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Marquardt of Barrington Buick GMC

Barrington, IL

5.0
570 Reviews
Servicing all of your automotive needs since 1950, at Marquardt, everything revolves around you. We ask you to EXPECT: HONESTY, INTEGRITY & TRANSPARENCY when buying or servicing your vehicle with us. We truly value your business and we understand that you have numerous choices in the marketplace. Thank you for the opportunity to earn your business. Since 1950, Marquardt of Barrington has been serving customers' automotive needs throughout the Elgin land area. The late Larry Marquardt purchased the dealership and built the company's foundation upon the principles of honesty and integrity. Larry always looked at each transaction as the start to a long term business relationship. Far before Customer Satisfaction Indexes (CSI) became common vocabulary in the auto industry, Marquardt of Barrington embraced treating each and every customer exactly as we would like to be treated. Seventy years after our company began; we still strive to exceed our customers' expectations in everything that we do.
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1421 South Barrington Road

Barrington, IL

60010

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Showing 570 reviews

October 27, 2022

First time at Marquardt. Arrived at 7 a. m. Was greeted by Mike. Very pleasant and professional. He reviewed why I was there and invited to the waiting area while my car was More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Marquardt of Barrington Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience!

October 27, 2022

Went above and beyond to help me with my vehicle purchase. Amazing customer Service and very great to work with. More

by Omarramirez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dial
Oct 31, 2022 -

Marquardt of Barrington Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 27, 2022

Provided prompt and courteous service. GMC recall notice corrected. Fair pricing. Kept me informed about what repairs were needed and time line to complete More

by LW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Novi Cammarata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Arenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kreegier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giorgi, Mike Dial, Lino Villardita
Oct 31, 2022 -

Marquardt of Barrington Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Marquardt of Barrington and we hope to see you again soon!

October 15, 2022

Very professional staff who really care about the customer. I have been using them for the last 15 years. They are trust worthy and honest. More

by stresh97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Kreegier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dial, Lino Villardita
Oct 26, 2022 -

Marquardt of Barrington Buick GMC responded

Hi, thanks for your praise and kind comments about our team. We are grateful for your loyalty to our store.

Oct 26, 2022 -

Marquardt of Barrington Buick GMC responded

Hi, thanks for your praise and kind comments about our team. We are grateful for your loyalty to our store.

September 29, 2022

Deanna made the buying and selling process painless. Worked with her to purchase a new vehicle and trade in my old truck. Great experience, very professional, would recommend others to come here for a More

by LSlipetz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Hattula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Arenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Marquardt of Barrington Buick GMC responded

Thank you so much. We are blessed to have Deanna on our team. Thank you again for taking the time to let us know how we did. We hope you have a great day and congratulations on your new car!

September 09, 2022

I made an appointment for a test drive on a Thursday evening. I showed up for my appointment at 10:30 am sharp and was met at the door by Deanna Hattula. Deanna was very pleasant and professional and More

by Chuck9266
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Hattula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Marquardt of Barrington Buick GMC responded

Thank you again for taking the time to let us know how we did. We appreciate your input and will make sure Deanna gets a pat on the back. We strive to exceed our guests expectations and we are very happy to have served you.

August 17, 2022

If you're anyone who has a past history with getting financing help because of incarceration and addiction issues in the past; Ms.Lynch is not someone I would recommend to work with. After being transpa More

by THOPS76
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carey Lynch, Mike Giorgi
Aug 22, 2022 -

Marquardt of Barrington Buick GMC responded

We have looked through our records and there is no history of you ever being in our store. Furthermore I do not sell cars anymore as I retired 3 years ago. I handle customer service issues, There is no way for you to have ever dealt with me as I live out of state and am rarely in the store. I work remotely. And as for Mr. Gorgi he has nothing to do with subprime credit issues and defers to our F&I manager for any credit issues. We believe this is a false review. It's unfortunate that someone would go to this length to slander someone or our store. Please feel free to contact me directly should you feel the need to discuss this further or you feel this review was made in error.

August 11, 2022

sold me a car 7/20, cosigned by my father b4 passing away. the Equinox has had consumption test now needs new motor. was charged for recalls and free oil changes. Mike H. bad attitude , anger issues in More

by pahlkefergusonstaci
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deanna Hattula
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Douglas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kreegier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hubbard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hubbard, Perez ?'s. Hattula overcharged lis. plate, Lino Villardita
Aug 14, 2022 -

Marquardt of Barrington Buick GMC responded

I did look into the concerns you had. I have discovered that you have neglected to have your oil and filter changed for over 16,000 miles and stating that we should add oil to it at any time. Your vehicle had 109903 miles as of 08/11/2022. As per our records the last oil and filter change was performed on 04/18/2022 with 93378 miles. You had stated that we are the only service center that has worked on your vehicle. Unfortunately, you chose to drive over 16,000 miles without an oil change. There was never any poor workmanship on our part, nor was there any dishonesty. Regretfully, your neglect of your vehicle has resulted in engine problems.

July 06, 2022

My wife has been buying her cars at Marquardt for the last 30 years. Won’t even shop anyplace else. Good people great service. More

by chuck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Kreegier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Marquardt of Barrington Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. Your loyalty to our store is very much appreciated.

July 05, 2022

I just took my truck for routine service, I was amazed by the professional attitude from every employee I encountered. This is where you should service your GMC truck. I highly recommend Marquardt of Barri More

by dcs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Milnovic
Jul 09, 2022 -

Marquardt of Barrington Buick GMC responded

Wow, we're glad you had such a wonderful experience with us!

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