Marlboro Nissan

Great Service on short notice I called the Marlboro Nissan Service Dept. this morning and thought I had a major problem with my 2011 Nissan Versa. Morgana told me to bring it in r I called the Marlboro Nissan Service Dept. this morning and thought I had a major problem with my 2011 Nissan Versa. Morgana told me to bring it in right away. She was very patient and thoughtful and took all my information as to exactly what happened. With her information the Technician was able to promptly diagnose my problem, and three hours later my car was running like it was brand new. I never hesitate to bring my car to Marlboro Nissan for all my maintenance needs. More

Great people We love Brian, have bought our last 3 cars from him. Wouldn’t trust anyone else at this point! Love my new Altima so far! We love Brian, have bought our last 3 cars from him. Wouldn’t trust anyone else at this point! Love my new Altima so far! More

Dissatisfied I called to make an appointment and spoke with the service department. When giving them my information my VIN was not in the system. I was given a pho I called to make an appointment and spoke with the service department. When giving them my information my VIN was not in the system. I was given a phone number to call Nissan headquarters. They sent me a form to fill out through my email I returned my information to register my VIN. No one ever told me to make sure it had gone through the system. On the morning Of my appointment I was told my Vin number was not in the system. I was also told it would take 24 hours before it would appear in their system. I try to explain I had Made arrangements with my work that I would be coming in late or I needed the day off depending on what they said when I dropped my car offwork. The service person didn't seem to care at all About how inconvenient this was for me. He asked me if I wanted to leave my car or take it home. I left my car because my Daughter waited for me. She neededI to go to work. I was not able to get my car back to the dealership the next day. I personally called Nissan headquarters When I got home. When I called I asked to speak to the same person I spoke to the 1st time. I was told they could not put me through to her line I had to go through the whole situation again. They explain to me it would take 24 hours for my Vin number to go through the system I explained how disappointed I was and now i had taken the day off from work. They Suggested to put in a formal complaint. Miraculously within 2 hours I got a phone call from the dealership Somehow they were able to look at my car. They could not explain to me how they got to look at my car without my VIN Without it being in the system.I am still very confused how all this happened and why it couldn't have happened when I was at the dealership??? I could have waited for them to look at my car and gone to work from there! More

Friendly and fast great customer service from the beginning to the end. Also, I was gladly surprised of how quick my car got serviced....overall very good experience great customer service from the beginning to the end. Also, I was gladly surprised of how quick my car got serviced....overall very good experience More

Always a great experience I have always had a good experience at this dealership. It is also the second experience I have had with Brian. Great group of people at this dealersh I have always had a good experience at this dealership. It is also the second experience I have had with Brian. Great group of people at this dealership. More

Greatest service dept in the area! I drive from Natick to get my Juke serviced here in Marlborough. I have been to two other Nissan dealers in MetroWest and they don’t come close to g I drive from Natick to get my Juke serviced here in Marlborough. I have been to two other Nissan dealers in MetroWest and they don’t come close to getting all the work done as fast and timely as Marlborough Nissan. AAA Service. More

Great! Wonderful service, in and out in approximately one hour or less, was met by Paul Mullen and assured it was going to be a long wait, went over the deta Wonderful service, in and out in approximately one hour or less, was met by Paul Mullen and assured it was going to be a long wait, went over the details of my visit and that was it! More

Lease a rouge Jade a great experience in leasing a Rouge for my wife. Sales staff was very informative and most important no pushy. We worked with Brian Berset who Jade a great experience in leasing a Rouge for my wife. Sales staff was very informative and most important no pushy. We worked with Brian Berset who made purchase very easy. More

Lenny was very polite and friendly when we bought our Nissan Lenny was very nice and polite and friendly. Did everything we asked. Took the car for a ride and he was polite enough to show us how everything works Lenny was very nice and polite and friendly. Did everything we asked. Took the car for a ride and he was polite enough to show us how everything works on the car. Excellent service from Lenny and Rob. This is our 3rd Nissan we have bought there. Love my Nissans......:) More

2nd fAmily Working with Brian, buying and or leasing our total of four cars by now, has been the best experience! Coming to this dealership is like coming home Working with Brian, buying and or leasing our total of four cars by now, has been the best experience! Coming to this dealership is like coming home and seeing the same for Milear faces and knowing that they will treat you like your family. Brian always keeps his word and offer us the best deals To me and my family. More