was my service rep and vey nice and professional! More

by Desfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blackenship
January 13, 2023

They did exactly what I asked to be done. Could have taken less time, but I am satisfied that what was done. More

by balloonmagic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
January 12, 2023

I did the credit app online, had all the numbers figured out prior to going to dealership. They had the truck fully gazed and sitting up front ready for me to test drive it when I arrived. Total time at dea More

by Jlmack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Gray
January 12, 2023

The service department was able to get me in even without an appointment as my battery was going bad. Everyone was great, and I was in and out quickly. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
January 12, 2023

always a top notch honest, ethical, transparent & first class awesome experience & customer service every visit! More

by Gator2128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goins, Todd Dyer
January 12, 2023

Employees are extremely courteous. Service on my vehicle was efficient, and I was given updates on progress as well as time estimates for completion.. More

by wjmays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Barnes, Service Advisor
January 11, 2023

Very courteous employees. Prompt service. Got to work on my car quickly and it took less time than I was told. More

by Kromito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't interact with sales
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