Marshal Mize Ford
Chattanooga, TN
Filter Reviews by Keyword
By Type
Showing 1,165 reviews
Tim Hartly and the staff at Marshal Mize Ford were really great! They were very friendly and went above and beyond to help me buy my car and my husband buy his truck. I would recommend Tim and everyone at Ma great! They were very friendly and went above and beyond to help me buy my car and my husband buy his truck. I would recommend Tim and everyone at Marshal Mize Ford for their car buying needs! More
This is the 2nd car my wife and I have bought from this dealership, and Mr. Centers. They have done a fantastic job both times. We will continue to utilize this dealership for all of our future transportat dealership, and Mr. Centers. They have done a fantastic job both times. We will continue to utilize this dealership for all of our future transportation needs. More
Everyone at the dealership was very friendly and helpful. Danny Watkins showed us around the lot and we picked a Ford Focus and he was very knowledgeable and showed us all the features about the car. After Danny Watkins showed us around the lot and we picked a Ford Focus and he was very knowledgeable and showed us all the features about the car. After we took the car for a test drive, we came back and Danny went over the price of the car and explained all the figures to us. Then we went to see the finance officer and he went over every document and explained what each one was and answered any question we had. The whole experience was hassle free and everyone was very friendly and just wanted to make sure we were happy like we were part of the family. I would recommend anyone to see Marshal Mize Ford when buying a new or used vehicle. More
We are pleased with the vehicle we purchased from you. The Edge 2013 is a great ride and we really like it. We chose Marshall Mize because we had bought other vehicles there and my son bought his vehicle The Edge 2013 is a great ride and we really like it. We chose Marshall Mize because we had bought other vehicles there and my son bought his vehicle there and Johnny Del Valle was our sales person and he is a very good one. When I called him and told him I needed a new vehicle he was very nice and eager to help me and I appreciated that very much. I think he is dedicated to helping people get what they want. When it comes to the paper work I think its complicated. To many figures are given and it get a little confusing but I still think if I had to have another car I would trust you all with the job Sincerely, Virginia Holcomb More
Dylan made everything super easy and the process went without a hitch. They were very accommodating throughout especially since we were from out of town. Truly a great car buying experience. without a hitch. They were very accommodating throughout especially since we were from out of town. Truly a great car buying experience. More
Please allow me to begin with the fact that I am 41 yrs old and I just bought my very first "new" car!! I was always afraid to even think of buying new. I never thought I could. Dylan at Marshal Mize is AM old and I just bought my very first "new" car!! I was always afraid to even think of buying new. I never thought I could. Dylan at Marshal Mize is AMAZING!! Jim in financing is a pretty amazing too! Each and every person in the dealership that I saw were above and beyond friendly. I can't remember everyone's name but I do know that I would truly recommend this dealership to anyone that is thinking of purchasing a vehicle (new or used). My credit isn't perfect and I still got my little 2014 Focus at the 1.9% interest rate. that was one of the best days I had ever spent out in the cold looking at a new car. Thanks Dylan, I wish you all the happiness in the world with the new baby too ? my life is so much better these days too thanks to you and Marshal Mize Ford More
I bought a new 2014 F250 Lariat and have bought 6 total cars either for myself and my wife or other members of my family, Johnny has sold me all 6 vehicles. He is a great salesman and even a greater person cars either for myself and my wife or other members of my family, Johnny has sold me all 6 vehicles. He is a great salesman and even a greater person. He always finds what I want and works hard to get my deal the best that he can. I am extremely satisfied with Johnny DelValle and have already recommended him to my friends. Marshall Mize is very fortunate to have such a dedicated and friendly salesman. He is the best. More
A few days prior to visiting Marshal Mize Ford I had purchased a vehicle of another make and was very dissatisfied with my purchase. Upon arrival at Marshal Mize I talked with Mr. Narrmamore who introd purchased a vehicle of another make and was very dissatisfied with my purchase. Upon arrival at Marshal Mize I talked with Mr. Narrmamore who introduced me with Johnny Del Valle. Johnny showed me around the dealership and to the type vehicles I described to him that I was interested in. Johnny was very knowledgeable of the vehicles and able to answer all my questions on the spot. He and Mr. Narrmamore worked together and gave me, what I felt, the best they could. Johnny was helpful after we finalized the deal in assisting me by explain how the electronic devices worked, operation of the vehicle, warranty and service issues, etc. Since the purchase he has contacted me a couple of time to make sure I was pleased with everything and to offer his assistance. Johnny has made me feel he has my interest at heart. It's been a pleasure doing business with him and were I to be returning to Marshal Mize for a future purchase I would want to deal with him. More
I had the pleasure of working with Kevin Baskette in 2011 when I bought my first Focus. He was great - very helpful and worked hard to find me the exact car I wanted - there wasn't one on the lot at the tim when I bought my first Focus. He was great - very helpful and worked hard to find me the exact car I wanted - there wasn't one on the lot at the time, but he found me one within minutes and I had it within a couple of days. Two weeks ago, that car was totaled when someone turned left right in front of me. I called Kevin and told him I was once again in the market for a new Focus. I told him my criteria and again he found me the car I wanted. When I showed up at Marshall Mize, he had several cars already picked out for me and it was a no-brainer choosing the one I wanted. I recommend Kevin and Marshall Mize to anyone who asks. More
Our purchase experience was very pleasant. The staff was very professional and we didn't feel pressure in making our decision to purchase our Ford Escape. Johnny was very knowledgeable about the vehicle an very professional and we didn't feel pressure in making our decision to purchase our Ford Escape. Johnny was very knowledgeable about the vehicle and answered all our questions. He made me feel like he genuinely believed in the Ford product. More