
Marshal Mize Ford
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,303 reviews
I reccomend Marshall Mize always for Ford Products. This is the third time I have gone to Marshall Mize. Dee Desutter has been the sales person I have worked with every time and I find his easy style ve This is the third time I have gone to Marshall Mize. Dee Desutter has been the sales person I have worked with every time and I find his easy style very positive for purchasing. More
they need to be quicker to getting to customers I went to look at a car I waited 20 min staring at a car while at least 2 sales man watched me from the doors. The sales man that finally came over wa I went to look at a car I waited 20 min staring at a car while at least 2 sales man watched me from the doors. The sales man that finally came over was rude and use a few extremely inappropriate words. I have seen other good reviews on him so I hope he was just having a bad day. More
Service The service dept is one of the best in this area. I was immediately greeted upon arrival, met with my appointed service tech and waited a short time The service dept is one of the best in this area. I was immediately greeted upon arrival, met with my appointed service tech and waited a short time for the service work. Everyone was extremely nice and the service was fast and complete More
Purchased a vehicle My poor salesman has had to wait for many months for this review. Though late I wanted to express my thanks for all he did to get me in my new vehicle My poor salesman has had to wait for many months for this review. Though late I wanted to express my thanks for all he did to get me in my new vehicle. I really enjoy driving it!!! I was going to purchase something else but wasn't really happy with it and sadly was keeping those thoughts to myself but he sensed something and we went looking at the Escapes and yep I bought it. Thanks for everything!!!! More
pleasant I didn't feel pushed or persuaded in any way but I felt that the manager should have worked a little more with me on price, but I'm okay with it just I didn't feel pushed or persuaded in any way but I felt that the manager should have worked a little more with me on price, but I'm okay with it just trying to save a little more money. More
A great car buying experience! We found a car that more than meets our needs. Everyone was kind and helpful. I highly recommend Eddie and Marshal Mize Ford to anyone. We found a car that more than meets our needs. Everyone was kind and helpful. I highly recommend Eddie and Marshal Mize Ford to anyone. More
A good buying experience Mr. Watkins was patient, pleasant, and very helpful throughout our buying experience. Mr. Cooley found a way to offer us a special deal on a new 2014 Mr. Watkins was patient, pleasant, and very helpful throughout our buying experience. Mr. Cooley found a way to offer us a special deal on a new 2014 truck when the 2-year-old truck we planned to buy didn't work out. Thanks to you both. More
Very disappointed After two good experiences with the dealership, I had a terrible one. I wanted to trade for a Cmax. I was told I could only have white or black. I wa After two good experiences with the dealership, I had a terrible one. I wanted to trade for a Cmax. I was told I could only have white or black. I was also told I was going to have huge payments over 700. I was told by a sales manager that if this other person wanted my trade, I would get a better deal. After buying two previous cars from this dealership I felt a little upset. Needless to say, I went elsewhere, got a beautiful red Cmax with nany more features than what they showed me, and my payment went up only three dollars. Loyalty means nothing and I would not recommend this dealership to anyone. More
3rd new Ford since 2011 I recently found myself needing to upgrade my Super Duty truck. I happened to be out of state and stopped in to look at a new truck. The dealer ther I recently found myself needing to upgrade my Super Duty truck. I happened to be out of state and stopped in to look at a new truck. The dealer there made a me a good offer, but as my wife immediately pointed out to me, "we purchase our cars from Patrick". We returned home and went in to talk to Patrick, he ordered the truck i want and the deal he offered was even better. All of our Company vehicles came from Marshal Mize as well. Patrick is fun, professional, and I must say is one of the most ethical, and honest salesman I have ever dealt with. Suffice to say Patrick has integrity. Thanks, Wayne More
Car Review I would like to thank Ford motor Company and Marshall Mize Ford for the most pleasant car buying experience of my life. We recently purchased a Ford F I would like to thank Ford motor Company and Marshall Mize Ford for the most pleasant car buying experience of my life. We recently purchased a Ford Fusion that my wife and I love. The car is the nicest vehicle we have ever had. Our experience can only be attributed to Marshall Mize with whom we have done business before but especially to salesman Chris Stedman. After going to the Ford web site and expressing our interest we were connected to Chris. He is a consummate professional. I have always been turned off by the strong arm tactics from other local Ford dealers trying to pressure you into buying a vehicle. Had that been the case I would not have purchased a car with Marshall Mize. Chris maintained contact with us without being pushy. He identified the type of vehicle we wanted and the payment range we needed. And after some searching found the car we wanted. He was courteous very professional, had excellent product knowledge, and overall made it a pleasant experience. For those reasons we will and have recommended Marshall Mize and Chris to friends and family who are in the market for a car. James & Deborah Johnson More