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Marlow Ford
Luray, VA
131 Reviews
Welcome to Marlow Ford, your preferred Ford dealership in Luray. Our team is committed to helping you find and maintain your next vehicle and offer you premium customer service. Our Ford dealer in Luray is fully stocked with the latest SUVs, pickup trucks and sedans that feature intuitive technology, high-performing engines and enhanced safety features. Discover the bold style of each one of our new, used and certified pre-owned vehicles when visiting Marlow Ford.
The team at our Ford dealership in Luray is fully committed to serving all of your automotive needs. We host a state-of-the-art service center and a parts department with genuine OEM parts. Find savings when meeting with our expert finance team, too, to help you save more at signing. When it comes to finding the perfect vehicle and maximizing its performance long-term, count on the team at Marlow Ford to be there with you on the journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 131 reviews
November 27, 2024
First time out the shop I run in to bolts not put in and other bolts not put in proper place, had to take my jeep back for them to put fuel rail bolts in that they never put in apparently bc I leaked about other bolts not put in proper place, had to take my jeep back for them to put fuel rail bolts in that they never put in apparently bc I leaked about half a tank of fuel out, wanted to take to specialist but manger insisted I brought it back so he could fix and take action with the employee that did wrong and so I let them come get it they in return give me a loaner for 2 days, I get it back the second time and once again bolts not put in at all, insisted on them to put bolts in they did but not the proper bolts at all, tech says “I didn’t think it would be that big of a problem” umm I’m sorry what yes I brought my vehicle in to be fixed not half a**ed and thing not be put back or put back properly, I just hope I don’t have any more problems out of their quick job and their short cuts just to get a vehicle out the door. Won’t talk about Darrel not Gett intouch with me when was told to about decisions on my jeep and including a battery in with it all when my battery only needed a charge vehicle was sitting meaning battery wasn’t being “recharged” by alt bcc vehicle wasn’t started regularly. More
by dwaynerennerjr
Verified Customer
November 23, 2024
Best dealer that I have been to , and best customer service.. Marlow in Luray will be my dealer from now on !! Thanks so much.. service.. Marlow in Luray will be my dealer from now on !! Thanks so much.. More
by sewcool2015
November 05, 2024
They were "Johnny on the spot" when we needed help! They were thorough in their assessment of our vehicle's malfunction and got us up and running in a timely fashion. They were thorough in their assessment of our vehicle's malfunction and got us up and running in a timely fashion. More
by Logos Nana
Employees Worked With
November 01, 2024
Everyone was very friendly and the work was done as scheduled. I was very satisfied. scheduled. I was very satisfied. More
by Susan
Employees Worked With
Other Employees :
No contact with this department
October 09, 2024
Marlow of Luray has the greatest service team. Their service leadership is seamless and incredible. The auto professionals and technicians are ultra qualified, no matter the age of the vehicle. Their service leadership is seamless and incredible. The auto professionals and technicians are ultra qualified, no matter the age of the vehicle. I recommend them highly for your prized antiques as wells as a showroom delivery. They service my 1980 F350 rollback, my 1970 fastback mustang, as well as my newer autos…. Top rated!!!! More
by James Holsinger, Jr.
September 22, 2024
Fast, courteous service. The staff was friendly and the mechanic was polite and professional. I will use this dealership again for the same service. The staff was friendly and the mechanic was polite and professional. I will use this dealership again for the same service. More
by Darlene
September 18, 2024
Great service department and dealership. Darrell is always on top of everything and a pleasure to work with. Darrell is always on top of everything and a pleasure to work with. More
by Walt
September 11, 2024
Another great experience with Marlow Ford's service team. I appreciated the professionalism, quality of work and great communication. I appreciated the professionalism, quality of work and great communication. More
by dhgoebel
August 27, 2024
Love Marlow Ford Luray! !! JW does everything to get you a car. Great place!! Number 1. !! JW does everything to get you a car. Great place!! Number 1. More
by Jhawkins0718
August 15, 2024
They did my recall work, I made an appointment for 10 am and it was finished by noon. and it was finished by noon. More
by Karen
