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Marshal Mize Ford

Chattanooga, TN

4.8
1,165 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,165 reviews

November 13, 2024

Excellent customer service! Kaleb B. was very professional and welcoming. He gave me an estimate on how long it would take to get my service done and he finished within the esti More

by dd threats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb B.
November 08, 2024

Kyle was very helpful through the whole process. Overall a very smooth transaction and they were true to their word. More

by ddwo
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Sebastian Gray
November 08, 2024

Very nice sales people Good selection of trucks Worked hard to get me a good deal More

by brockyman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Columbie, Kevin
November 05, 2024

Good job, I have been having my vehicle serviced at Marshall Mize for many years. At one period of time I had my church vehicles serviced there. More

by emanuelroland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris, Greg Morgan, Johnny Del Valle
November 04, 2024

Chanel was great talking with us about our purchase. She explained everything to us of what was going on and kept us updated all the way through with the transaction of purchasing the vehicle. Service More

by Pops
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chanel
November 04, 2024

It was a great experience all the way from setting up the service to getting my truck back. I was checked on many times by Falicha Newton to see if I was ok or needed anything and provided status updates. More

by robertssl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
Nov 04, 2024 -

robertssl responded

It was a great experience all the way from setting up the service to getting my truck back. I was checked on many times by Falicha Newton to see if I was ok or needed anything and provided status updates.

November 02, 2024

When I explained what my blinker was doing, the employees in the service department at Marshal Mize Ford immediately knew the problem with my blinker and took my Bronco sport in and repaired the problem. Th More

by luckylaidefarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb in service
October 29, 2024

Marshall Mize Ford Service Center promptly took my vehicle for servicing. They quickly informed me of the specific services to be performed along with the cost of each and the total of all. The person More

by lddworthington
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jamie in Service Department and the efficient cashier.
October 26, 2024

Great service, wonderful staff to work with. I would highly recommend to others. Thank you. More

by Imanana8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
October 23, 2024

Great customer service especially Falicia. I think you could lower your prices or offer discounts when multiple services are performed at the same time to loyal customers. More

by nanu9ah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
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