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Marshal Mize Ford

Chattanooga, TN

4.8
1,181 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,181 reviews

May 29, 2023

I was very pleased with how professional the people were, yet they were very friendly. They did not try to pressure me into buying anything! I told them what I wanted & could afford & they made it happen!! More

by Sunshine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Jones
May 27, 2023

Friendly, courteous, and efficient service all around. Got next day appointment for service. Eric Blankenship extremely helpful. More

by bpcole68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
May 27, 2023

What the, 15 words required? Thank you! blah blah blah blah blah blah blah blah More

by jgroov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Johnson
May 21, 2023

Cody was very pleasant to deal with. Great customer service. 😊 Thanks for everything Marshall Mize Ford. More

by Alice Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
May 20, 2023

The employees have handled all ny concerns and any problems well. I am very happy with the service. More

by Salinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody / Service Dept
May 19, 2023

Thank you JAMIE HARRIS, service writer at Marshal Mize. The car had an alignment done at Mize. When I got the car back, the steering wheel was angled to the left. I contacted JAMIE HARRIS and told him a More

by Sudden Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris, Jamie Service Writer
May 18, 2023

Professional salesman. Clean Showroom, Waiting area and restroom. Salesman offered us snack and cola while we waited for detailing More

by Brenda Moore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Moore
May 18, 2023

Reallly? Fifteen words required. Kyle was friendly, knowledgeable and efficient. Service completed in under the time estimate. More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mongomery
May 16, 2023

Service department was friendly and quick with an oil change and tire rotation. I was in and out in about thirty minutes. More

by Brad
Recommend Dealer
Yes
Employees Worked With
Kenneth Johnson
May 11, 2023

The entire experience was 5 Star! From my initial phone conversation with Eric to the "deliver at the door" service was great. Eric was very helpful, professional and friendly. He More

by lclayton1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric - Service Department, See 2 notes above - do not have names
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