Marshal Mize Ford

We had a great experience with the Marshall Mize Ford Dealership in Chattanooga and Mr. Arnie Piazza. From our initial warm greeting from Mr. Piazza to all our questions being thoroughly answered and all Dealership in Chattanooga and Mr. Arnie Piazza. From our initial warm greeting from Mr. Piazza to all our questions being thoroughly answered and all the warm greetings and interactions with all the Mize Dealership managers and employees, we had a very positive experience and look forward to an ongoing warm relationship with the Marshall Mize family. The reason we chose Mize is that we had been Ford customers for several years in Florida but had 2 positive visits with the Marshall Mize Service Department in the past few months. We have already told some friends in the area about our positive, exceptional service and experience in purchasing our beautiful new Ford Edge Limited car. Thank you very much, Arnie for making our new car purchase a pleasant experience. Dr. Jeanne and William Hopple More

Second purchase within 12 months from Danny Watkins. No high pressure. Treats you with respect and answers all the questions you can throw at him. Will gladly do business with him and Marshal Mize again. S high pressure. Treats you with respect and answers all the questions you can throw at him. Will gladly do business with him and Marshal Mize again. Sales Manager Richard was equally professional. More

Our experience with Marshal Mize Internet Sales team was great! Kris responded to our inquiry very quickly and set up a test drive at our convenience. Dylan was the rep. who took us on the test drive and he great! Kris responded to our inquiry very quickly and set up a test drive at our convenience. Dylan was the rep. who took us on the test drive and he was very knowledgeable of the vehicle we were looking to buy. As a result, we loved the vehicle and the treatment from the staff at Marshal Mize Ford. I would recommend others to go to you guys for their next vehicle purchase. Thank you for your respectful and friendly treatment! More

We love our 2014 Ford Mustang...thank you Jeremy !!! We had a certain budget that we didn't want to go over and with the help of Jeremy and the staff at Marshall Mize, we go the payment right where we want had a certain budget that we didn't want to go over and with the help of Jeremy and the staff at Marshall Mize, we go the payment right where we wanted it. I think my father-n-law enjoyed the floor show ( new floors being put in ) as he chatted with everyone there. Everyone was polite and courteous and just really friendly. Thanks so much for all you did for us and we hope everyone at Marshall Mize has the best of holidays. Thank you and Merry Christmas !!!!! More

I have previously purchased 2 cars from Marshall Mize this one a Ford Escape is my third. I must say this one was the best experience I had when making my decision to finally purchase another vehicle. I this one a Ford Escape is my third. I must say this one was the best experience I had when making my decision to finally purchase another vehicle. I am a retired individual and on a limited income and I needed another car that was easier to get into and out of , comfortable on my back and affordable . Johnny was recommended to me by Greg Kraft in your service department. I can honestly say Greg makes getting my car serviced at Marshall Mize a pleasure because he gives an honest answer to any problems I had with my Focus. Now Johnny was courteous,and patient when answering any of my questions. I felt he worked with me on getting the best deal that I could have possibly get. I was able to test drive the car which in the past with my other 2 cars I didn't. Johnny also knew the ins and outs of the car which told me he took the time to know the product he was selling. This is all a plus for me, and no high pressure to accept the deal. I now have a better feeling about car salesmen because of Johnny. I know there are still high pressure sale persons, Johnny is a treasure and I hope Marshall Mize knows he is a gem. Thank you for letting me express my opinions. I have to add the gentleman that handled getting my Escape financed. I believe he went above and beyond what he could to get me the best financing at the lowest interest. I have already talked with my friends about the great deal I got and I hope that when they need a new or used car they will go to Marshall Mize. More

Kris was very polite and listened to what my needs were. explained each step as we proceeded with processes. always asking if we had any questions about what was going on, great experience with the buy. explained each step as we proceeded with processes. always asking if we had any questions about what was going on, great experience with the buy. would recommend anyone that I know in the market for a new vehicle to come and talk to Kris. More

Kris Stedman was the best. Friendly, patient, encouraging, knowledgable, gracious. This is our second purchase at Mize. We will purchase our next car from you all as well. FYI, Marshal Mize is encouraging, knowledgable, gracious. This is our second purchase at Mize. We will purchase our next car from you all as well. FYI, Marshal Mize is a friend of mine. Next time I see him, I will tell him what an excellent job you all (especially Kris and Dylan) did. More

I bought a 2013 Ford F150 XLT through an internet contact on the Marshal Mize website. Dylan Caulkins contacted me quickly and provided me with a very good price for the vehicle. He was extremely prompt, cou on the Marshal Mize website. Dylan Caulkins contacted me quickly and provided me with a very good price for the vehicle. He was extremely prompt, courteous and answered all my specific questions. When I went to test drive the vehicle and purchase, Dylan had everything lined up such that the overall process was completed in less than 2 hours. This was the best vehicle purchase expereicne I've ever had, and I'd highly recommend both Dylan Caulkins and Marshal Mize Ford. More

We were greeted warmly when we came in. Once we explained we had an appointment with Kris Steadman he was immediately called to the front. The sales people in the front did not just walk off and l explained we had an appointment with Kris Steadman he was immediately called to the front. The sales people in the front did not just walk off and leave us when we told them we were there to see Kris but instead stayed and chatted with us, making us feel welcome and valued as a customer/potential customer. This is the 5th car we have purchased from Marshall Mize (Kris has handled all of them) and we have been treated fairly, considerate, had good experience seeing the various cars available with the items we specified that we wanted on our car. We received several discounts/rebates and were pleased to learn we were eligible for them. We felt we were given a good trade in amount for our car and appreciated that the amount they gave us was discussed with us and explained how they came to that amount. Our financing research was handled for us and then explained in detailed so we could understand all aspects of it. Our service experience with Marshall Mize has always been excellent - appointments on time, courteous, good service, car ready when promised and suggestions made about any work that might be needed (other than what we came in for). We always take both of our Ford vehicles to Marshall Mize for service. Thank you Marshall Mize for working with us to get us a new Ford Edge! More

This is an excellent dealership with courteous and knowledgeable salesmen..... I'm happy with my truck so far and I'm hoping it lasts a long time... knowledgeable salesmen..... I'm happy with my truck so far and I'm hoping it lasts a long time... More