Marshal Mize Ford
Chattanooga, TN
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The service department is customer focused and flexible to accommodate schedule. Kaleb Blanton cares about ensuring you and your vehicle are well cared for. Service prices are not as extreme as some deal to accommodate schedule. Kaleb Blanton cares about ensuring you and your vehicle are well cared for. Service prices are not as extreme as some dealers tend to be. More
Kaleb was most respectful. The service was tiptop. Thank you so very much. I will be sure to recommend you to others. The service was tiptop. Thank you so very much. I will be sure to recommend you to others. More
Eric the service advisor is great. My problem is with Ford itself not Marshal Mize. Ford needs to take care of the problems with the truck and not a quick fix. These trucks are too muc My problem is with Ford itself not Marshal Mize. Ford needs to take care of the problems with the truck and not a quick fix. These trucks are too much money for this. More
I had made an appointment and arrived on time. It took a few minutes for a service person to show up but then everything went smoothly. Time estimate for oil change and inspection was one hour b It took a few minutes for a service person to show up but then everything went smoothly. Time estimate for oil change and inspection was one hour but was complete in 45 minutes. After leaving I discovered that my digital speed display had been changed to something else. Using the manual I tried to fix it but couldn't find the right input. I called service and the fellow was very patient and was able to talk me through it. I think that the servicing mechanic should note where the customer's display is set and return it to that setting before declaring the job complete. More