Marshal Mize Ford
Chattanooga, TN
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Always treated well. Thank you JAMIE HARRIS for your friendly greeting when I got there and calling up in the system my reservation. Mr Harris explained what was to be Thank you JAMIE HARRIS for your friendly greeting when I got there and calling up in the system my reservation. Mr Harris explained what was to be done and offered recommendations for additional services. Well taken care of. Adding the free drinks and snacks was a plus. More
Sales people are great, however your service dept. manager doesn’t return phone calls or answer texts. I’d have an easier time reaching the pope in the Vatican. manager doesn’t return phone calls or answer texts. I’d have an easier time reaching the pope in the Vatican. More
I have always received great service here both on my car and my dad's. My only problem was an extended service plan I bought from Ford when I bought my car. I thought it covered cost of service.....oil c and my dad's. My only problem was an extended service plan I bought from Ford when I bought my car. I thought it covered cost of service.....oil changes and recommended services. Discovered that was not true. More
They were prompt in getting my truck in for service and had it turned around quickly. I would like to commend service writer Jamie Harris for his competence and professionalism. had it turned around quickly. I would like to commend service writer Jamie Harris for his competence and professionalism. More
The biggest joke I have ever experienced at a car dealership. I was given one price for a car I was trying to sell, up until of course I came to the dealership. They had already looked at the car onc dealership. I was given one price for a car I was trying to sell, up until of course I came to the dealership. They had already looked at the car once, but this time lowballed the price they were willing to pay (I'm sure because I was actually interested in selling) and thought I would take anything they offered. The terrible thing is , I bought the car new from them, its 6 years old with only 10,000 miles, in great shape, and they had already told me one price but now it's different. Live and learn. I'll never say anything good about this dealership again (and I have been saying good things unfortunately) and wouldn't do business with Mize again if my children were starving and I had to walk to work. This dealership is the classic reason why no one trusts a car dealer. More
Excellent and friendly service. They found the car we wanted we couldn't find one anywhere else. Good communication, fast transaction with most of the paperwork finished before we p They found the car we wanted we couldn't find one anywhere else. Good communication, fast transaction with most of the paperwork finished before we picked up the car. We are out of state and they made everything easy. More