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Marshal Mize Ford

Chattanooga, TN

4.8
1,181 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,181 reviews

July 26, 2023

Service department was very good. Service writer was knowledgeable. Very well run service department that I have seen. More

by lcard107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
July 21, 2023

Good and friendly service. There was supposed to be two recall problems to be fixed, but the tech said he could only fix one of them. Don't know why he couldn't fix both. More

by donbenedett128
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name.
July 20, 2023

Jamie was my service advisor, very friendly and knowledgeable, we always get all of our vehicles serviced at Mize More

by daviddeerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMIE
July 20, 2023

The appointment process went smoothly and when I arrived, they got right to it. I look forward to the next one! More

by severn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gray
July 14, 2023

Have never had a bad experience during my 15 year customer relationship with Marshall Mize. Always delivered proper service at a reasonable price with very clear understanding of service performed. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton - Service Representative is truly an asset for Marshall Mize.
July 14, 2023

Jamie was my service advisor. He was very friendly and helpful - advising me of services due for my 2020 Explorer. I arrived early and was taken on it. Service completed in a t More

by Elaine Byers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
July 14, 2023

Fantastic process, stress free, and smooth! I couldn’t ask for a better salesman than Corey Washington! More

by Pamela Wheeler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cornelius Washington
July 12, 2023

Service done in timely manner. Cody was very helpful. Why the fifteen word minimum why? More

by Yesmar22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker
July 08, 2023

Eric Blankenship is my service advisor. Very easy to work with, listens and advises on concerns More

by Freebird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
July 06, 2023

Staff was very friendly and helpful. Vehicle was serviced in a timely manner and I was notified immediately. More

by Marycookston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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