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Marshal Mize Ford

Chattanooga, TN

4.8
1,180 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,180 reviews

November 18, 2023

As expected. They do a good job and I trust them with my vehicles. Jamie kept me informed. More

by hangiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
November 18, 2023

Eric the service advisor is great. My problem is with Ford itself not Marshal Mize. Ford needs to take care of the problems with the truck and not a quick fix. These trucks are too muc More

by stone102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
November 11, 2023

Dealership was clean well marked, so you knew where you were going. Staff were friendly and professional. More

by schlebecek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
November 10, 2023

Kaleb was excellent service provider. He was very good at explaining what needed to be done and made sure it was completed. More

by cgfields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Owensby
November 09, 2023

I had made an appointment and arrived on time. It took a few minutes for a service person to show up but then everything went smoothly. Time estimate for oil change and inspection was one hour b More

by Andy M
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service writer
November 01, 2023

Great job by my service writer. He was very good at explaining what needed to be done and made sure it was completed.. More

by terry_woody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
November 01, 2023

Kaleb Blanton made service experience smooth and painless. Having the shuttle service is super convenient. Thanks! More

by big red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
November 01, 2023

Had a great experience with Sebastian in Sales. I'd highly recommend working with him for your new or used purchase. No high pressure and just easy to work with. More

by cmbla13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Gray
October 31, 2023

My service was fast since I waited for the work to be done. Keep up the good work. More

by gatkinson248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jamie harris
October 28, 2023

My service was good and I got in and out in a timely fashion. Thanks More

by btm-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with the service department not sales.
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