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Marlow Ford - Service Center

Luray, VA

4.8
127 Reviews
Call Service Center (888) 728-4619

127 Reviews of Marlow Ford - Service Center

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December 12, 2023

I needed my tire patched to make a 2. 5 hour trip back home. They promptly patched the tire and got me going again. Great service! More

by jnace73
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
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Dec 12, 2023 -

Marlow Ford responded

Here at Marlow Ford customer service is everything! We are glad we were able to get you back home safely!

December 09, 2023

Friendly and easy Friendly service and very accommodating. Kept me informed Friendly service and very accommodating. Kept me informed. Very professional interactions with the staff. More

by jbrooks_bc2004
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
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Dec 11, 2023 -

Marlow Ford responded

We are so glad we were able to provide friendly and easy service to you. At Marlow Ford we make it our mission to keep thins professional while also maintaining that level of friendliness!

December 07, 2023

They are awesome. Always nice and super fast. Great. Awesome quick. And very dependable. Fantastic More

by mwoodward716
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Dec 08, 2023 -

Marlow Ford responded

Wow, thank you for the fantastic feedback! We're thrilled to hear that you find our service awesome, nice, and super fast. Dependability is key for us, and we're pleased to know that you've had such positive experiences. If there's anything specific you love about our service or if you have any suggestions for improvement, we're all ears. Your satisfaction is our top priority, and we look forward to providing you with continued great service. Thanks again, and have a fantastic day!

December 07, 2023

They are always so nice and so polite. They get me in and out in a reasonable time and keep my old cars running great! I wouldn't go anywhere else!! More

by MARYANDRB
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
Report | Print
Dec 08, 2023 -

Marlow Ford responded

Thank you so much for your kind words! We're delighted to hear that you appreciate our team's politeness and efficiency. Keeping your older cars running smoothly is our priority, and we're grateful for your trust in us. If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. We value your loyalty, and we look forward to continuing to provide you with excellent service. Safe travels, and see you next time!

December 06, 2023

Darrell and the whole crew at Marlow was incredibly professional and accommodating to me. If we are ever back in luray for work that is the only place we will go. 10/10 experience from attitude to work More

by BRANDON_WILLIAMS
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Dec 08, 2023 -

Marlow Ford responded

Thank you for the fantastic feedback! We're thrilled to hear that Darrell and the entire crew at Marlow provided you with a professional and accommodating experience. Maintaining a positive attitude and delivering high-quality workmanship are key aspects of our commitment to customer satisfaction. We appreciate your trust and are honored that you consider Marlow the go-to place for your automotive needs. If there's anything specific you enjoyed about your experience or if you have any suggestions, please feel free to share. We look forward to serving you again in the future. Safe travels, and thank you for choosing Marlow!

December 01, 2023

Darrell was so friendly. He was very knowledgeable and polite.I'm going to bring him my special cupcakes next time. More

by JWPAINTER1@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Dec 04, 2023 -

Marlow Ford responded

Your kind words brightened our day at Marlow Ford! We're thrilled you had a friendly and knowledgeable experience with him. We can't wait for the special cupcakes – a sweet treat to match the sweetness of your feedback!

November 29, 2023

Great! Awesome service! Anthony and the whole service department were very nice! Easy to walk in and get taken care of, would definitely recommend 10/10! More

by VRIDGEW
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Cox
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Nov 30, 2023 -

Marlow Ford responded

Wow, thank you for the fantastic review! We're thrilled to hear that Anthony and our service team made your experience at Marlow Ford great. Your recommendation means the world to us, and we look forward to delivering top-notch service every time you walk through our doors.

November 23, 2023

Makar head multiple difficult problems. It took quite a while to get it 100%. I am well satisfied with Marlo Ford and the people they employ. They are good folks.DED More

by donalddovel
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Nov 27, 2023 -

Marlow Ford responded

Turning challenges into triumphs is what we do best at Marlow Ford, Donald. We're thrilled to hear you're well satisfied with our team and the effort they put into ensuring your experience is nothing short of excellent. Safe travels, and we look forward to serving you with the same dedication in the future!

November 22, 2023

They are always friendly, competent and knowledgeable. FORD should be appreciative of this dealership. First car I owned was a Ford Pinto, my Father always owned FORDs. It's the FORD people that's why. More

by clzeman
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Nov 27, 2023 -

Marlow Ford responded

Thank you for the stellar review! We're thrilled to be your go-to Ford dealership, and your loyalty truly speaks volumes. From the iconic Ford Pinto to the present day, our commitment to friendliness, competence, and knowledge remains unwavering. Your support fuels our passion, and we're proud to keep the Ford legacy alive. Here's to many more miles of smiles with Marlow Ford!

November 20, 2023

I came in with both brake lights out during a mini vacation. My lights were fixed in record time and relieved my stress of having to do it myself while wrangling my three year old in a place I am not More

by Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Marlow Ford responded

We're delighted to have turned your brake light hiccup into a stress-free pitstop during your mini vacation Miranda! Our team at Marlow Ford is always here to ensure smooth travels and a worry-free experience. Thanks a ton for cruising by, and we look forward to keeping your journey as seamless as possible in the future!

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