Marquardt of Barrington Buick GMC

Our experience buying our new Buick Encore started on a Friday night. My wife and I went to Marquardt so I can show her the Buick Encore because she was considering 2 other CUVs and I heard good things ab Friday night. My wife and I went to Marquardt so I can show her the Buick Encore because she was considering 2 other CUVs and I heard good things about the Encore (we both had test driven a Hyundai Tuscon). We met Miguel, who greeted us, and I pointed to the Encore on the showroom floor and said, "We're here to test drive a Buick Encore." After looking it over, Miguel said they have another one on the lot but if we wanted to drive this one, he'll take it outside. I said, "Since it's raining, we'll drive the one you have out already, no need to dirty up this one." So we did and my wife and I really saw the difference in ride, how smooth and quiet it was. We went back to the dealership and they evaluated our "trade-in." Being that it was late, we went home and came back on Saturday morning to complete the transaction. We bought the one on the showroom floor, which we drove first before making the final decision. Being that we had an obligation on Saturday afternoon, we made arrangements to pick up the new Encore on Tuesday evening. The whole experience at Marquardt was pleasant. I met the Service Manager, Lino Villardito, who is really a nice, personable man. I brought my Chevrolet Tahoe in for a Transmission flush/fill SERVICE just yesterday because of how nice he was and because of the cleanliness of the service department. That whole experience was even more pleasant. I also met Dan Marquardt while there. Marquardt will be getting my business from now on. This is the way a car-buying experience should be. If you're looking to buy a Buick or GMC vehicle, Marquardt is the dealership you need to visit. See Miguel - a really nice and personable man! More

Tim Holloway provided great service and is very knowledgeable of the vehicles and the sales process. He kept us informed of the order status and changes in the rebate offers... a pleasure to work knowledgeable of the vehicles and the sales process. He kept us informed of the order status and changes in the rebate offers... a pleasure to work with. More

We worked with Tom Ostrow and he was terrific. He was willing to answer all our questions even though we said we were just starting to look. He got a feel for what we wanted which started out to be 2013 willing to answer all our questions even though we said we were just starting to look. He got a feel for what we wanted which started out to be 2013 used Lacrosse. Showed us used in stock, explained features etc. Eventually, we saw the new 2014 and we were hooked and he and carey worked until we could have the car we wanted. They really went out of their way to make it happen an we did lease and we are thrilled with our new car . I can't wait to recommend Tom and the Marquardt team Thanks for all you did More

This was an amazing experience. From the first hello to the follow up calls, it was working with genuine people that really cared and listened to what we needed and wanted. Miquel heard our needs and want the follow up calls, it was working with genuine people that really cared and listened to what we needed and wanted. Miquel heard our needs and wants and was able to show us a different vehicle then what we original were looking at. That vehicle turned out to be the vehicle for us!! Miquel really took the time with us and put the vehicles side by side to go over with us in great detail the comparisons of the vehicles. Matt Marquardt also took the time to listen to us and our needs. It was wonderful that he lent us the vehicle overnight to really get a feel for the vehicle. That really made a difference. Frank White also went out of his way to help us with financing to make sure we were able to get the vehicle we wanted at a price that we were comfortable with. He was great at going over the details so we understood the financing and warranty and just really took the time with us. We also appreciate that Frank ordered lunch for the family so that we could stay and focus on finishing up with papers. The kids were hungry and we were ready to go grab something but Frank heard our concerns and stepped up and ordered us some lunch. Thank you Marquardt Dealership for everything. We enjoyed every minute of the experience and look forward to the lifetime relationship. More

We came to the dealership not holding our breath as all the other vehicles we had looked at were sold out from under us. Troy approached me in the lot and was very friendly and helpful. We felll in love wi the other vehicles we had looked at were sold out from under us. Troy approached me in the lot and was very friendly and helpful. We felll in love with the Rendezvous right away. Troy did not pressure us at all. It was a relief to work with someone who had our best interests in mind. The financing aspect was very comfortable too. They were willing to work with us and when we told them what dollar amount we needed to be within to walk out the door, no questions were asked and the deal was done. Just before we were getting ready to sign the papers my husband had made the comment that he had been up since 4 a.m. and was exhausted and wanted to go home. They told us we would be out of there and done signing the papers within 30 minutes. Within 27 minutes, we were back in the showroom and saying our "thank you's" and "good byes." They certainly had empathy for the fact that we were a hard working family and had a very long day. We would refer everyone we know to Troy and Marquardt for their vehicle purchases either new or used. They were hassle free and had a very comfortable family feel to them. It was very refreshing. I am completely in love with my new vehicle and have not had any second doubts about purchasing the vehicle. Thank you for making car buying such a wonderful and comfortable experience!!!! More

We have dealt with Marquardt Buick for years, and it's always been a wonderful experience. They always go out of their way to help with whatever you're dealing with, be it sales or service. This time it's always been a wonderful experience. They always go out of their way to help with whatever you're dealing with, be it sales or service. This time we were purchasing a used vehicle with salesman Tom Ostrow; he couldn't have been nicer or more accommodating. He spent so much time going over the operating details of the car ( all the dashboard electronics are so intimidating) that I didn't feel the need to immediately read the manual. I feel that I have pretty well mastered the details. Would recommend (and have) the dealer and Tom Ostrow. More

This salesman has gone past my expectations for service. In October, I purchased a GMC Terrain, and soon found out that it was not the car for me. The other contender was a Buick LaCrosse. I felt that, si In October, I purchased a GMC Terrain, and soon found out that it was not the car for me. The other contender was a Buick LaCrosse. I felt that, since my huband and I are both handicapped to some degree, the Terrain would be the easiet car to get into and out of. However, never having driven an SUV, I soon found out that there were other features that would have made this a great purchase for us 10 years ago, when we were yoounger and traveled more, but not so great now. Upon a call from Tom to see how we liked our new vehicle, my husband stated that we didn't like it at all. It was not long after that, that Tom called us to tell us that the White Diamond LaCrosse was still available. Wanting us to be happy with our purchase, we were able to change cars, and to drive away with the car of my dreams. I never imagined that a salesman would go to such lengths for his customer. I can't thank him enough for his concerrn and kindness. I plan to purchase all further vehicles from him, and will recommend Marquardt and it's staff to all of my friends who are looking to purchase a new car. This is the highest compliment I can give--if I were a single woman looking to buy a car, I could deal with Tom with perfect confidence and trust. The old daying goes "Would you buy a used car from this man?". My answer would be "Yes, absolutely!!!!" More

I came in to Marquardt to look at the Acadias. The dealership is very family oriented. Everyone was very nice and accomodating. I worked with Cara and she was very pleasant to work with. I would def dealership is very family oriented. Everyone was very nice and accomodating. I worked with Cara and she was very pleasant to work with. I would definately reccomend this dealership. More

I had a great experience with Tom Ostrow. He was able to give me the perfect truck. I would recommend him for all your car and truck needs. give me the perfect truck. I would recommend him for all your car and truck needs. More

Miguel Sanchez is the best. He found us the car we wanted while other dealers only wanted to shove what was on their lot down our throats. I want what I want, period. Miguel did explain that the inventory of while other dealers only wanted to shove what was on their lot down our throats. I want what I want, period. Miguel did explain that the inventory of 2011 LaCrosse's in the color we wanted was practically nonexistant, BUT he would try. The truth and a good try beats a "No, take this" any day of the week. It took a week and a few close calls, but we did end up getting the car from a dealer almost 300 miles away. Thanks to Miguel, Dave the manager and Tim the Leasing manager. We love our LaCrosse and will recommend Marquardt to everyone. More