
Marshal Mize Ford
Chattanooga, TN
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My experience at Marshall Mize Ford was great. Kendric Finch was very helpful, friendly and answered all of my questions. He was very knowledgeable of the Ford Taurus that we purchased. It was a pleasure Finch was very helpful, friendly and answered all of my questions. He was very knowledgeable of the Ford Taurus that we purchased. It was a pleasure working with him because he made the process very easy and enjoyable. Jimmy Anderson provided us with several finance options and was able to provide us with the option that fit our needs. The whole process was smooth with no pressure. This is the type of dealership that other dealers need to model. I will recommend Kendric and Jimmy and Marshall Mize to my friends and family. Great job!! Keep up the good work. More
This is the 2nd time I have bought from Kris. He is a very knowledgeable salesman, that is not into the high pressure routine. I was pleased with the customer service and the overall deal. I to, was disa very knowledgeable salesman, that is not into the high pressure routine. I was pleased with the customer service and the overall deal. I to, was disappointed with Jimmy in finance, his whole attitude changes when you don't do exactly what he originally wants. He is demeaning. I buy because I am treated with respect and get a good deal, Kris makes that happen. I am loyal to Kris, if he left the dealership, I would follow on my next purchase. More
Kendric Finch was knowledgeable and attentive. Good selection of vehicles. Business manager worked well with us to reach our "magic number". We would definitely recommend this dealership. selection of vehicles. Business manager worked well with us to reach our "magic number". We would definitely recommend this dealership. More
Kris was very helpful and prompt with any internet correspondence regarding inventory and car fetures. Upon arrival at the dealership, he answered my questions, performed some hands-on demonstrations correspondence regarding inventory and car fetures. Upon arrival at the dealership, he answered my questions, performed some hands-on demonstrations and made me feel at ease. More
Every one that I came into contact with was great, both friendly and knowledgeable about the product. Kris took the time with me to introduce me to those involved in the sales process as well as service f friendly and knowledgeable about the product. Kris took the time with me to introduce me to those involved in the sales process as well as service for my new vehicle. Kris also took his time to explain to me the electronics package on the vehicle and how to use it. More
My husband and I had a wonderful experience at the dealership with Kendrick. He was very knowledgeable, professional, and personable. Phil, his manager, was very personable as well. The only negative dealership with Kendrick. He was very knowledgeable, professional, and personable. Phil, his manager, was very personable as well. The only negative thing time that we had was when we were working with Jimmy in finance. He acted very aggressive and had a demeaning attitude about him. He made us feel like we couldn't make an intelligent, informed decision unless it agreed with him. Overall we had a great experience and was very happy that we got Kendrick and will be referring anyone that we know to him. More
Will never buy from again. Sales manager made promises he Will never buy from again. Sales manager made promises he didn't keep and treated me terrible after I bought the car. It's like once they get your m Will never buy from again. Sales manager made promises he didn't keep and treated me terrible after I bought the car. It's like once they get your money, you're nothing to them anymore. More
everyone at the dealership was very helpful and friendly. Kris knew the inventory and the accessories on the different cars very well and was not pushy.efgrigsby friendly. Kris knew the inventory and the accessories on the different cars very well and was not pushy.efgrigsby More
I would recommend this dealership to anyone. Kris Stedman was very helpful, friendly and knowledgeable. I did not feel rushed or pushed to buy. I am very happy with my purchase. was very helpful, friendly and knowledgeable. I did not feel rushed or pushed to buy. I am very happy with my purchase. More
The dealership gave me a great deal on a Ford Escape. I asked for extras and received every one of them. Kris Stedman bent over backwards to make sure my experience was a great one. I had recently had su asked for extras and received every one of them. Kris Stedman bent over backwards to make sure my experience was a great one. I had recently had surgery so didn't want to waste a bunch of time, and the whole experience was painless and fast. I was so impressed with the dealership that when my son came home from Korea and needed a vehicle, I sent him to Chris as well. Not only did he get what he wanted, but he also got a super deal. Our family has a new and a new to you vehicle in the span of a month and couldn't be more pleased. More