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Marshal Mize Ford
Chattanooga, TN
1,339 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
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Showing 1,339 reviews
May 22, 2018
Easy and pain free. The staff were very helpful and a pleasure to work with. I was happy with the deal I was given and believe it was fair. The salesman and sales manager The staff were very helpful and a pleasure to work with. I was happy with the deal I was given and believe it was fair. The salesman and sales manager were honest and I would and will do business again. More
by Daniel85
May 21, 2018
Had a great experience at Marshall Mize Had a very good experience! Bought the Ford Edge and Greg was our sales person.He explained everything about this vehicle ! He’s really knowledgeable Had a very good experience! Bought the Ford Edge and Greg was our sales person.He explained everything about this vehicle ! He’s really knowledgeable about this car!!! The staff Is very friendly and was in and out in no time! Callie was our finance person and she did a great job! Love my new Ford Edge! More
by Donnawanna
May 15, 2018
Very knowledgeable about my vehicle I came in to lease a vehicle and was helped by Dee. He was able to recommend a handful of options that would suit my needs and price range. He first s I came in to lease a vehicle and was helped by Dee. He was able to recommend a handful of options that would suit my needs and price range. He first showed me the Ecosport S, which I decided to test drive and liked very much. When it came time to select the vehicle I’d take home, we ended up going with the SE which had much more features for a not much more money per month. When going over everything I noticed that Dee not only knew the car inside out, but he didn’t rush through the process at all. He made sure I knew how to work all the controls before I left with my new car a few hours later. I’ve been rushed through the process by other dealerships but here I was made to feel valued and appreciated by everyone I spoke with. I will happily return to Marshal Mize Ford when my lease is up and will happily recommend them in the meantime. Thanks again, Dee! More
by Magwagon
Employees Worked With
Dee DeSutter
May 05, 2018
Thad and Sebastian really made the process smooth. We recommend Marshall Mize to anyone who wants a smooth and enjoyable experience buying a car. They are friendly and know how to treat a customer righ We recommend Marshall Mize to anyone who wants a smooth and enjoyable experience buying a car. They are friendly and know how to treat a customer right. They talk to you straight and truthful and they don't pressure you. We especially liked the test drive and being able to take the vehicle home for a day and night to try it out. Thanks again Thad and Sebastian for a great experience. See you next time! More
by wolfepack002
May 05, 2018
Walk me through the process . Excellent staff. The vehicle is just what I needed. Excellent staff. Explain all details perfectly. If I had questions Patrick owensby had the answers.certainly purcha The vehicle is just what I needed. Excellent staff. Explain all details perfectly. If I had questions Patrick owensby had the answers.certainly purchase next vehicle there. Thanks so much. More
by Steve
Employees Worked With
Patrick Owensby
April 24, 2018
Easy and fast I didn’t realize that service was by appointment...so I showed up at 830 in the morning and they were happy to work me in! Made my day! Thank you Jimm I didn’t realize that service was by appointment...so I showed up at 830 in the morning and they were happy to work me in! Made my day! Thank you Jimmy! More
by Bkbullard
Employees Worked With
Jimmy Anderson
April 23, 2018
Very caring Zach was great! He made sure all my concerns was taken care of.. I have always been satisfied with the service I receive from sales to service. That's Zach was great! He made sure all my concerns was taken care of.. I have always been satisfied with the service I receive from sales to service. That's way I'm a returning customer. More
by TDP
Employees Worked With
Zach, in Service Department
April 15, 2018
Great job. Greg Morgan locate a vehicle just like I wanted and asked for. Mr. Morgan did not waste any of my time and did just as he promised. Greg Morgan locate a vehicle just like I wanted and asked for. Mr. Morgan did not waste any of my time and did just as he promised. More
by Fordf250
Employees Worked With
April 12, 2018
Great Experience The staff from the salesman to the finace people were excellent. They made me and my family feel comfortable the entire time. They went out of their The staff from the salesman to the finace people were excellent. They made me and my family feel comfortable the entire time. They went out of their way to help us find the right vehicle for ys. More
by Phil82
Employees Worked With
Chopper Lamar
April 09, 2018
Bought a Ford Escape. Had a prior experience with service department that almost kept me from coming back. Almost went to Mt. View Ford instead. Kevin Baskette has been sal Had a prior experience with service department that almost kept me from coming back. Almost went to Mt. View Ford instead. Kevin Baskette has been sales rep for me in the past and always made it a good experience. If it wasn’t for prior good experiences with him I would have shopped elsewhere. More
by Ford2000
Employees Worked With
Kevin Baskette
