
Marshal Mize Ford
Chattanooga, TN
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Great Andy is great He is always ready to help. Andy knows customer service and knows the product he is working with. He was awesome service advisor. Andy is great He is always ready to help. Andy knows customer service and knows the product he is working with. He was awesome service advisor. More
Extremely happy!! Dee DeSutter is the BEST salesman ever! He has helped so many people I know get a new car even with less than perfect credit scores but treated them w Dee DeSutter is the BEST salesman ever! He has helped so many people I know get a new car even with less than perfect credit scores but treated them with dignity and not like they were beggars!! He is truthful and will educate you on your purchase. Dee will look at your whole circumstance and help you figure out what you can afford and what will work for your family. He takes the time to sit in your new car with your and show you how to use the technology in it. Never rushes you into decisions and I have never seen him be disrespectful ever! I will use him again and again and always recommend him! Thanks Dee! Also his back up people is the credit dept and signing docs were awesome and I do really like getting my cars serviced at Marshall Mize too...always happy with their service! More
Oil change service Jeremy was very helpful, he took the time to explain what was being done on my F-150, and what maintenance will need to be done on my next visit. Jeremy was very helpful, he took the time to explain what was being done on my F-150, and what maintenance will need to be done on my next visit. More
The Excellent service! Always has been! Excellent service! Made sure work was completed quickly. Responded with all information needed to complete recall to Ford. Would use again as needed Excellent service! Made sure work was completed quickly. Responded with all information needed to complete recall to Ford. Would use again as needed for both our Ford vehicles. More
Untitled Johnny, the salesman, was very nice and accommodating; however, Kris, in finance, was unpleasant to deal with and will not be used for any future tran Johnny, the salesman, was very nice and accommodating; however, Kris, in finance, was unpleasant to deal with and will not be used for any future transactions. More
The salesman was very helpful. The salesman was very knowledgeable about the car that we purchased, and make every effort to find the care that we wanted to purchase. He found the The salesman was very knowledgeable about the car that we purchased, and make every effort to find the care that we wanted to purchase. He found the car that we wanted. More
All the work was completed satisfactorily and on time. The work was completed satisfactorily and on time. The employee was courteous and kept me informed of the repair work as he said he would. Can't ask The work was completed satisfactorily and on time. The employee was courteous and kept me informed of the repair work as he said he would. Can't ask for more. More
Highly recommend I contacted the dealership via Internet to inquire about a vehicle of interest. I recieved a very quick response and the sales representative was extr I contacted the dealership via Internet to inquire about a vehicle of interest. I recieved a very quick response and the sales representative was extremely helpful. He answered all questions and found the exact vehicle I was inquiring about. He also made a video for me to see the car in advance. I asked for a quote and received the information. We then set a time to meet to look over the vehicle. I obviously made the purchase. The sales rep Dylan Calkins I highly recommend. I finalized all of the paper work with the finace manager Kris Stedman. I am extremely happy with my new car purchase and encourage others to visit Marshall Mize Ford for a no pressure best deal experience. More
I reccomend Marshall Mize always for Ford Products. This is the third time I have gone to Marshall Mize. Dee Desutter has been the sales person I have worked with every time and I find his easy style ve This is the third time I have gone to Marshall Mize. Dee Desutter has been the sales person I have worked with every time and I find his easy style very positive for purchasing. More
they need to be quicker to getting to customers I went to look at a car I waited 20 min staring at a car while at least 2 sales man watched me from the doors. The sales man that finally came over wa I went to look at a car I waited 20 min staring at a car while at least 2 sales man watched me from the doors. The sales man that finally came over was rude and use a few extremely inappropriate words. I have seen other good reviews on him so I hope he was just having a bad day. More