Marshal Mize Ford

Today December 18, 2024 I met with Service Advisor Falicha Newton concerning my 2024 F-150 for a complicated issue with my Sirius Radio Satellite System. Your dedicated Service Advisor determined thro Falicha Newton concerning my 2024 F-150 for a complicated issue with my Sirius Radio Satellite System. Your dedicated Service Advisor determined through her knowledge that my Sirius System no longer was picking up a signal. She took the time to contact Sirius and she successfully fixed the problem. To say the least I am very grateful to Falica and your dealership for helping me. Falica has a wonderful personality and most importantly the patience in solving problems. She is an asset to your dealership. I have a second issue with my 2024 F-150 in that there is a whining noise coming from the engine. Falica was able to also hear this noise while I was there this morning. The whining noise is possibility an idler tension pulley that will need replaced. My F-150 was purchased new from your dealership in May of this year and only has 5,000 miles on the odometer at this time. When I return from an out of town trip January 10, 2025 I will again return to your dealership and make contact with your Service Advisor to address this whining noise I am hearing. Thanks again for making me a happy customer. More

Matthew was absolutely amazing, worked effortlessly to get a deal done. I've not been a Ford owner in over 30 years and he has brought me back home. I would definitely buy from him again! get a deal done. I've not been a Ford owner in over 30 years and he has brought me back home. I would definitely buy from him again! More

Matthew Voyles and Sebastian Gray were to best. They both are very professional. Thank you both. They both are very professional. Thank you both. More

Service department was very knowledgeable and helpful. Truck was serviced in timely manner, even when adding additional services. Felica was very helpful in providing updates concerning my service. Truck was serviced in timely manner, even when adding additional services. Felica was very helpful in providing updates concerning my service. More

Last week I began the process of finding a new car which has typically been a migrane inducing experience each time. A friend referred me to Seth at Marshal Mize so I called him to see if he could find anyt has typically been a migrane inducing experience each time. A friend referred me to Seth at Marshal Mize so I called him to see if he could find anything within my budget. Not only did he find me my dream bronco with every single detail I asked for (and yes- within my budget!!), but he made the process EASY. No stress. No haggling. He even made me aware of any possible rebates I could qualify for. Legitimately had the whole thing wrapped up in an hour! If you’re in the market for a new Vehicle be sure to request Seth. You won’t regret it! 🙌 More

Friendly, courteous, and had my auto ready as stated. Jamie booked my appointment and checked me in. He explained everything they would do. Jamie booked my appointment and checked me in. He explained everything they would do. More

This is my second car purchased here at Marshal Mize Ford. Another great experience! Ray took great care of me, was not pushy, they met me where I wanted to be, and made sure my experience buying the tr Ford. Another great experience! Ray took great care of me, was not pushy, they met me where I wanted to be, and made sure my experience buying the truck was quick and painless. If you are in the market for a Ford, give 'em a shout! Ask for Ray All Day! More

Service was done in a timely manner but when I left, they did not turn off the Maintenace light or the tire pressure & now I will have to take the car back. Had service done in about an hour while I waited. did not turn off the Maintenace light or the tire pressure & now I will have to take the car back. Had service done in about an hour while I waited. More