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Marshal Mize Ford

Chattanooga, TN

Overview
Reviews
Vehicles
4.8
1,262 Reviews
Call Dealership (423) 875-2023
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5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,262 reviews

December 05, 2024

Service was done in a timely manner but when I left, they did not turn off the Maintenace light or the tire pressure & now I will have to take the car back. Had service done in about an hour while I waited. More

by diane.risch.jdns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Neely
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Dec 05, 2024 -

Marshal Mize Ford responded

Thank you for your feedback, diane.risch.jdns! We’re glad to hear that your service was completed in a timely manner and we sincerely apologize for the inconvenience of the maintenance light and tire pressure warning not being addressed before you left. Please feel free to bring your car back at your convenience, and we'll make sure those issues are resolved promptly. We appreciate your understanding and look forward to providing you with a smooth experience next time!

November 28, 2024

Service guys were friendly and let us have a loaner truck and salesperson Callie was great as usual. More

by scarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Cooley, Patrick Jones
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November 27, 2024

Great customer service. Took a little longer than expected for the oil change. Dylan was very nice and courteous. More

by Tdordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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November 23, 2024

Jamie in the Service center was great. I needed a loaner and he was able to provide one. More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Services CEnter
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November 23, 2024

Jamie was very helpful and explained everything that needed to be done. He is honest and kind. More

by Ochristine24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
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November 22, 2024

Very friendly personel, Falicha was especially helpful with check in and check out. Fast service 40,000 mile service and recall fix in 2 hrs. Big thumbs up!! More

by lc-schreiber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
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November 20, 2024

I brought our Ford F 150 pickup in for a synthetic oil and and overall checkup for $79.95. The service people were friendly and very professional. We were very please with our visit. More

by bpjhj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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November 13, 2024

Excellent customer service! Kaleb B. was very professional and welcoming. He gave me an estimate on how long it would take to get my service done and he finished within the esti More

by dd threats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb B.
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November 08, 2024

Very nice sales people Good selection of trucks Worked hard to get me a good deal More

by brockyman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Columbie, Kevin
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November 08, 2024

Kyle was very helpful through the whole process. Overall a very smooth transaction and they were true to their word. More

by ddwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Gray
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