Marshal Mize Ford

"The Works" service on my Edge Couldn't ask for better communication for scheduling my appointment. I really appreciate the reminders, we are so busy we tend to overlook so that wa Couldn't ask for better communication for scheduling my appointment. I really appreciate the reminders, we are so busy we tend to overlook so that was appreciated. More

Interesting Purchase I intended to purchase a 2017 year end truck but it was on recall. Fortunately, a 2018 identical truck came in and the sales team at Marshal Mize work I intended to purchase a 2017 year end truck but it was on recall. Fortunately, a 2018 identical truck came in and the sales team at Marshal Mize worked diligently with the numbers to enable me to purchase it. I am extremely happy with the 3rd. Ford truck that I purchased from The Marshal! More

Satisfied The last 3 vehicles we have purchased has been with Marshall Mize, the last time we didn't even go to another dealer. We had previously found out w The last 3 vehicles we have purchased has been with Marshall Mize, the last time we didn't even go to another dealer. We had previously found out we would receive the best price and service from Marshall Mize. More

I keep coming back I have purchased at least five vehicles from this dealership. They always find me what I need and if they don't have it in stock they find it for me. I have purchased at least five vehicles from this dealership. They always find me what I need and if they don't have it in stock they find it for me. Sales service is excellent, technical knowledge of product is excellentvice and maintenance department is outstanding. Highly recommend them to anyone looking to purchase a Ford vehicle in this region. More

Fixed right the first time Had an issue with the power steering system that had my car without power steering. Upon arrival I was greeted by Zach in the service department prom Had an issue with the power steering system that had my car without power steering. Upon arrival I was greeted by Zach in the service department promptly. He was very helpful and the mechanic that worked on my car had it diagnosed and repaired within 3 days. That includes having the part shipped in. This has been my third visit to the dealer with this car. All of my experiences have been positive. With the bad publicity that this dealer has received in the past, I can honestly say that I don't have anything negative I can say about them. Thanks for the great service Zach! More

Happy The staff was very professional and courteous. They were very knowledgeable and the overall experience had none of the stress that can come with makin The staff was very professional and courteous. They were very knowledgeable and the overall experience had none of the stress that can come with making a purchase of this size. Thank you very much Marshal Mize Ford! More

No problems at all I have bought many vehicles for them and they always deen the lowest prices and the best help and service . Thanks to all who helped especially Sha I have bought many vehicles for them and they always deen the lowest prices and the best help and service . Thanks to all who helped especially Shannon Harris More

Best Car Buying Experience Ever This is my third time purchasing a car from a dealership, and it was by far the best experience I have ever had. The dealership was incredibly unpret This is my third time purchasing a car from a dealership, and it was by far the best experience I have ever had. The dealership was incredibly unpretentious and easy to work with. I worked with Danny Watkins and have already given his contact information to several people I know who are currently looking with cars. I had worked with several other dealerships in the Chattanooga area and they all pale in comparison to Marshal Mize. The staff is incredibly knowledgeable, not pushy in the least, and was clearly more concerned with helping me pick out a vehicle that fit my needs and my budget than they are with making a sale. It was absolutely incredible. Danny was patient, kind, funny, and put up with a lot of indecisiveness from me. The only issue I have, which is a small issue and one that you would encounter from any car dealership, was the pushiness of the finance department with extended warranty plans, and the annoyance that I received when I declined the extended warranty. It was not at all within my budget and would not work with my monthly payments. Everything else other than that detail was completely amazing. I would recommend this dealership to everyone in the area. More