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Marshal Mize Ford

Chattanooga, TN

4.8
1,180 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,180 reviews

October 26, 2023

The service was excellent, The customer waiting area needs a lot of work! I was in. The Volkswagen shop getting an oil change the day before this and they had comfy chairs with laptop tables on them. T More

by valhalla
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service no other
October 24, 2023

Really nice to interact with people who like their jobs. A courtesy car wash would have been appreciated. More

by newsfoia
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Unknown
October 17, 2023

Employees are great. They are my go to place. I have never had problem. All staff is professional and courteous. More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Johnson
October 15, 2023

Very easy to work with. However, I wish the waiting area was just a bit larger. Very crowded the day I was there with no spaced out available seating. More

by dawn71962
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don’t know
October 13, 2023

Jamie Harris in the service department is outstanding. He is so knowledgeable. He thoroughly explains any repairs needed and why. I’m very pleased with the service I receive at Marshal Mize. More

by EscapeGirl50
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jamie Harris 5 stars
October 10, 2023

Service was begun and completed as promised on time. I will return in the future and recommend to others. More

by mark-connie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery
October 07, 2023

The employees are always professional, and courteous. They were VERY prompt in servicing my vehicle, and didn’t have any surprises on my bill. More

by TracyA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
October 06, 2023

Great service! Kaleb Blanton was very professional and friendly. Oil change and tires rotated in under an hour. More

by beth-hiers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
October 01, 2023

Abel provided professional service and attended to my request promptly. Mr. Vargas followed up with before I left to confirm the service was complete as requested. Thanks. More

by dlpurc2846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Vargas
September 28, 2023

Everyone was so friendly and got the job done efficiently and the service was fast More

by beth
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cody
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