Marshal Mize Ford

Very caring Zach was great! He made sure all my concerns was taken care of.. I have always been satisfied with the service I receive from sales to service. That's Zach was great! He made sure all my concerns was taken care of.. I have always been satisfied with the service I receive from sales to service. That's way I'm a returning customer. More

Easy and fast I didn’t realize that service was by appointment...so I showed up at 830 in the morning and they were happy to work me in! Made my day! Thank you Jimm I didn’t realize that service was by appointment...so I showed up at 830 in the morning and they were happy to work me in! Made my day! Thank you Jimmy! More

Great job. Greg Morgan locate a vehicle just like I wanted and asked for. Mr. Morgan did not waste any of my time and did just as he promised. Greg Morgan locate a vehicle just like I wanted and asked for. Mr. Morgan did not waste any of my time and did just as he promised. More

Great Experience The staff from the salesman to the finace people were excellent. They made me and my family feel comfortable the entire time. They went out of their The staff from the salesman to the finace people were excellent. They made me and my family feel comfortable the entire time. They went out of their way to help us find the right vehicle for ys. More

Bought a Ford Escape. Had a prior experience with service department that almost kept me from coming back. Almost went to Mt. View Ford instead. Kevin Baskette has been sal Had a prior experience with service department that almost kept me from coming back. Almost went to Mt. View Ford instead. Kevin Baskette has been sales rep for me in the past and always made it a good experience. If it wasn’t for prior good experiences with him I would have shopped elsewhere. More

Excellent service from everyone involved Second time we have purchased from your dealership. Same excellent service as the first time. Also great service department at this dealership. Woul Second time we have purchased from your dealership. Same excellent service as the first time. Also great service department at this dealership. Would recommend to anyone More

The works package Mia checked me in and offered me coffee. When my works package was complete Mia told me everything checked great and said the multi point inspection f Mia checked me in and offered me coffee. When my works package was complete Mia told me everything checked great and said the multi point inspection found nothing wrong. She told me where my vehicle was and I paid and left. More

Recall Sevice I called to ask about a recall repair. They had not gotten parts yet. They called me as soon as they had them, and arranged same day service. Profes I called to ask about a recall repair. They had not gotten parts yet. They called me as soon as they had them, and arranged same day service. Professional service! More

Excellent service all around Although Marshall Mize is a volume dealer, the interest and helpfulness shown by their sales staff stands out despite the continuous flow of customers Although Marshall Mize is a volume dealer, the interest and helpfulness shown by their sales staff stands out despite the continuous flow of customers through a very busy dealership. I would especially single out Shannon Sapp and Sebastian Gray for their service well beyond expectations. They are both a credit to the dealership and to the reputation of Ford Motors. More

Always pleased My husband and I both get our vehicles serviced at Marshal Mize and they are always very plesant and go above and beyond to help us with any problems My husband and I both get our vehicles serviced at Marshal Mize and they are always very plesant and go above and beyond to help us with any problems we have with our cars. Nia was very sweet and explained everything in detail. More