Marshal Mize Ford
Chattanooga, TN
Filter Reviews by Keyword
By Type
Showing 1,165 reviews
Excellent customer service! Kaleb B. was very professional and welcoming. He gave me an estimate on how long it would take to get my service done and he finished within the esti Kaleb B. was very professional and welcoming. He gave me an estimate on how long it would take to get my service done and he finished within the estimated time frame. More
Good job, I have been having my vehicle serviced at Marshall Mize for many years. At one period of time I had my church vehicles serviced there. Marshall Mize for many years. At one period of time I had my church vehicles serviced there. More
Chanel was great talking with us about our purchase. She explained everything to us of what was going on and kept us updated all the way through with the transaction of purchasing the vehicle. Service She explained everything to us of what was going on and kept us updated all the way through with the transaction of purchasing the vehicle. Service depart was also great the y heled us fix a problem with the vehicle and as a whole everyone we had talked with was very polite and friendly. The detail shop could use some work though. We had to bring the bronco back and they didn't do a very good job of cleaning it up. The windows were still dirty and streaky and their was a label still attached to the sunroof. The car wasn't vacuumed out very well. Other than that over all if was a good experience. More
It was a great experience all the way from setting up the service to getting my truck back. I was checked on many times by Falicha Newton to see if I was ok or needed anything and provided status updates. service to getting my truck back. I was checked on many times by Falicha Newton to see if I was ok or needed anything and provided status updates. More
When I explained what my blinker was doing, the employees in the service department at Marshal Mize Ford immediately knew the problem with my blinker and took my Bronco sport in and repaired the problem. Th in the service department at Marshal Mize Ford immediately knew the problem with my blinker and took my Bronco sport in and repaired the problem. Thank you Marshal Mize Ford More
Marshall Mize Ford Service Center promptly took my vehicle for servicing. They quickly informed me of the specific services to be performed along with the cost of each and the total of all. The person vehicle for servicing. They quickly informed me of the specific services to be performed along with the cost of each and the total of all. The personnel were respectfuland kind. The waiting room was comfortable. More
Great customer service especially Falicia. I think you could lower your prices or offer discounts when multiple services are performed at the same time to loyal customers. I think you could lower your prices or offer discounts when multiple services are performed at the same time to loyal customers. More