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Marlow Ford

Luray, VA

Overview
Employees
Reviews
Vehicles
4.8
143 Reviews
Welcome to Marlow Ford, your preferred Ford dealership in Luray. Our team is committed to helping you find and maintain your next vehicle and offer you premium customer service. Our Ford dealer in Luray is fully stocked with the latest SUVs, pickup trucks and sedans that feature intuitive technology, high-performing engines and enhanced safety features. Discover the bold style of each one of our new, used and certified pre-owned vehicles when visiting Marlow Ford. The team at our Ford dealership in Luray is fully committed to serving all of your automotive needs. We host a state-of-the-art service center and a parts department with genuine OEM parts. Find savings when meeting with our expert finance team, too, to help you save more at signing. When it comes to finding the perfect vehicle and maximizing its performance long-term, count on the team at Marlow Ford to be there with you on the journey.
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1021 US-211 West

Luray, VA

22835

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Showing 143 reviews

March 22, 2025

Was a pleasure doing business with this dealership. Everyone made the deal go smoothly and painless More

by Robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Lineweaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
JW Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Marlow Ford responded

Thank you so much, Robin, for sharing your experience! We’re thrilled to hear that your visit to the dealership was smooth and painless — that’s exactly the kind of experience we strive to provide. Our team is dedicated to making every step of the process easy and stress-free, and we're so glad we could deliver that for you. We truly appreciate you choosing us and hope to see you again in the future. Thank you again for your kind words — it means the world to us!

March 13, 2025

This dealership is fantastic! The service department is top-notch, and we absolutely love our new Maverick. More

by murphykathleenlloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2025 -

Marlow Ford responded

Thank you so much for the glowing review, Kathleen! We’re thrilled to hear that you love your new Maverick — what an exciting purchase! It’s fantastic to know that our service department left such a positive impression as well. We’re committed to exceeding expectations and providing a smooth, enjoyable experience from start to finish. Thank you for choosing us and for sharing your experience. If you need anything down the road, we’re always here for you. Enjoy your Maverick, and thank you again!

March 06, 2025

Sorry for the late review! Im very pleased with the service I received! I plan to continue to use Marlow Ford for my vehicle needs. More

by kristina3435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Marlow Ford responded

Thank you so much, Kristina, for sharing your experience with us! We’re thrilled to hear that you’re pleased with the service you received at Marlow Ford. It’s never too late to leave a great review—we truly appreciate you taking the time! Building long-term relationships with our customers and exceeding expectations is what we strive for, and we're so happy to hear you plan to continue trusting us with your vehicle needs. If there’s ever anything we can do for you, don’t hesitate to reach out. Thank you again for your support—we look forward to seeing you next time!

March 04, 2025

They are HONEST and nice! ! The first honest dealership I have dealt with. They told me things that I didn’t need to have done for service instead of making things up! Honest More

by MAINEJvk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Marlow Ford responded

Thank you so much for sharing your experience! We’re absolutely thrilled to hear that you found our team to be honest and straightforward—integrity is one of our core values, and it means the world to us that it stood out to you. It’s not every day you hear about a dealership advising customers on what doesn’t need to be done, and we’re so glad you appreciated that transparency. Knowing you feel it was worth the drive makes it even more rewarding. Thank you again for your kind words—we’d love to have you back anytime for anything you need!

February 07, 2025

The parts and service department is ok but the sales department is a different story.When they made Skip Shank quit they lost a wonderful salesman and this was over very poor management.I would not reco More

by genaanderson15
Recommend Dealer
No
Employees Worked With
Skip shank
Report | Print
Feb 07, 2025 -

Marlow Ford responded

Hi Gena, thank you for sharing your thoughts. We’re sorry to hear about your experience with our sales department, and we truly appreciate your feedback. Skip Shank was indeed a valued member of our team, and we understand your sentiments. We’re continually working to improve the experience for all of our customers, and we’d love to make it right. If there’s anything specific you’d like to discuss, please don’t hesitate to reach out. We value your opinion and hope to have the opportunity to serve you better in the future.

February 06, 2025

This service department is very friendly and are prompt with getting your vehicle back to you. I will be using this deal in the future. More

by No screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Marlow Ford responded

Thank you so much for your positive review! We're thrilled to hear that you had a great experience with our service department. Our team works hard to provide fast, friendly, and efficient service, and it's wonderful to know that it made a difference for you. We look forward to serving you again in the future!

February 02, 2025

My vehicle has never driven better! ! Darrell worked very closely with me on the repairs and kept me well informed on added repairs that needed to be done. More

by wmwbway
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
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Feb 02, 2025 -

wmwbway responded

They have a great team. Fast, efficient, and friendly. They have my business, hands down.

January 23, 2025

5 Everyone at the dealership was very nice and helpful. It is a friendly environment. More

by kkstroop
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Jan 27, 2025 -

Marlow Ford responded

Thank you so much for your kind words and 5-star review! We’re thrilled to hear that our team created a welcoming and friendly environment for you. Providing helpful and courteous service is always our goal, and we’re so glad you had a great experience. We look forward to seeing you again in the future!

January 23, 2025

Marlow Ford has always provided good service to my vehicles. They are all very friendly and easy to work with. More

by kkstroop
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Marlow Ford responded

Thank you for your continued trust and for sharing your experience! We're delighted to know that our team at Marlow Ford has consistently provided good service for your vehicles. We pride ourselves on being friendly, easy to work with, and dedicated to meeting your needs. We appreciate your loyalty and look forward to serving you again in the future!

January 15, 2025

They are usually very quick about taking care of the maintenance needed on my f250. They also were readily available to inspect my new utility trailer. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Marlow Ford responded

Thank you for your great feedback! We're thrilled to hear that we were able to quickly take care of the maintenance for your F250 and assist with inspecting your new utility trailer. We pride ourselves on providing efficient service, and it's great to know we've met your expectations. We appreciate your trust in us, and we look forward to continuing to serve you and your vehicle needs!

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