Marshal Mize Ford
Chattanooga, TN
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I was very pleased with how professional the people were, yet they were very friendly. They did not try to pressure me into buying anything! I told them what I wanted & could afford & they made it happen!! yet they were very friendly. They did not try to pressure me into buying anything! I told them what I wanted & could afford & they made it happen!! More
Thank you JAMIE HARRIS, service writer at Marshal Mize. The car had an alignment done at Mize. When I got the car back, the steering wheel was angled to the left. I contacted JAMIE HARRIS and told him a The car had an alignment done at Mize. When I got the car back, the steering wheel was angled to the left. I contacted JAMIE HARRIS and told him about the steering wheel. He arranged for an appointment time that was convenient for me. I drove in that day and the steering wheel was "centered". As long as I own my Edge, I will keep coming back to Marshall Mize. More
Professional salesman. Clean Showroom, Waiting area and restroom. Salesman offered us snack and cola while we waited for detailing Clean Showroom, Waiting area and restroom. Salesman offered us snack and cola while we waited for detailing More
Reallly? Fifteen words required. Kyle was friendly, knowledgeable and efficient. Service completed in under the time estimate. Fifteen words required. Kyle was friendly, knowledgeable and efficient. Service completed in under the time estimate. More
The entire experience was 5 Star! From my initial phone conversation with Eric to the "deliver at the door" service was great. Eric was very helpful, professional and friendly. He From my initial phone conversation with Eric to the "deliver at the door" service was great. Eric was very helpful, professional and friendly. He kept me informed during the process. Once I was ready to go, a very nice young man went and brought my truck outside the bay instead of me having to walk the parking lot. I had come to Marshall Mize for 2 airbag recalls and some other work. The technician checked my truck, found out no additional work was needed and I was not even charged for labor. Yes - Very Pleased with the entire process. Thx to everyone - sorry I did not get the gentleman's name that brought my truck around. I don't have my paperwork with me, but big thanks also to the technician. More