Marshal Mize Ford

Eddie Ackerman helped me get over price shock of buying a new truck. We looked at all the options of new and used trucks and finally decided on a F-150 supercrew cab 4x4 with the chrome package. I looked at new truck. We looked at all the options of new and used trucks and finally decided on a F-150 supercrew cab 4x4 with the chrome package. I looked at several other dealers and Marshal Mize had the best price. Eddie did a great job of looking for all the price rebates to get the best deal for me. He was very easy to work with and was very knowledgeable on the Ford products and all the options on used trucks. I would highly recommend him to my friends as a person to deal with when buying a new truck. I appreciate getting the final price quote as the out of the door price, getting the discount price on bed liner and floor mats, a tank of gas, taking care of all the details of insurance, trucks loan, and showing all the services of Marshal Mize. More

I would recommend Marshall Mize and Johnny Del Valle to anyone in search of a new car. I feel like I got a great deal on my new Edge and it was a very painless experience. 5-stars. anyone in search of a new car. I feel like I got a great deal on my new Edge and it was a very painless experience. 5-stars. More

We went shopping for a used car and found out we loved the New 2014Ford Fusion best. It has great features such As gas mileage and hands-free everything, looks super sporty too. Patrick was very pleasan the New 2014Ford Fusion best. It has great features such As gas mileage and hands-free everything, looks super sporty too. Patrick was very pleasant to work with. By the time we were finish we thought he was one of the family. We weren't only pleased with him but the whole establishment. Thank you Marshal Mize and Patrick. More

Dylan Calkins and Marshal Mize Ford provided attention to detail, competitive pricing along with integrity and made the entire buying experience most appreciated. Dylan listened to my wants and needs and mad detail, competitive pricing along with integrity and made the entire buying experience most appreciated. Dylan listened to my wants and needs and made sure I got exactly the vehicle I wanted within my pricing parameters. I am well pleased. More

We were in the market to purchase an SUV and we visited two different Ford dealerships within 30 minutes of our house. Both of those dealerships had vehicles we kind of liked, but wasn't exactly what we w two different Ford dealerships within 30 minutes of our house. Both of those dealerships had vehicles we kind of liked, but wasn't exactly what we wanted. Even after letting them know we were looking for something more, both places were extremely pushy on trying to talk us into liking something we didn't. I work from Knoxville to Chattanooga, and we looked up Marshal Mize's inventory online and they had some SUVs that we were looking for. We made the 109 mile trip down there to just look at what they had. From the moment we pulled in at the dealership, the excellent customer service began. We were met by Danny Watkins who showed us the couple of vehicles, and pulled it into the service bay so we could take a very good look at it in the lights. It was late, and close to closing time, so they just told us to take the vehicle home for a demo ( remember we drove 109 miles). They filled it up with gas and on our way we went. The next day, Dee Dee worked through all our paperwork, and kept communicating with me throughout the day. I was never left in limbo on what was going on. Step by step, we were informed. Jamie Stewart worked on our loan, and we were able to come to an agreement on what we wanted to pay without having either party sacrifice too much. In the end, when we went to sign everything, Mr. Stewart had worked out an even better deal. The paperwork process was quick, well organized, and very painless. After the paperwork, Dee walked us through the entire vehicle, showed us how everything worked, and explained the navigation system ( which is more complicated than the US Government!). My wife was thrilled by the service, and. I have told everyone I know on how awesome of a buying experience we had. I have purchased several new and used cars over my lifetime, and this by far, was the best shopping experience I have ever had from start to finish! I will definitely purchased my future vehicles from here, even if it means driving 2 hours and 109 miles!!! More

This is my second Ford Truck I have purchased from Rick Starnes. I have been very pleaded with his outstanding service. Rick has been very professional in all aspects of working with me. I look forward to Starnes. I have been very pleaded with his outstanding service. Rick has been very professional in all aspects of working with me. I look forward to the excellent service in the future. The service dept. does a great job . I would also like to thank Thad for his help. More

This dealership was excellent! On the busiest day of the year to purchase a new car, they were friendly and very accommodating to us and our three year old. We did not feel rushed or pressured in any way. W year to purchase a new car, they were friendly and very accommodating to us and our three year old. We did not feel rushed or pressured in any way. We were welcomed and not made to feel like a hassle as in previous dealerships. I will highly recommend them to anyone looking for a ford vehicle. More

We had a great experience with the Marshall Mize Ford Dealership in Chattanooga and Mr. Arnie Piazza. From our initial warm greeting from Mr. Piazza to all our questions being thoroughly answered and all Dealership in Chattanooga and Mr. Arnie Piazza. From our initial warm greeting from Mr. Piazza to all our questions being thoroughly answered and all the warm greetings and interactions with all the Mize Dealership managers and employees, we had a very positive experience and look forward to an ongoing warm relationship with the Marshall Mize family. The reason we chose Mize is that we had been Ford customers for several years in Florida but had 2 positive visits with the Marshall Mize Service Department in the past few months. We have already told some friends in the area about our positive, exceptional service and experience in purchasing our beautiful new Ford Edge Limited car. Thank you very much, Arnie for making our new car purchase a pleasant experience. Dr. Jeanne and William Hopple More

Second purchase within 12 months from Danny Watkins. No high pressure. Treats you with respect and answers all the questions you can throw at him. Will gladly do business with him and Marshal Mize again. S high pressure. Treats you with respect and answers all the questions you can throw at him. Will gladly do business with him and Marshal Mize again. Sales Manager Richard was equally professional. More

Our experience with Marshal Mize Internet Sales team was great! Kris responded to our inquiry very quickly and set up a test drive at our convenience. Dylan was the rep. who took us on the test drive and he great! Kris responded to our inquiry very quickly and set up a test drive at our convenience. Dylan was the rep. who took us on the test drive and he was very knowledgeable of the vehicle we were looking to buy. As a result, we loved the vehicle and the treatment from the staff at Marshal Mize Ford. I would recommend others to go to you guys for their next vehicle purchase. Thank you for your respectful and friendly treatment! More