Marshal Mize Ford
Chattanooga, TN
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All the work was completed satisfactorily and on time. The work was completed satisfactorily and on time. The employee was courteous and kept me informed of the repair work as he said he would. Can't ask The work was completed satisfactorily and on time. The employee was courteous and kept me informed of the repair work as he said he would. Can't ask for more. More
Highly recommend I contacted the dealership via Internet to inquire about a vehicle of interest. I recieved a very quick response and the sales representative was extr I contacted the dealership via Internet to inquire about a vehicle of interest. I recieved a very quick response and the sales representative was extremely helpful. He answered all questions and found the exact vehicle I was inquiring about. He also made a video for me to see the car in advance. I asked for a quote and received the information. We then set a time to meet to look over the vehicle. I obviously made the purchase. The sales rep Dylan Calkins I highly recommend. I finalized all of the paper work with the finace manager Kris Stedman. I am extremely happy with my new car purchase and encourage others to visit Marshall Mize Ford for a no pressure best deal experience. More
I reccomend Marshall Mize always for Ford Products. This is the third time I have gone to Marshall Mize. Dee Desutter has been the sales person I have worked with every time and I find his easy style ve This is the third time I have gone to Marshall Mize. Dee Desutter has been the sales person I have worked with every time and I find his easy style very positive for purchasing. More
they need to be quicker to getting to customers I went to look at a car I waited 20 min staring at a car while at least 2 sales man watched me from the doors. The sales man that finally came over wa I went to look at a car I waited 20 min staring at a car while at least 2 sales man watched me from the doors. The sales man that finally came over was rude and use a few extremely inappropriate words. I have seen other good reviews on him so I hope he was just having a bad day. More
Service The service dept is one of the best in this area. I was immediately greeted upon arrival, met with my appointed service tech and waited a short time The service dept is one of the best in this area. I was immediately greeted upon arrival, met with my appointed service tech and waited a short time for the service work. Everyone was extremely nice and the service was fast and complete More
Purchased a vehicle My poor salesman has had to wait for many months for this review. Though late I wanted to express my thanks for all he did to get me in my new vehicle My poor salesman has had to wait for many months for this review. Though late I wanted to express my thanks for all he did to get me in my new vehicle. I really enjoy driving it!!! I was going to purchase something else but wasn't really happy with it and sadly was keeping those thoughts to myself but he sensed something and we went looking at the Escapes and yep I bought it. Thanks for everything!!!! More
pleasant I didn't feel pushed or persuaded in any way but I felt that the manager should have worked a little more with me on price, but I'm okay with it just I didn't feel pushed or persuaded in any way but I felt that the manager should have worked a little more with me on price, but I'm okay with it just trying to save a little more money. More
A great car buying experience! We found a car that more than meets our needs. Everyone was kind and helpful. I highly recommend Eddie and Marshal Mize Ford to anyone. We found a car that more than meets our needs. Everyone was kind and helpful. I highly recommend Eddie and Marshal Mize Ford to anyone. More
A good buying experience Mr. Watkins was patient, pleasant, and very helpful throughout our buying experience. Mr. Cooley found a way to offer us a special deal on a new 2014 Mr. Watkins was patient, pleasant, and very helpful throughout our buying experience. Mr. Cooley found a way to offer us a special deal on a new 2014 truck when the 2-year-old truck we planned to buy didn't work out. Thanks to you both. More
Very disappointed After two good experiences with the dealership, I had a terrible one. I wanted to trade for a Cmax. I was told I could only have white or black. I wa After two good experiences with the dealership, I had a terrible one. I wanted to trade for a Cmax. I was told I could only have white or black. I was also told I was going to have huge payments over 700. I was told by a sales manager that if this other person wanted my trade, I would get a better deal. After buying two previous cars from this dealership I felt a little upset. Needless to say, I went elsewhere, got a beautiful red Cmax with nany more features than what they showed me, and my payment went up only three dollars. Loyalty means nothing and I would not recommend this dealership to anyone. More