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Marshal Mize Ford

Chattanooga, TN

4.8
1,181 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,181 reviews

May 11, 2023

Always treated well. Thank you JAMIE HARRIS for your friendly greeting when I got there and calling up in the system my reservation. Mr Harris explained what was to be More

by Sudden Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris, Jamie Service Writer
May 10, 2023

Sales people are great, however your service dept. manager doesn’t return phone calls or answer texts. I’d have an easier time reaching the pope in the Vatican. More

by Fhayward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cornelius Washington
May 10, 2023

Convenient to me--everyone was NICE and professional! ! Efficient--and I am sure I got a wonderful deal! More

by ronpattonappraisals
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Cross, sales man--GREAT!
May 10, 2023

I have always received great service here both on my car and my dad's. My only problem was an extended service plan I bought from Ford when I bought my car. I thought it covered cost of service.....oil c More

by Cconlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 09, 2023

They were prompt in getting my truck in for service and had it turned around quickly. I would like to commend service writer Jamie Harris for his competence and professionalism. More

by mqjq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris (Service)
May 08, 2023

Eric Blankenship takes great care of my service needs. Thanks to all the great employees! More

by HKConway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
May 04, 2023

The biggest joke I have ever experienced at a car dealership. I was given one price for a car I was trying to sell, up until of course I came to the dealership. They had already looked at the car onc More

by joeyhh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Roger Cooley
April 28, 2023

Excellent and friendly service. They found the car we wanted we couldn't find one anywhere else. Good communication, fast transaction with most of the paperwork finished before we p More

by susiehoffmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TK Stewart, Todd Dyer
April 26, 2023

The customer service was great and I would recommend anyone that needed service to go there. More

by mmethridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
April 25, 2023

They provide great service and follow up. Every part of purchasing and servicing have been positive. More

by Jeff Ogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship , Danny Watkins
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