Back

Marshal Mize Ford

Chattanooga, TN

4.8
1,166 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

Directions

By Type

Showing 1,166 reviews

October 23, 2024

Great customer service especially Falicia. I think you could lower your prices or offer discounts when multiple services are performed at the same time to loyal customers. More

by nanu9ah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
October 21, 2024

Great delivery of services. Minimal waiting time and accommodating waiting area. The service advisor was very attentive and courteous, More

by mmonzon100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Falisha Newton
October 09, 2024

Glad you offer pick and delivery for your service department thank you for providing this service More

by Lonelyangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
October 01, 2024

I like the pickup and delivery. I have a serious problem with my balance so the the pickup and delivery is very important to me. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kountz
September 29, 2024

Very friendly and accommodating. Even though the weather was bad they still came outside and talked about their current stock while I waited for my service appointment to finish. More

by William_Wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
September 27, 2024

Excellent Service and communication my sales person Mike Davis was absolutely wonderful to do business with More

by Gheaton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike davis
September 11, 2024

I have always taken my Escape to Marshal Mize Ford for service. They are professional and fast. More

by EscapeGirl50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I always like to work with Jamie Harris. He is very knowledgeable and gives me guidance on services and when needed.
September 09, 2024

I trust this dealership. This is why I keep coming back. Love the convenience of scheduling appts. online. More

by Meemers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Harris
September 05, 2024

Went in for routine service and was greeted by Kaleb. He was prompt and professional. It was a great experience. More

by brockgmarler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and Kaleb
August 30, 2024

Their service staff are excellent. They are very helpful and professional. They came to me to fix a recall and I didn’t have to schedule a visit and take time off to go to the shop. More

by Darcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department