
Marshal Mize Ford
Chattanooga, TN
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Very easy to deal with. Very professional. Marshall Mize did not have the color we wanted in their inventory, and they found one at another dealership very quickly. That made it easy to buy a c Marshall Mize did not have the color we wanted in their inventory, and they found one at another dealership very quickly. That made it easy to buy a car which isn’t always the case. They were also very nice to our kids throughout the process. More
Easygoing good service Marshall Mize gave me space and allowed me to look and think. I appreciated that they were not pushy. They allowed a substantial test drive under vary Marshall Mize gave me space and allowed me to look and think. I appreciated that they were not pushy. They allowed a substantial test drive under varying road conditions. They were easy to negotiate with and even matched an Internet advertised price. More
Oil Change Marshall in service was courteous and oil change completed in a timely manner. Marshall also explained the results of all the checks that were done d Marshall in service was courteous and oil change completed in a timely manner. Marshall also explained the results of all the checks that were done during the service. I will not do this survey every time I have service done, but I will certainly let you know if I am not satisfied. More
Fast friendly service Clean, fast, friendly environment. Quality work. Would not take our vehicles to any other place for service. Have not taken any where else since pur Clean, fast, friendly environment. Quality work. Would not take our vehicles to any other place for service. Have not taken any where else since purchased. More
Thorough & Rapid Service Thorough and rapid service is greatly appreciated and Marshall Mize Service Dept. delivered! Mr. Blankenship is very personable and professional. He Thorough and rapid service is greatly appreciated and Marshall Mize Service Dept. delivered! Mr. Blankenship is very personable and professional. He is very knowledgeable in the Ford brand! More
Couldn't be more satisfied. Took my F-150 in for diagnostic and repair work. Service advisor Eric Blankenship and his staff got right to work, located the problem, repaired it, Took my F-150 in for diagnostic and repair work. Service advisor Eric Blankenship and his staff got right to work, located the problem, repaired it, and had me back on the road in less than two hours. They are very professional, very knowledgeable, and very personable. More
Zach is greatest Everyone there has been great to work with. Gary the shuttle driver is fantastic, safe driver, very professional you have a great person there people Everyone there has been great to work with. Gary the shuttle driver is fantastic, safe driver, very professional you have a great person there people like him are hard to find More
Good job on service, completed when promised They could have sold us a battery that we apparently didn't need. We told them to just go ahead and replace it. They tested and re-tested and found They could have sold us a battery that we apparently didn't need. We told them to just go ahead and replace it. They tested and re-tested and found the battery to be good. We appreciated their honesty. More
Purchased a certified-used 2016 Ford F-350 Lariat Purchased from Dee DeSutter a truck that looks and runs great! It looks like new. The experience was astounding with attention to detail and great cu Purchased from Dee DeSutter a truck that looks and runs great! It looks like new. The experience was astounding with attention to detail and great customer service. Jimmy in finance is a pleasure to work with also. I would recommend this dealership to my closest friends and family! Keep up the good work! More
Friendly people, great service, good deal I searched for a certain vehicle on CarGurus which led us to Marshal Mize Ford. I asked an online question and had an answer shortly, followed by a te I searched for a certain vehicle on CarGurus which led us to Marshal Mize Ford. I asked an online question and had an answer shortly, followed by a text asking if they could call. A call followed shortly. We spoke with three different people during the transaction including the sales manager and all were very professional, courteous and prompt. We could not have asked for better. I found the truck on Wednesday or Thursday and owned it by Saturday. Tiffany, Josh and Roger....thank you!! We love the truck. BarbC More