Marshal Mize Ford

Right from the start my experience was different compared to the other dealership in town. Patrick immediatly took me over to the truck area and showed me the various options that were available and we were to the other dealership in town. Patrick immediatly took me over to the truck area and showed me the various options that were available and we were test driving vehicles shortly after that. Across town we spent 30 mins there and I had to basically push and urge the salesman to go and get answers to my questions. We left not looking at a single vehicle. Patrick on the other hand was very knowledgeable and answered my questions promptly. More

I was looking for a specific Ford Raptor in my local market in Olive branch , MS. They informed me that unless I ordered the vehicle they would not be able to get it as I wanted. I searched dealer in market in Olive branch , MS. They informed me that unless I ordered the vehicle they would not be able to get it as I wanted. I searched dealer inventory on line and learned that my vehicle might be available in Chatanooga. After a request I learned that the vehicle had an estimated arrival date of Feb 2014. Dylan told me he would contact me when it arrived. Luckily the vehicle hit your lot on New Years Eve and and I got a call the day after New Years. I made plans to travel after a tentative value for my trade was arranged. My duaghter and I were able to drive the truck and while we were waiting on paperwork, Dan Bastnagel and I recounted that he was a prior patient of mine in Olive Branch and this conversation kept us entertained while the transaction was completed. It was a great experience! I did pay more than I had hoped for the vehicle but got exactly what I wanted. In the end I was happy that I made the 400 mile trip to get my awesome Raptor! Thank you to Dylan, Dan and Mize Ford ! More

This is the fourth vehicle I have purchased from The Marshall, the last three with the assistance of Danny Watkins. Danny has always been very helpful and trustworthy. I have recommended Danny and Mar Marshall, the last three with the assistance of Danny Watkins. Danny has always been very helpful and trustworthy. I have recommended Danny and Marshall Mize when asked about the Ford Raptor I purchased in 2011. In addition to Danny, Dan and Thad from sales have been very helpful. It is very comforting to walk in to the showroom and three people can call you by your name! I will continue to use Marshall Mize and Danny Watkins, Thad and Dan in helping choose my next vehicle. More

I started off looking at several different dealerships on line from various manufacturers and had sent email questions to 3 different dealerships describing my interests. 2 of the dealerships were Ford and t line from various manufacturers and had sent email questions to 3 different dealerships describing my interests. 2 of the dealerships were Ford and the third was Dodge. I emailed all 3 around the same time 6pm Monday night. I knew it was after hours and honestly did not expect to here from any one until the next afternoon. I had an email from Marshal Mize early the next morning giving me some good info about the inquiry made the night before and I had asked a technical question. Dylan was the first responder to my question. I would also like to say that I was impressed that not only did he answer my question but he did it without using some high pressure sales pitch. I then was messages by Kevin the internet sales manager once again not to add pressure or a sales pitch but just to ensure I was receiving great customer service. I was originally going to use my bank to finance the new truck which was taking longer than it should have. At this point after talking to Kevin he said that he could find out the banks rate for me so I agreed. Within 30 Kevin messages me to let me know that everything was approved. So I asked " What's next?" Kevin said " come pick up your truck". After arriving at the shop where Chris and Kevin were waiting for me they did a great job showing around the truck and ensuring it was clean and ready to go. Ray did a great job going over the financing options and ensuring I had no questions. This was the least stressful and satisfying vehicle purchase I have ever had. I am a manager for Home Depot so I know what great customer service is......So do the associates at Marshal Mize Ford. More

As I told Greg once we completed the deal, I have nothing but great things to say about him and the numerous dealership personnel with whom I worked. I had visited several dealerships in the area, Ford and o but great things to say about him and the numerous dealership personnel with whom I worked. I had visited several dealerships in the area, Ford and otherwise, and these guys were able to put together the best deal, and relatively quickly considering the undesirable position I was in with my previous lease. Upfront, no smoke screens or gimmicks, which allowed us to progress quickly and get the car I needed. Very appreciative of their work to find the exact car I wanted. More

We were treated in a professional manner by Greg Morgan of Marshal Mize Ford in Chattanooga, TN. He was knowledgeable about the vehicles we test drove and was patient with us (we drove a number of vehicle of Marshal Mize Ford in Chattanooga, TN. He was knowledgeable about the vehicles we test drove and was patient with us (we drove a number of vehicles). His positive and pleasant demeanor made it easy for us to talk with him about our automotive needs. More

Very easy vehicle purchase. No pressure and they all worked hard to put the deal together. This was my first purchase from this dealer but won't be my last. Would highly recommend this dealer. worked hard to put the deal together. This was my first purchase from this dealer but won't be my last. Would highly recommend this dealer. More

First I would like to say I was recomended by my brother who is a customer of Marshal Mize Ford, and to see his salesman Joseph Centers. I was very impressed by the friendlyness of your staff. Joseph was who is a customer of Marshal Mize Ford, and to see his salesman Joseph Centers. I was very impressed by the friendlyness of your staff. Joseph was very helpful to find a car that suited me. I most definately will recommend Marshal Mize Ford to anyone wanting to buy a car. More

Eddie Ackerman helped me get over price shock of buying a new truck. We looked at all the options of new and used trucks and finally decided on a F-150 supercrew cab 4x4 with the chrome package. I looked at new truck. We looked at all the options of new and used trucks and finally decided on a F-150 supercrew cab 4x4 with the chrome package. I looked at several other dealers and Marshal Mize had the best price. Eddie did a great job of looking for all the price rebates to get the best deal for me. He was very easy to work with and was very knowledgeable on the Ford products and all the options on used trucks. I would highly recommend him to my friends as a person to deal with when buying a new truck. I appreciate getting the final price quote as the out of the door price, getting the discount price on bed liner and floor mats, a tank of gas, taking care of all the details of insurance, trucks loan, and showing all the services of Marshal Mize. More

I would recommend Marshall Mize and Johnny Del Valle to anyone in search of a new car. I feel like I got a great deal on my new Edge and it was a very painless experience. 5-stars. anyone in search of a new car. I feel like I got a great deal on my new Edge and it was a very painless experience. 5-stars. More