Marshal Mize Ford

Always professional always confident and Competent they know what they’re doing. Always get it right the first time that’s why I will never go anywhere else but Marshall Mize know what they’re doing. Always get it right the first time that’s why I will never go anywhere else but Marshall Mize More

I can always count of Eric Blankenship with the service department. He should be considered an asset to your company. I call Eric, schedule my appointments, he always offers me a ride to work. texts me department. He should be considered an asset to your company. I call Eric, schedule my appointments, he always offers me a ride to work. texts me with update and when my car is ready. thank you Eric for the Outstanding Service. More

Dead battery in 2019 Ford Lariat F-150. Took truck by about 3:30 pm. Dealer confirmed they had replacement battery, gave me quote for battery and installation, and took my truck in for batt Took truck by about 3:30 pm. Dealer confirmed they had replacement battery, gave me quote for battery and installation, and took my truck in for battery immediate replacement. Dealer service department worked me right in, installed battery, made needed adjustments within 30-45 minutes. Service coordinator was extremely courteous and professional. Check-in and check-out was quick, clear, and with no surprises whatsoever. More

Lilly was amazing! She's a relatively new service advisor only been there for a couple months but you would never know her knowledge and expertise and her customer serv She's a relatively new service advisor only been there for a couple months but you would never know her knowledge and expertise and her customer service was top-notch. It was a pleasure working with her And the entire Marshall my staff has always does a great job communicating and does quality work. I would recommend them to anybody. I drive 2 1/2 hours from Athens, Georgia to do all of my maintenance with them. That's how much I like them and trust them to not take advantage of me. More

Great service from the service department. Jamie Harris did us a great job. Will be back Jamie Harris did us a great job. Will be back More

The Service writer did a god job and was curtius. He did not have an understanding or familiarity with the extended warranty products I purchased with my vehicle from Marshal Mize. Could the se He did not have an understanding or familiarity with the extended warranty products I purchased with my vehicle from Marshal Mize. Could the service department be updated on the products we buy from your company? Seemingly a dealership flaw, he could not set an appointment for me to have electrical items repaired. The story was, he could give me a time to bring the vehicle in. However, he could not provide a time (or even a day) when the work would be completed. Not satisfactory from the customer's side of the transaction. Joe Livingston More

WOW! What a great experience with Marshal Mize Ford in Chattanooga. Great customer service from start to finish. From the first phone call with our salesm What a great experience with Marshal Mize Ford in Chattanooga. Great customer service from start to finish. From the first phone call with our salesman Danny Watkins to our sales experience with Thad Narramore/Roger Cooley & purchasing process with Johnny Bergeron couldn’t ask for a better experience…Do yourself a favor and go see “The Team” at Marshal Mize Ford! More

Took my small RV in for oil change wo appointment. Courteous and helpful service. So happy you work on larger vehicles! Courteous and helpful service. So happy you work on larger vehicles! More

Work me in. Can’t say enough about outstanding service the offered. Definitely will be recommending them Can’t say enough about outstanding service the offered. Definitely will be recommending them More

Service Rep Abel Vargas was professional, and courteous during the service of my vehicle. The waiting area was clean and comfortable. The wait time was very reasonable. during the service of my vehicle. The waiting area was clean and comfortable. The wait time was very reasonable. More