
Marshal Mize Ford
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Best Buying Experience Ever When we decided we needed more space than our Super Crew could provide for our growing family, we headed straight to Patrick Owensby. My wife's paren When we decided we needed more space than our Super Crew could provide for our growing family, we headed straight to Patrick Owensby. My wife's parents had always dealt with Patrick and highly recommended him. He is hands down the best salesman we've ever dealt with. He took the time to show us how a 2017 Explorer could do everything we wanted and more all while still giving us the luxury, options and performance we were not willing to sacrifice. We are very picky buyers but Patrick found the exact vehicle we wanted without us giving up a single option. We wanted atypical options and It's as if we factory ordered it. The entire staff was awesome - no question where we will go or who we will deal with when it's time for another truck. More
Good guys I'm a small dealer located close to Marshal Mize and Roger has been great to us and it amaxing person. Very helpful to everyone and nows his stuff. I'm a small dealer located close to Marshal Mize and Roger has been great to us and it amaxing person. Very helpful to everyone and nows his stuff. Jay Dukes More
Excellent Service for an out of town Ford F-150 owner I was in the middle of a 1,400 mile trip when my Ford-F-150 developed an issue. The service writer at Marshall Mize saw to it that my vehicle was tak I was in the middle of a 1,400 mile trip when my Ford-F-150 developed an issue. The service writer at Marshall Mize saw to it that my vehicle was taken right in, evaluated and taken care of within hours. I could not be more appreciative to the service writer, cashier and techinicians. Thank you all again. More
Don't expect a response to their survey Looked at a car on a Saturday price quoted 148xx. Went back on Monday to purchase the vehicle price increased to $149xx. Completed dealer survey and r Looked at a car on a Saturday price quoted 148xx. Went back on Monday to purchase the vehicle price increased to $149xx. Completed dealer survey and requested contact by manager. Never happened. Be on guard!!!! More
Great Sales Experience Our buying experience was fantastic at Marshal Mize Ford along with the great sales experience. Eddie Ackerman was great and got me exactly what I wan Our buying experience was fantastic at Marshal Mize Ford along with the great sales experience. Eddie Ackerman was great and got me exactly what I wanted for a great deal!!! I would recommend this dealership to anyone and we will be back to get more cars from them at a later date! More
Our first Explorer We checked the internet for dealerships that might have the new explorer that we wanted. When we arrived at the dealership, Eddie Ackerman showed us t We checked the internet for dealerships that might have the new explorer that we wanted. When we arrived at the dealership, Eddie Ackerman showed us the vehicle we were interested in and let us drive it. The total buying experience was very easy and professional. Eddie is the best car salesman we have dealt with. We would highly recommend Marshal Mize Ford for buying your next car. More
First Car The sales experience at Marshall Mize was wonderful. I left paying exactly what I wanted to pay. Eddie Ackerman was awesome and I am sure that I will The sales experience at Marshall Mize was wonderful. I left paying exactly what I wanted to pay. Eddie Ackerman was awesome and I am sure that I will do business with him again in the future. Thank you for such an easy process! More
Spectacular Car Buying Experience On Saturday, March 12th I decided to browse the local Ford dealership and see what sort of deals they had available. I had previously purchased a vehi On Saturday, March 12th I decided to browse the local Ford dealership and see what sort of deals they had available. I had previously purchased a vehicle there so I knew they had quite a selection to choose from. The salesman was very attentive from the minute I arrived and showed me a few of the different variations of the new Ford Fusion SE model. After around an hour of browsing and chatting about the different cars available, I decided to test drive one. The salesman was very informative and helpful when describing all the different features available. After much consideration over the next few days, I decided to purchase the same model that I test drove before. I had a nice pleasant experience dealing with both the salesman and finance manager. I was never pressured to buy and I could not ask for a better car buying experience overall!!! More
Shouldn't have to beg to buy a top of the line truck On more than one occasion through the dealer link I reached out for a specific model or inventory only to be ignored on method of contact, ignored whe On more than one occasion through the dealer link I reached out for a specific model or inventory only to be ignored on method of contact, ignored when questions were asked and the most amazing part was going to the deal to look at the truck in question and after 30 minutes of walking around the salesmen were too busy talking to each other instead of making a sale. The other dealer in town earned the business and sold the F-150 Platinum with a wonderful experience. More
Service Department I have had 2 occasions to use the service department of Marshal Mize Ford, both for vehicles not even purchased there. I have never received better, I have had 2 occasions to use the service department of Marshal Mize Ford, both for vehicles not even purchased there. I have never received better, more courteous service in any setting, vehicle or other. I felt as though I mattered to each individual I spoke with, from the guy who listened to my issues to the girl who took my payment to the gentleman who explained how the new changes would work. When it comes time to look for another vehicle, this will be the dealership I contact...if they're this wonderful to those who didn't purchase there, how must they treat those who do!! Wonderful experience! More