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Marshal Mize Ford

Chattanooga, TN

4.8
1,250 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,250 reviews

April 03, 2025

Very helpful and efficient service. Staff were very polite and informative. Will definitely use again More

by Melinda K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker, Dylan Neely
April 02, 2025

Great dealership. Great folks with speedy service. Best pricing that I could find. Excellent information. More

by dcl130728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur, Brad Doty
Apr 02, 2025 -

Marshal Mize Ford responded

Thank you for your kind words! We’re glad you found our dealership great, with speedy service from great folks, the best pricing around, and excellent information. We look forward to being of service again whenever you need us!

April 01, 2025

Great dealership with amazing sales reps. Daniel Flowers took his time, didn't pressure us and was pleasant to talk to. This dealership is lucky to have such an exceptional salesman. More

by chaise.sanchez
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike McArthur, Daniel Flowers
Apr 01, 2025 -

Marshal Mize Ford responded

Thank you for your fantastic feedback! We’re thrilled to hear you found our dealership great and our sales reps amazing, especially Daniel, who took his time, avoided pressure, and was pleasant to talk with. We’re happy to have helped you into your new vehicle!

April 01, 2025

Cody took care of us and he was awesome! Very knowledgeable about the vehicles and the different features from one model to the next. It was very helpful in making our selection. He was f More

by Angela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Ables, Cody Roberts
Apr 02, 2025 -

Marshal Mize Ford responded

Angela, We appreciate your wonderful feedback! We’re thrilled that Cody took care of you and was awesome, sharing his deep knowledge of the vehicles and their features to help you make your selection. It’s wonderful to know he was friendly and jovial while staying professional. Welcome to the family!

March 31, 2025

Had a great experience! Love the new truck! Cori was so helpful and never left our side through the whole process . Thank you More

by Laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Cline, Cory Washington
Mar 31, 2025 -

Marshal Mize Ford responded

Laura, Thank you for your enthusiastic review! We’re so happy you had a great experience and love your new truck, with Cory staying by your side and being so helpful throughout the process. Welcome to the family!

March 31, 2025

Salesman, Raymond Torres was very friendly and knowledgeable about product. He was very patient as we made our decision. More

by carolynp19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur, Raymond Torres
Apr 01, 2025 -

Marshal Mize Ford responded

Thank you for your kind review! We’re pleased to hear that Ray was very friendly and knowledgeable, showing patience as you made your decision. We’d be happy to assist you again whenever you need us!

March 28, 2025

People are great, service quick and cost efficent. The shuttle service allows me to work on my stuff while my truck is being serviced. More

by JoeBer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
Mar 31, 2025 -

Marshal Mize Ford responded

Thank you for your positive feedback! We’re thrilled that you found our people great, the service quick and cost-efficient, and that the shuttle service helped you stay productive while your truck was being serviced. We look forward to being of service again soon!

March 27, 2025

Always courteous and informative in the service department. I appreciate their professionalism and the way they explain recommendations for service or future service. More

by Skwebster93@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
Mar 27, 2025 -

Marshal Mize Ford responded

Thank you for your kind review! It’s great to know our service department is always courteous and informative, and that you value their professionalism and clear explanations of service recommendations. We’re ready to assist you again whenever you need us!

March 26, 2025

Service visit for routine maintenance. Dylan Neely was my service advisor and he did a great job! More

by gfrodg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Neely
Mar 26, 2025 -

Marshal Mize Ford responded

Thank you for your review! We're glad to hear Dylan provided great service during your visit. We appreciate your support and look forward to assisting you again in the future!

March 26, 2025

My only complaint is that including the unattainable fully discounted price on the website is misleading. Other than that though, everyone at the dealership was a pleasure to work with. I was able to co More

by Greg.mull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Watkins, Zach Ables
Mar 26, 2025 -

Marshal Mize Ford responded

Thank you for your feedback! We’re glad to hear you had a great experience working with our team and that the process was smooth and efficient. We appreciate your input regarding pricing and will pass it along. If you have any questions, feel free to reach out. Enjoy your new vehicle!

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