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Marshal Mize Ford

Chattanooga, TN

4.8
1,165 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,165 reviews

December 09, 2023

The service department is customer focused and flexible to accommodate schedule. Kaleb Blanton cares about ensuring you and your vehicle are well cared for. Service prices are not as extreme as some deal More

by Ronhrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
December 04, 2023

Kaleb was most respectful. The service was tiptop. Thank you so very much. I will be sure to recommend you to others. More

by paluka9094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb, serv., Rob, sales . Awesome guys!
December 03, 2023

Abel Vargas did an outstanding job. Thanks a lot Abel. I appreciate all your attention and taking care of my Jeep. 😉 More

by Alice Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Vargas
November 30, 2023

Friendly staff and easy to work with. Too bad it took so long to get the truck in stock, but that's Ford not Marshal Mize. More

by sandy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Robinson
November 28, 2023

Fast drive-in service (no appointment). They were able to do the work while I waited. And it is fixed! More

by gatkinson248
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
jamie harris
November 18, 2023

As expected. They do a good job and I trust them with my vehicles. Jamie kept me informed. More

by hangiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
November 18, 2023

Eric the service advisor is great. My problem is with Ford itself not Marshal Mize. Ford needs to take care of the problems with the truck and not a quick fix. These trucks are too muc More

by stone102
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Eric
November 11, 2023

Dealership was clean well marked, so you knew where you were going. Staff were friendly and professional. More

by schlebecek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
November 10, 2023

Kaleb was excellent service provider. He was very good at explaining what needed to be done and made sure it was completed. More

by cgfields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Owensby
November 09, 2023

I had made an appointment and arrived on time. It took a few minutes for a service person to show up but then everything went smoothly. Time estimate for oil change and inspection was one hour b More

by Andy M
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service writer
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