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Marquardt of Barrington Buick GMC

Barrington, IL

5.0
573 Reviews
Servicing all of your automotive needs since 1950, at Marquardt, everything revolves around you. We ask you to EXPECT: HONESTY, INTEGRITY & TRANSPARENCY when buying or servicing your vehicle with us. We truly value your business and we understand that you have numerous choices in the marketplace. Thank you for the opportunity to earn your business. Since 1950, Marquardt of Barrington has been serving customers' automotive needs throughout the Elgin land area. The late Larry Marquardt purchased the dealership and built the company's foundation upon the principles of honesty and integrity. Larry always looked at each transaction as the start to a long term business relationship. Far before Customer Satisfaction Indexes (CSI) became common vocabulary in the auto industry, Marquardt of Barrington embraced treating each and every customer exactly as we would like to be treated. Seventy years after our company began; we still strive to exceed our customers' expectations in everything that we do.
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1421 South Barrington Road

Barrington, IL

60010

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Showing 573 reviews

August 11, 2022

sold me a car 7/20, cosigned by my father b4 passing away. the Equinox has had consumption test now needs new motor. was charged for recalls and free oil changes. Mike H. bad attitude , anger issues in More

by pahlkefergusonstaci
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deanna Hattula
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Douglas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kreegier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hubbard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hubbard, Perez ?'s. Hattula overcharged lis. plate, Lino Villardita
Aug 14, 2022 -

Marquardt of Barrington Buick GMC responded

I did look into the concerns you had. I have discovered that you have neglected to have your oil and filter changed for over 16,000 miles and stating that we should add oil to it at any time. Your vehicle had 109903 miles as of 08/11/2022. As per our records the last oil and filter change was performed on 04/18/2022 with 93378 miles. You had stated that we are the only service center that has worked on your vehicle. Unfortunately, you chose to drive over 16,000 miles without an oil change. There was never any poor workmanship on our part, nor was there any dishonesty. Regretfully, your neglect of your vehicle has resulted in engine problems.

July 06, 2022

My wife has been buying her cars at Marquardt for the last 30 years. Won’t even shop anyplace else. Good people great service. More

by chuck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Kreegier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Marquardt of Barrington Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. Your loyalty to our store is very much appreciated.

July 05, 2022

I just took my truck for routine service, I was amazed by the professional attitude from every employee I encountered. This is where you should service your GMC truck. I highly recommend Marquardt of Barri More

by dcs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Milnovic
Jul 09, 2022 -

Marquardt of Barrington Buick GMC responded

Wow, we're glad you had such a wonderful experience with us!

June 30, 2022

I have worked at various new car dealerships in my career. This dealership is how they should be operated. More

by D910johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Kreegier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dial, Lino Villardita
Jul 06, 2022 -

Marquardt of Barrington Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Marquardt of Barrington!

June 27, 2022

Great Service department! !!! Everyone friendly and professional. Would recommend this dealership to everyone I know for a great experience. Thank You. More

by blkssdn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Kreegier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dial, Lino Villardita
Jul 06, 2022 -

Marquardt of Barrington Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Marquardt of Barrington and we hope to see you again soon!

June 22, 2022

It is such a wonderful experience dealing with professionals, that treat everyone with respect! I have a closer dealership which could use some lessons from Marquardt. Thanks for being there! More

by Dsherwin709
Recommend Dealer
Yes
Employees Worked With
Mike Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Marquardt of Barrington Buick GMC responded

Wow, it's experiences like yours that really keep us motivated!

June 09, 2022

Marquart has the best service department. Very professional, kind and welcoming. They make sure to answer any questions you may have. More

by carttart92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kreegier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dial, Lino Villardita
Jun 15, 2022 -

Marquardt of Barrington Buick GMC responded

Hello, thank you for your kind words and this wonderful review!

May 24, 2022

Everyone here was great. Blake, Dave, Ruben, and Patrick all took good care of me, and they turned a very long wait for my vehicle into a pleasant experience. They did a grea More

by EJohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Arenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kreegier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lino Villardita
May 28, 2022 -

Marquardt of Barrington Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience!

April 27, 2022

My purchase experience has been nothing short of amazing! It took GM far too long to build my new Yukon (not Marquardt’s fault) but once it arrived, everyone made sure I got it as soon as possible and made t More

by HappyYukonGuy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Arenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Marquardt of Barrington Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 22, 2022

Great place to buy a vehicle. No pressure. Friendly staff. That’s why I bought here and will continue to do so. Every car I ever bought I never wanted to buy from again Until now. More

by Chadcross03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Arenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Marquardt of Barrington Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We greatly appreciate your loyalty as well.

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