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Marshal Mize Ford

Chattanooga, TN

4.8
1,264 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,264 reviews

March 13, 2018

New vehicle purchase Awesome people and they welcomed me to the Ford family. I’ve never purchased a new vehicle before... my new Ford Escape is amazing and I’m totally sat More

by UGA247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian gray
Mar 15, 2018 -

Marshal Mize Ford responded

Thank you very much UGA! We are so happy you had a great experience with our team and are loving your new vehicle. Please don't hesitate to let us know how we can help in the future. We appreciate your business and your review!!

March 02, 2018

No Hassle Experience Dee DeSutter is the only reason you got my business, he cold called me about my buying or trading in my 2015 F-250, I was not in the market at the tim More

by JustinP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee DeSutter
Mar 07, 2018 -

Marshal Mize Ford responded

Thank you so much Justin for the kind words! Dee and our entire team here really appreciate your business and your review. Please let us know if we can assist with anything in the future and we look forward to serving you for years to come.

March 01, 2018

GREAT Everyone is very nice. Patrick help get the colors I liked. He explains everything to you.He was very helpful in many aspects. I Have had previous exp More

by TDP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Callie in Finance, Patrick Owensby
Mar 07, 2018 -

Marshal Mize Ford responded

Thank you so much TDP for the awesome review! Patrick, Callie and the entire team here at Marshal Mize Ford really appreciate your business and look forward to serving you in the future.

February 28, 2018

Recall issue with 2016 Ford Transit 150 Zach Carter will be my go to guy from now on. I like his manner. Polite, courteous and helpful. He was professional and the job was much quicker than More

by John Suggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Carter
Feb 28, 2018 -

Marshal Mize Ford responded

Thank you so much Mr.Suggs for the kind review! We are very lucky to have Zach on the team and also lucky to have you as a customer. Please let us know how we can help in the future! Thank you again sir

February 21, 2018

Car was ready faster than expected Our tire was fixed and maintenance was done quickly and we were notified promptly. We were very satisfied with the quality and speed of this service More

by Chattanoogans
Recommend Dealer
Yes
Employees Worked With
Service advisor Greg
Feb 22, 2018 -

Marshal Mize Ford responded

Awesome! Thank you so much "Chattanoogans" for the wonderful review and especially for giving Marshal Mize Ford's service department a chance to assist you. We look forward to your next visit, please let us know when you are ready. Thank you again!

February 09, 2018

oil change every thing is outstanding at this dealer. I have been doing bus. with marshall mize for years & have always been happy with the service. bill nifong More

by red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept.
Feb 09, 2018 -

Marshal Mize Ford responded

THANK YOU RED :) Awesome review! We really appreciate your business and your feedback. Please let us know how we can help in the future with Sales, Service, Parts or Collision. We are here to serve you!

February 08, 2018

very easy dealings Have bought here before and always have received excellent service.We will be return customers as long as we can. Great sales personnel and finance pe More

by T&C 03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kevin line, Jimmy Anderson
Feb 09, 2018 -

Marshal Mize Ford responded

Thank you so much T&C for the wonderful review! Our entire team truly THANKS YOU for making us your local automotive dealer. Please know we are always here to help and always here to serve you. Enjoy your new vehicle and let us know how we can help in the future.

February 03, 2018

Good job Took truck in for oil and filter change. Service department showed me the dirty air filter and told me about the windshield wiper and asked me if I wa More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Stedman
Feb 05, 2018 -

Marshal Mize Ford responded

Thank you so much Mike for taking a minute to leave us your feedback. Our entire team Thanks you for allowing us to service your vehicle and to assure that your Ford runs for a long time in tip top condition. Please let us know what you need in the future, we are always here to help any way we can.

January 27, 2018

marshal mize ( FORD THAT IS ) the staff was very friendly, explained everything we needed, did not pressure us in anyway, our salesman zach stephens was very kind and very helpful More

by gerald37367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zach stephens
Jan 29, 2018 -

Marshal Mize Ford responded

Thank you so much Gerald for the great review! We truly appreciate your business and your feedback. Zach and all of our team here look forward to serving you again in the future. Enjoy your new vehicle and please let us know if we can help with anything in the future!

January 17, 2018

Fast and Friendly Fast and Efficient. Met the owner while I was waiting, Very nice guy. Plan to return to purchase a car for my wife. Keep up the good work! More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Parrow
Jan 18, 2018 -

Marshal Mize Ford responded

Awesome! Thank you so much Cathy for the great review. Mr.Dyer is always here meeting our amazing customers, he is as genuine as they come. So happy you got to meet the "boss" :) Our team looks forward to serving you again in 2018.

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