
Marshal Mize Ford
Chattanooga, TN
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Kris was very polite and listened to what my needs were. explained each step as we proceeded with processes. always asking if we had any questions about what was going on, great experience with the buy. explained each step as we proceeded with processes. always asking if we had any questions about what was going on, great experience with the buy. would recommend anyone that I know in the market for a new vehicle to come and talk to Kris. More
Kris Stedman was the best. Friendly, patient, encouraging, knowledgable, gracious. This is our second purchase at Mize. We will purchase our next car from you all as well. FYI, Marshal Mize is encouraging, knowledgable, gracious. This is our second purchase at Mize. We will purchase our next car from you all as well. FYI, Marshal Mize is a friend of mine. Next time I see him, I will tell him what an excellent job you all (especially Kris and Dylan) did. More
I bought a 2013 Ford F150 XLT through an internet contact on the Marshal Mize website. Dylan Caulkins contacted me quickly and provided me with a very good price for the vehicle. He was extremely prompt, cou on the Marshal Mize website. Dylan Caulkins contacted me quickly and provided me with a very good price for the vehicle. He was extremely prompt, courteous and answered all my specific questions. When I went to test drive the vehicle and purchase, Dylan had everything lined up such that the overall process was completed in less than 2 hours. This was the best vehicle purchase expereicne I've ever had, and I'd highly recommend both Dylan Caulkins and Marshal Mize Ford. More
We were greeted warmly when we came in. Once we explained we had an appointment with Kris Steadman he was immediately called to the front. The sales people in the front did not just walk off and l explained we had an appointment with Kris Steadman he was immediately called to the front. The sales people in the front did not just walk off and leave us when we told them we were there to see Kris but instead stayed and chatted with us, making us feel welcome and valued as a customer/potential customer. This is the 5th car we have purchased from Marshall Mize (Kris has handled all of them) and we have been treated fairly, considerate, had good experience seeing the various cars available with the items we specified that we wanted on our car. We received several discounts/rebates and were pleased to learn we were eligible for them. We felt we were given a good trade in amount for our car and appreciated that the amount they gave us was discussed with us and explained how they came to that amount. Our financing research was handled for us and then explained in detailed so we could understand all aspects of it. Our service experience with Marshall Mize has always been excellent - appointments on time, courteous, good service, car ready when promised and suggestions made about any work that might be needed (other than what we came in for). We always take both of our Ford vehicles to Marshall Mize for service. Thank you Marshall Mize for working with us to get us a new Ford Edge! More
This is an excellent dealership with courteous and knowledgeable salesmen..... I'm happy with my truck so far and I'm hoping it lasts a long time... knowledgeable salesmen..... I'm happy with my truck so far and I'm hoping it lasts a long time... More
I don`t usually like shopping for a new car, But this was a good expierence for me,,I used the computer for a lot of my info. Kris was great to work with. Janice Jacobs But this was a good expierence for me,,I used the computer for a lot of my info. Kris was great to work with. Janice Jacobs More
Danny Watkins is an extremely professional sales person, he is without a doubt very knowledgeable on the Ford Products. He explained all of the benefits of our New Ford Focus. He also invited us to call him he is without a doubt very knowledgeable on the Ford Products. He explained all of the benefits of our New Ford Focus. He also invited us to call him anytime if we have any further questions. We had purchased a Ford F-150 from Danny in the past and have, and will continue to recommend him to our friends. If there had been a 10 in the above scoring for exceeds expectations, that would be his score. Danny is a true asset to Marshal Mize Ford. Thank you Danny, Terry and Tammy More
I have been driving fords all my life. I have bought over 15 fords from Marshall Mize Ford over the years and with each purchase they have exceeded my expectaions in knowledge of the product ease of the enti 15 fords from Marshall Mize Ford over the years and with each purchase they have exceeded my expectaions in knowledge of the product ease of the entire buying process. I would and do recommend them to all my friends and acquaintances looking or thinking of purchasing a new or used vehicle. Sincerely yours, Dexter White More
My experience purchasing a new vehicle couldn't have been a better one. Everyone who I encountered during the process was, helpful, friendly, and professional. Could not say enough good things about a s been a better one. Everyone who I encountered during the process was, helpful, friendly, and professional. Could not say enough good things about a stress free new vehicle purchase from Marshal Mize Ford! More