Marshal Mize Ford

When I told a few friends that I was looking for a new Ford truck, they told me I had to go see Todd Dyer at Marshal Mize Ford. When I arrived, Todd introduced me to Kris Stedman who showed me a full lin Ford truck, they told me I had to go see Todd Dyer at Marshal Mize Ford. When I arrived, Todd introduced me to Kris Stedman who showed me a full line of 2013 Ford F150 Supercrew trucks and that was exactly what I was looking for. My new Ford F150 truck runs great as a family vehicle and working truck. I couldn't be happier with my purchase. More

My husband and I purchased a new 2013 Ford Edge on Monday Jan 20 2014 from Marshal Mize Ford in Hixson Tn. Our salesman was Dee Desutter. He was great in working with us.We are very pleased with our experien Jan 20 2014 from Marshal Mize Ford in Hixson Tn. Our salesman was Dee Desutter. He was great in working with us.We are very pleased with our experience . Thanks to all! More

Eddie ackerman was great to deal with. I told him I wanted a v6 engine in a car and he showed me the new 2014 Taurus. Got me a great deal and I am very pleased. Go see eddie Ackerman. wanted a v6 engine in a car and he showed me the new 2014 Taurus. Got me a great deal and I am very pleased. Go see eddie Ackerman. More

We were extremely pleased with Greg Morgan and Kris Stedman. We started out with Kris, the Internet Salesman, but ended up with Greg and could not have been happier! Greg knew all about the choices we Stedman. We started out with Kris, the Internet Salesman, but ended up with Greg and could not have been happier! Greg knew all about the choices we were considering and pointed out their differences. Greg came out immediately when I stopped in the first time, and after I stated "we were working with Kris", Greg said he was just there to help out and answer any questions while Kris was busy with a customer. When we returned a few days later it was Greg who was right there and went on the test drives with us. We would definitely recommend Marshall Mize and especially Greg Morgan to our friends and family! Thank You for a great buying experience! More

We were greeted by friendly staff at Marshall Mize when we first began looking at vehicles. They were courteous, friendly and helpful without being pushing or forceful. We had the freedom and time to loo we first began looking at vehicles. They were courteous, friendly and helpful without being pushing or forceful. We had the freedom and time to look at as many different vehicles as we wanted to without being pressured. We fell in love withe the Edge, it was everything we wanted in an automobile. The finance department was very helpful, giving us fair trade in value on the car we traded in. All of our experience at Marshall Mize was excellent. We look forward to doing business with them again in the near future. Thank you. More

I was so impressed with the people there. I was greeted at the door By the Manager and he was the first to test drive my trade in and didn't waste any time in getting things moving for us. Kris was just g at the door By the Manager and he was the first to test drive my trade in and didn't waste any time in getting things moving for us. Kris was just great with selecting a truck that met our needs and at the price we could afford. after we made the deal Kris took us to the service department and introduced me to the service manager and he told me about all the things they offer in there department. It was such a pleasant experience. More

Went to dealership to look and see what they had on the lot not knowing they had a jeep. We were approached right at the beginning and asked for Patrick and he was out of town. Kevin offered to show us aro lot not knowing they had a jeep. We were approached right at the beginning and asked for Patrick and he was out of town. Kevin offered to show us around and even sell us a car for Patrick since we knew him. Kevin gave us great service and sold us our Jeep. I had to call Patrick and see if he could locate a owners manual for the car and he said he would have one to me in a week. Both salesman have been wonderful to deal with and I would recommend anyone to go buy a car from either salesman. More

I had experienced horrific customer service at Larry Hill Ford and arrived at Marshal Mize defeated and upset. Dylan immediately put me at ease and Eddie went out of his way to make me feel better. They trea Ford and arrived at Marshal Mize defeated and upset. Dylan immediately put me at ease and Eddie went out of his way to make me feel better. They treated me with respect and kindness and were not pushy, which I really appreciated. Kevin fought hard to get me the best financing available. They checked in and kept me updated through the whole process. They have won a lifelong customer and I've told everyone about the excellent customer service. I have not one thing I can complain about. More

F350 truck was towed to Marshal Mize under warranty. Service department at Marshal Mize informed Ford Motors that my husband was reponsible for the rear axle breaking. They stated that he had to cause Service department at Marshal Mize informed Ford Motors that my husband was reponsible for the rear axle breaking. They stated that he had to cause the break. Frank was hauling our John Deere tractor that weighs 3480 pds on a straight paved road. We had a witness to the incident. Marshal Mize refused to contact the witness. Ford Motor then denied the claim. We went to pick up some keys that were in the truck and service placed all the bearings in a box in the back of the truck and it rained 1 1/2 inches. That was very careless and unprofessional. These parts should have been placed in the cab. Then we decided to tow the truck to Mtn View Ford. Marshal Mize Ford was being very difficult with the tow truck driver. It took him 1 1/2 hours to get the truck. The service department at MTN View Ford states that there was an issue with the bearings. It should have been covered under the warranty. Estimated cost to fix is about $2800. My husband tried to discuss the issue with the owner and he just ignored him. We have purchased two trucks from Marshal Mize in the past 3 years. Never again! The only person that was professional and friendly at Marshal Mize Ford was our original salesperson, Eddie Owensby. He's a great guy. More

Right from the start my experience was different compared to the other dealership in town. Patrick immediatly took me over to the truck area and showed me the various options that were available and we were to the other dealership in town. Patrick immediatly took me over to the truck area and showed me the various options that were available and we were test driving vehicles shortly after that. Across town we spent 30 mins there and I had to basically push and urge the salesman to go and get answers to my questions. We left not looking at a single vehicle. Patrick on the other hand was very knowledgeable and answered my questions promptly. More