
Marshal Mize Ford
Chattanooga, TN
Filter Reviews by Keyword
By Type
Showing 1,251 reviews
My experience with Marshal Mize was excellent! I had tried to get Larry Hill to help me (I don’t live in Chattanooga) but they wouldn’t even try. My car would turn off while I driving down the road. Bei tried to get Larry Hill to help me (I don’t live in Chattanooga) but they wouldn’t even try. My car would turn off while I driving down the road. Being pregnant and having a 2 year old, it’s pretty scary for your vehicle to just shut down whenever it wants to! Turns out there was a recall on my vehicle but Larry Hill wouldn’t even take a look at it without charging me $85/hour. I sent a message to Marshal Mize and they returned a call to me within a couple hours. I was very impressed. They told me to bring the car in right away and they would take a look at it. They had my car fixed in a few hours with no charge. Thanks so much Marshal Mize!! More
They made it possible for me to have a reliable car at a very affordable price! And the sales consultants are so easy to talk with, they listen and take in consideration your wants a needs before just showi very affordable price! And the sales consultants are so easy to talk with, they listen and take in consideration your wants a needs before just showing you a vehicle. They're all very professional and patient. I am a first time car buyer and they just made the process a lot less overwhelming and stressful. More
Dylan is a VERY Kind, Courteous,Caring,Attentive, Respectful, Knowledgeable Young Man ! We Felt Comfortable and Informed about ALL our Marshal Mize Experience THANK YOU !!!!!!!! Respectful, Knowledgeable Young Man ! We Felt Comfortable and Informed about ALL our Marshal Mize Experience THANK YOU !!!!!!!! More
When i arrived on the lot i was greeted by Kevin Line. He was very pleasant and knowledgeable. It was around 4 when i arrived so we were unable to complete the deal due to my previous credit issues. Mr. Line was very pleasant and knowledgeable. It was around 4 when i arrived so we were unable to complete the deal due to my previous credit issues. Mr. Line worked diligently and by noon next day he had gotten me approved at the lowest interest rate i have ever had in my life. My payments are so low i couldve afforded two cars. lol...i really appreciate his hard work and i love my vehicle. Oh and it had very low mileage too. More
I recently purchased a 2014 Ford Escape from Marshal Mize Ford. I was very satisfied with my experience there. The salesman that I dealt with was Patrick Owensby & I would highly recommend him to anyone th Ford. I was very satisfied with my experience there. The salesman that I dealt with was Patrick Owensby & I would highly recommend him to anyone that is in the market to purchase a new vehicle. He was very helpful and completely answered all of my questions that I had about the puchase and about the vehicle itself. I was very comfortable dealing with him & didn't feel like I was being mislead by him or persuaded into making my purchase like you hear about happening at some other dealerships. The gentleman in the finance department was also great to work with. I felt that he did his best to get the best financing for me and went over all of my paperwork with me very thoroughly. Again, I was very satisfied with my experience at Marshal Mize. They exceeded my expectations and I would definitely purchase from them again!!! More
Marshal Mize Ford met all our expectations and went far beyond the normal to help us. We had a special situation with replacing our vehicle following an accident and the Marshal came through in flying col beyond the normal to help us. We had a special situation with replacing our vehicle following an accident and the Marshal came through in flying colors. More
Tim Hartly and the staff at Marshal Mize Ford were really great! They were very friendly and went above and beyond to help me buy my car and my husband buy his truck. I would recommend Tim and everyone at Ma great! They were very friendly and went above and beyond to help me buy my car and my husband buy his truck. I would recommend Tim and everyone at Marshal Mize Ford for their car buying needs! More
This is the 2nd car my wife and I have bought from this dealership, and Mr. Centers. They have done a fantastic job both times. We will continue to utilize this dealership for all of our future transportat dealership, and Mr. Centers. They have done a fantastic job both times. We will continue to utilize this dealership for all of our future transportation needs. More
We are pleased with the vehicle we purchased from you. The Edge 2013 is a great ride and we really like it. We chose Marshall Mize because we had bought other vehicles there and my son bought his vehicle The Edge 2013 is a great ride and we really like it. We chose Marshall Mize because we had bought other vehicles there and my son bought his vehicle there and Johnny Del Valle was our sales person and he is a very good one. When I called him and told him I needed a new vehicle he was very nice and eager to help me and I appreciated that very much. I think he is dedicated to helping people get what they want. When it comes to the paper work I think its complicated. To many figures are given and it get a little confusing but I still think if I had to have another car I would trust you all with the job Sincerely, Virginia Holcomb More
Everyone at the dealership was very friendly and helpful. Danny Watkins showed us around the lot and we picked a Ford Focus and he was very knowledgeable and showed us all the features about the car. After Danny Watkins showed us around the lot and we picked a Ford Focus and he was very knowledgeable and showed us all the features about the car. After we took the car for a test drive, we came back and Danny went over the price of the car and explained all the figures to us. Then we went to see the finance officer and he went over every document and explained what each one was and answered any question we had. The whole experience was hassle free and everyone was very friendly and just wanted to make sure we were happy like we were part of the family. I would recommend anyone to see Marshal Mize Ford when buying a new or used vehicle. More