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Marlboro Nissan

Marlboro, MA

4.2
1,213 Reviews
Thank you for choosing Marlboro Nissan! Your choice MA Nissan Dealership! We are consistently in the top 100 for Nissan New Car volume dealers in the country, and in the top 25 in the country for Certified Pre-Owned. At Marlboro Nissan, we care about our reputation, our customers, and we strive for exceptional customer satisfaction. We are a family owned dealership and have been in business in Marlboro since 1996. Our sales department is open 7 days a week and have a full Body Shop located onsite! We are located on Route 20 East in Marlboro MA, just 15 minutes off RTE 128, I-495 and I-290.
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740 Boston Post Rd E

Marlboro, MA

01752

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Showing 1,213 reviews

January 29, 2009

All the people that I have mentioned were curtious, professional and pleasureable to my wife and I. There was no presure to speak of and I ended up getting a great deal. These people listen. I had prev More

by piercerjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCall, Josh Keevan, Dan Hedin, James Wood and Todd Weinberg.
January 29, 2009

Great service and easy to deal with! We test drove a Nissan Rogue and a few weeks later came back to buy it. They dd not have the color we wanted so they found it for us! The Sales guy Mark was great More

by campanaclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stoller
January 29, 2009

I was very impressed with the dealership and my salesman, Mark Stoller. He really listend to what I needed and answered all my questions. Mark never tried to "sell me". He gave me all the information I need More

by ameritrust1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stoller
January 29, 2009

We love Marlboro Nissan! We bought a Nissan Rogue, and loved the experience. Everything including the financing and negoitation was easy and painless. We will def. buy from them again! Mark was very kn More

by pattie052062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stoller
January 29, 2009

Mark is the only sales rep I would deal with at Marlboro Nissan. The Manager Danny Hedin was as always top notch in assisting Mark and I. I have bought 5 car's from Mark and have recommended his services t More

by Vitt52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stoller
January 29, 2009

Mark took the time to lisen to my needs. He was professional from start to finish and made my wife and I feel like part of his family. In the end Mark and Marlboro nissan met my needs and then some More

by deano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stoller
January 26, 2009

great work he came out with the best price, and I did great work he came out with the best price, and I did shop around. the day of the pick up he was there sick as a dog. so far the dealership has More

by vellucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
todd
January 21, 2009

Everyone was wonderful, friendly, and made everything so easy. I am very satisfied, would recommend everyone to go there. I am actually going to send a letter to let you know how much we appreciate everythi More

by jodieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stukonis, Peter in Finance
January 18, 2009

Positives....saleperson I dealt with was very nice and gave me a decent deal on a 2008 Rogue. Service people tried hard to please even thought they were dealing with an inferior product. Negatives....w More

by GIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg
Feb 16, 2009 -

Marlboro Nissan responded

Dear Mr. or Ms., Thank you for giving Marlboro Nissan the opportunity to earn your business. I sincerely apologize for any inconveniences you may have experienced. If you could please share with me the specifics of your case so we can better improve I would greatly appreciate it. A few things you should be aware of. We are a Nissan reseller. This means that we do not provide nor do we approve the tires provided on these vehicles. The tires are already on the vehicles when they arrive here and are selected by Nissan corporate. There are generally 4 manufactures that Nissan uses. They use 4 brands so they can keep up with the demand of the vehicle's being built and shipped. Nissan does not make tires and therefore does not warranty them, however, the tire manufacturer DOES warranty the tires! If this is in fact, a build defect, I would be more than happy to assist you in redeeming anything covered under the manufacturer's warranty! As far as a road hazard goes, surely you can understand that we cannot warranty your tire due to running over a pot-hole or a curb or any other number of things outside our control that would considered a road hazard. Just like if you were to crash into another car, the manufacturers warranty does not cover the accident. Thats what car insurance is for. Similarly, we offer a kind of insurance for road hazards on our tires if you choose and just like car insurance, it costs extra! It sounds like the issue is with Nissan more so than our actual dealership. Since you have stated that everyone has been nice and tried to help. I guess if thats the case I would wonder why you would not recommend someone to buy a car here. Surely you understand that even the best company has a lousy vehicle now and then. That being said, we are on YOUR side! If your vehicle is truly a lemon, we want to help! We will be your advocate with Nissan! We will fight for you on your behalf. I would appreciate a chance to speak with you at your convenience! We may still be able to help! I have to say it sounds like something may be out of sorts here because most of the feed back I've received about the Rogue is how amazing it is in the snow. I'm sure we can figure something out. I look forward to speaking with you personally! Sincerely, Timothy P Martell Director of eCommerce Marlboro Nissan Woburn Jaguar tim@marlboronissan.com (888) 251-3813

January 13, 2009

Greg, my salesperson was very informative and easy to deal with. He was able to give me a very good idea about the deal I was looking for on the 2008 Sentra and what I could expect to receive for my trad More

by fotoboy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tiede
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