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Marshal Mize Ford

Chattanooga, TN

Overview
Reviews
Vehicles
4.8
1,210 Reviews
Call Dealership (423) 875-2023
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5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,210 reviews

January 18, 2025

Marshal Mize was very customer oriented. They kept me updated about the service of my vehicle and offered refreshments while waiting. More

by cclewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
Report | Print
Jan 20, 2025 -

Marshal Mize Ford responded

cclewis, Thank you for sharing your experience! We're thrilled to hear you found our team customer-oriented and appreciated the updates on your vehicle and refreshments while you waited. We look forward to serving you again in the future!

January 17, 2025

From the minute I pulled onto the lot, I was greeted and treated with smiles, courtesy and respect. I worked with Chris and Mike and worked out a great deal that was within my budget. I am very happy about More

by tufts11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur, Chris Bellows
Report | Print
Jan 17, 2025 -

Marshal Mize Ford responded

tufts11, Thank you for sharing your wonderful experience! We're thrilled to hear that Chris and Mike provided you with friendly, respectful service and helped you find a great deal within your budget. Your satisfaction is our top priority, and we’re so glad you left happy. We look forward to welcoming you back in the future!

January 16, 2025

Good communication and does not try to take advantage of you or sell add ons that are not needed. More

by Cwpickett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Stedman, Sebastian Gray, Zach Ables
Report | Print
Jan 17, 2025 -

Marshal Mize Ford responded

Cwpickett, Thank you for your kind words! We're pleased to hear that our team communicated well and provided an honest, straightforward experience. Your trust means a lot to us, and we look forward to serving you again in the future!

January 15, 2025

Service was excellent. I didn't have an appointment but needed an oil change and my brakes checked. Eric Blankenship got me right in, followed up with me, and took care of More

by jgore1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
Report | Print
Jan 15, 2025 -

Marshal Mize Ford responded

jgore1980, Thank you for sharing your experience! We're thrilled to hear Eric provided excellent service and was able to get you taken care of quickly, even without an appointment. Your satisfaction is our top priority, and we appreciate your trust. We look forward to assisting you again in the future!

January 14, 2025

The service is dependable. By that, I mean the mechanics do their jobs well. The service advisor are friendly and helpful. Thanks. More

by Samuel@OT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
Report | Print
Jan 15, 2025 -

Marshal Mize Ford responded

Samuel@OT10, Thank you for your kind words! We're glad to hear you found our service dependable and that our mechanics and service advisors provided excellent support. Your trust means a lot to us, and we’re here whenever you need assistance. See you next time!

January 12, 2025

Service department was great! Jamie has been helpful every time. Will definitely be back soon. More

by Taylorray0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Harris
Report | Print
Jan 13, 2025 -

Marshal Mize Ford responded

Taylorray0824, Thank you for your kind words! We're glad to hear our service department has consistently provided great care, and that Jamie has been so helpful. We look forward to seeing you again soon!

January 10, 2025

Friendly service and always checking in with those of us who were waiting. Dylan checked back with me and helped answer questions regarding further evaluation and service if needed. More

by uneed2laugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Neely
Report | Print
Jan 10, 2025 -

Marshal Mize Ford responded

uneed2laugh, Thank you for sharing your experience! We’re glad to hear you received friendly service and that Dylan was attentive, checking in and answering your questions about further evaluation and service. We look forward to assisting you again in the future!

January 09, 2025

Service advisor was very friendly and the service was great and fast. Would definitely recommend. More

by badkittyhp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
Report | Print
Jan 10, 2025 -

Marshal Mize Ford responded

badkittyhp, Thank you for your review! We're thrilled to hear that your service advisor provided a friendly experience and that your service was quick. We appreciate your recommendation and look forward to serving you again!

January 08, 2025

Falachia was very nice and attentive to my needs of my service and communicated through the process. Finished with a detailed summary and what might needed to be done in my next visit More

by gilligolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
Report | Print
Jan 08, 2025 -

Marshal Mize Ford responded

gilligolf, Thank you for your feedback! We're glad to hear that Falachia provided excellent communication and attentiveness during your service visit and ensured you had a clear summary of everything. If there’s anything we can do to make your next visit a 5-star experience, please let us know. We look forward to seeing you again!

January 04, 2025

Great experience buying a car. Easy, honest, highly knowledgeable sales team. What a relief to experience such an easy and fast vehicle trade and purchase experience. Chris Bell More

by Baile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur, Chris Bellows
Report | Print
Jan 06, 2025 -

Marshal Mize Ford responded

Baile, Thank you for sharing your experience! We’re so glad to hear that Chris Bellows provided excellent care and that your trade and purchase process was easy and fast. We truly appreciate your recommendation and are thrilled we could make your car-buying experience a great one without the long drive. We look forward to working with you again in the future!

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