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Marshal Mize Ford

Chattanooga, TN

4.8
1,165 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,165 reviews

May 04, 2023

The biggest joke I have ever experienced at a car dealership. I was given one price for a car I was trying to sell, up until of course I came to the dealership. They had already looked at the car onc More

by joeyhh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Roger Cooley
April 28, 2023

Excellent and friendly service. They found the car we wanted we couldn't find one anywhere else. Good communication, fast transaction with most of the paperwork finished before we p More

by susiehoffmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TK Stewart, Todd Dyer
April 26, 2023

The customer service was great and I would recommend anyone that needed service to go there. More

by mmethridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
April 25, 2023

They provide great service and follow up. Every part of purchasing and servicing have been positive. More

by Jeff Ogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship , Danny Watkins
April 10, 2023

Very friendly and helpful. Explained everything in detail and gave me price breakdown up front. More

by David Dewayne Hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Owensby, Greg Morgan
April 07, 2023

Mize is always prompt, courteous and thorough. Pricing is reasonable. The extra fee for charge card is an annoyance however. More

by Bob A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
April 02, 2023

Kenneth got us in quickly and took great care of us, unbelievable service! We didn't have an appointment, but had an emergency flat tire and had it towed there and he took great care of us More

by tdgadawg2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth johnson
March 27, 2023

We had a service appointment and everyone was wonderful and kept us informed as to what was needed and cost. Thank you More

by kgirdley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker
March 26, 2023

E x c e l l e n t S e r v i c e More

by customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
March 04, 2023

The people with whom I dealt were very courteous and knowledgeable. They listened to my needs and made me a reasonable offer. More

by j2595
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Moore
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