
Marshal Mize Ford
Chattanooga, TN
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wait, wait, wait First off they sold me a lemon. Don't ever buy a focus or fiesta with an automatic transmission because they simply don't work. In fact the state of C First off they sold me a lemon. Don't ever buy a focus or fiesta with an automatic transmission because they simply don't work. In fact the state of California and others are involved in a suit against Ford because of this. Ford doesn't admit there is a problem and good luck trying to get it fixed. I am working on trying to get my third clutch in 60,000 miles. Each time you make an appointment and your car sits there with nothing being done for three, four, or five days. Even then they only run a diagnostic and order the replacement parts which usually take additional weeks if not months and require an additional appointment and more time without a vehicle. A terrible brand and a poorly managed dealer and service department. The current focus/lemon will be my third and FINAL Ford. More
Always the best service I was looking for a specific car that wasn’t in the inventory but got a call immediately when what I was looking for was available. Always provide the I was looking for a specific car that wasn’t in the inventory but got a call immediately when what I was looking for was available. Always provide the utmost in customer service! More
Easy and no pressure Easy access, no pressure and wanted us satisfied. We walked in with just wanting to see about a car for my son. Found a great economical car for a gre Easy access, no pressure and wanted us satisfied. We walked in with just wanting to see about a car for my son. Found a great economical car for a great reduced price. More
Enjoyable Recently bought a jeep from the dealership. The whole process was seamless. No pressure. I will be buying my next car from there as well. Recently bought a jeep from the dealership. The whole process was seamless. No pressure. I will be buying my next car from there as well. More
Precise, quick and personable Ryan Bloom did a grreat job. He was personable and easy to talk with. He made us feel very comfortable. He helped us find the right car for a teenage Ryan Bloom did a grreat job. He was personable and easy to talk with. He made us feel very comfortable. He helped us find the right car for a teenage daughter. With low miles and a low price. We felt very secure and confident and what we chose. More
Excellent Service Marshall Mize has always given me excellent service! Will continue going there for as long as I own my F150. Service Advisors are very friendly and qu Marshall Mize has always given me excellent service! Will continue going there for as long as I own my F150. Service Advisors are very friendly and quick to get you in/out. More
Quick & Easy The buying experience with Marshall Mize was great. They were not over bearing with the sales process and made making a final decisions on the purcha The buying experience with Marshall Mize was great. They were not over bearing with the sales process and made making a final decisions on the purchase very simple. Loved that they let me drive the truck home before buying it. A great way to let the customers experience the vehicle for more than a 10-minute test drive. I work Jeff Hunneke and was a very knowledge and helpful during the whole process. More
Great experience We had a great experience at Marshall Mize. Danny Watkins Is the best salesman that we have ever dealt with. He was very kind and not pushy at all. We had a great experience at Marshall Mize. Danny Watkins Is the best salesman that we have ever dealt with. He was very kind and not pushy at all. He was very knowledgeable of the different Ford vehicles that we looked at. Shannon Harris is also great to work with. We have purchased several vehicles from him, and he has always been top notch. Marshall Mize Ford really uped their game by getting him from another dealership. We will definitely be repeat customers. More
Friendly,knowledge,comfortable I was shopping for a new car and was working with a salesman name Patrick Owensby) .I found him to be friendly, honest, and a genuine person to work w I was shopping for a new car and was working with a salesman name Patrick Owensby) .I found him to be friendly, honest, and a genuine person to work with .He showed me various cars and let me test drive each car and after sometime I decided on a Ford Escape. He (Mr. Ownesby) was a able to secure the right color and options that I requested. I was very pleased and satisfied with this car buying experience and would highly recommend the Marshal Mize Family to my friends. Thanks again. More
Great Love the quality workmanship of the oil change, the apt was soon, the time it took was no too long. Would love a coupon that didn’t involve a Fordcred Love the quality workmanship of the oil change, the apt was soon, the time it took was no too long. Would love a coupon that didn’t involve a Fordcredit card. We have 2 2016 vehicles we bought here and bring in for oil changes More