Marshal Mize Ford
Chattanooga, TN
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Eric the service advisor is great. My problem is with Ford itself not Marshal Mize. Ford needs to take care of the problems with the truck and not a quick fix. These trucks are too muc My problem is with Ford itself not Marshal Mize. Ford needs to take care of the problems with the truck and not a quick fix. These trucks are too much money for this. More
I had made an appointment and arrived on time. It took a few minutes for a service person to show up but then everything went smoothly. Time estimate for oil change and inspection was one hour b It took a few minutes for a service person to show up but then everything went smoothly. Time estimate for oil change and inspection was one hour but was complete in 45 minutes. After leaving I discovered that my digital speed display had been changed to something else. Using the manual I tried to fix it but couldn't find the right input. I called service and the fellow was very patient and was able to talk me through it. I think that the servicing mechanic should note where the customer's display is set and return it to that setting before declaring the job complete. More
Had a great experience with Sebastian in Sales. I'd highly recommend working with him for your new or used purchase. No high pressure and just easy to work with. I'd highly recommend working with him for your new or used purchase. No high pressure and just easy to work with. More