Marquardt of Barrington GMC - Service Center

Myself and several family members have been vehicle purchasers and customers here for many years. Genuine service, effective communication regarding work being done and professional courtesy by all sta purchasers and customers here for many years. Genuine service, effective communication regarding work being done and professional courtesy by all staff seems to always be there. More

The service director Leno service writer Rich and the number one head ranch Klauss did a wonderful job fixing and replacing the engine in my GMC Dinali truck these guys are the best they kept me posted e number one head ranch Klauss did a wonderful job fixing and replacing the engine in my GMC Dinali truck these guys are the best they kept me posted every step of the way my truck was returned to me clean and running great More

Very courteous and they did what they said what was needed. Waiting area was very accommodating. They took care of a recall that I was not aware of. needed. Waiting area was very accommodating. They took care of a recall that I was not aware of. More

Always friendly, helpful and interested in solving a problem My visit was just to run through the car wash and as I was leaving a very observant employee noticed my front license plate was hanging down and about My visit was just to run through the car wash and as I was leaving a very observant employee noticed my front license plate was hanging down and about to fall off. He alerted me and said if I had a few minutes he would fix it. He quickly returned with a couple of tools and re-attached the plate. This above and beyond attention to detail is what elevates Marquardt of Barrington from the others. I did not get his name so I will provide a brief description; young, slim, with red hair. Thank you for noticing and taking care of my issue. Marsha Shoemaker More

Service Above and Beyond The service department went above and beyond expectations in trying to diagnose an issue with my mothers car. The issue resolved itself and my mothe The service department went above and beyond expectations in trying to diagnose an issue with my mothers car. The issue resolved itself and my mother was charged absolutely nothing. They even delivered her car back to her home as she was recovering from surgery. I can’t thank them enough. I have done business with Marquart for years and they will have my business in the future. More

Service and dealership people Just wanted to take a few minutes to say how much I like your service personnel. I had an emergency problem with my Buick Enclave early in the mornin Just wanted to take a few minutes to say how much I like your service personnel. I had an emergency problem with my Buick Enclave early in the morning before 8 am. My wife needs this car in the afternoon to pick up 4 grand kids. I called in and made contact with Jill Long and Justin Salvadalena. I needed to have a loaner and get the car serviced. They made certain that this happened and I had my car towed and received a loaner to take care of the grand kid situation. I got my car back the next day. They went beyond what I would expect from a dealership to make me a satisfied customer. They are just outstanding to work with. That is why I get my car serviced at Marquardt whick is 62 miles from my residence. George Caras More

Excellent buying and service experience!! Bought the car 18 months ago and dealt with Dave Arenson and it was a smooth and easy experience. I left feeling that I was dealt with at a very profe Bought the car 18 months ago and dealt with Dave Arenson and it was a smooth and easy experience. I left feeling that I was dealt with at a very professional level and that I received a very fair price on a 2 year old Encore. Then a few days ago I had a small problem with the radio and pulled into the dealership to see if they could take a quick look. They looked at it immediately but needed to order a part. I was there only about 20 minutes and on my way with a courtesy car and back the next day to pick up mine. Everything was fixed and the car was washed and check out took 5 minutes. Entire sales and service staff can only be described as professional, friendly and polite! If there is an employee anywhere near you they even open doors for you. SERVICE HERE IS WHAT IT SHOULD BE and I will be a long time customer! More