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Marshal Mize Ford

Chattanooga, TN

4.8
1,165 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,165 reviews

November 01, 2023

Great job by my service writer. He was very good at explaining what needed to be done and made sure it was completed.. More

by terry_woody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
November 01, 2023

Had a great experience with Sebastian in Sales. I'd highly recommend working with him for your new or used purchase. No high pressure and just easy to work with. More

by cmbla13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Gray
November 01, 2023

Kaleb Blanton made service experience smooth and painless. Having the shuttle service is super convenient. Thanks! More

by big red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
October 31, 2023

My service was fast since I waited for the work to be done. Keep up the good work. More

by gatkinson248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jamie harris
October 28, 2023

My service was good and I got in and out in a timely fashion. Thanks More

by btm-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with the service department not sales.
October 26, 2023

The service was excellent, The customer waiting area needs a lot of work! I was in. The Volkswagen shop getting an oil change the day before this and they had comfy chairs with laptop tables on them. T More

by valhalla
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service no other
October 24, 2023

Really nice to interact with people who like their jobs. A courtesy car wash would have been appreciated. More

by newsfoia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
October 17, 2023

Employees are great. They are my go to place. I have never had problem. All staff is professional and courteous. More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Johnson
October 15, 2023

Very easy to work with. However, I wish the waiting area was just a bit larger. Very crowded the day I was there with no spaced out available seating. More

by dawn71962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
October 13, 2023

Jamie Harris in the service department is outstanding. He is so knowledgeable. He thoroughly explains any repairs needed and why. I’m very pleased with the service I receive at Marshal Mize. More

by EscapeGirl50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris 5 stars
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