Back

Marshal Mize Ford

Chattanooga, TN

4.8
1,181 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

Directions

By Type

Showing 1,181 reviews

July 04, 2023

Friendly and helpful staff, from the Service Dept. through the Sales Staff. They were so helpful in our time of emergency need. With our car breaking down while passing through town. When the Service More

by Robb Ladd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Moore
July 02, 2023

Kaleb was fantastic and very informative. He helped with all my questions and if he didn't know the answer, he went and found it. Very helpful, polite and courteous. More

by mnmcate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
July 02, 2023

Great Experience. Service Department was great. Jamie explained service and made recommendations based on milage of truck. I arrived about 15 minutes early, they to More

by Grumpyntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
July 01, 2023

Trade in was evaluated quickly and the negotiation was started on the vehicle I was interested in. More

by sdsharp61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Del Valle
June 26, 2023

Great customer service folks. Friendly, professional and attentive. I will definitely choose Marshall Mize for my SUV’s needs. More

by Sekeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name of my service coordinator.
June 26, 2023

Technician and check out were very friendly and helpful. Very helpful, polite, efficient. Nice to work with. More

by artjohnson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Worked with Service Dept, not sales or managment
June 24, 2023

The service department was the best ! ! Todd very helpful and the call back to let us know what was going on, great. Thank you More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Mingey service writer
June 23, 2023

eric in the service department was very helpful and courteous...work was completed on time More

by rodney
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
eric
June 22, 2023

I Always get great service help from Jamie Harris. Appreciate all that you do to help. More

by Ajenkins1080
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
June 21, 2023

Courteous and friendly from the moment I arrived. Jamie Harris was helpful and responsive to my texts. More

by blbuch
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
...
19
...