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Marlboro Nissan

Marlboro, MA

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1,212 Reviews
Thank you for choosing Marlboro Nissan! Your choice MA Nissan Dealership! We are consistently in the top 100 for Nissan New Car volume dealers in the country, and in the top 25 in the country for Certified Pre-Owned. At Marlboro Nissan, we care about our reputation, our customers, and we strive for exceptional customer satisfaction. We are a family owned dealership and have been in business in Marlboro since 1996. Our sales department is open 7 days a week and have a full Body Shop located onsite! We are located on Route 20 East in Marlboro MA, just 15 minutes off RTE 128, I-495 and I-290.
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740 Boston Post Rd E

Marlboro, MA

01752

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Showing 1,212 reviews

August 29, 2024

BAD experience at Marlboro Nissan getting my car "fixed" Aug 5 I took it in as the brake pads I could tell though no noises etc needed to be looked at or changed so at 9 am I took it in . Got a call at 12 s More

by Moganmichele2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
Sep 20, 2024 -

Marlboro Nissan responded

Michele,this is Joshua Keevan (GSM @ Marlboro Nissan). I am sorry to read about your experience here and would like to speak to you about it so we can get this issue resolved for you. I have been here since April of 2000 and I value your satisfaction. Please call me on my direct line to discuss at 774-556-2715.

April 25, 2024

Yo, so I had a Nissan Rogue for 3 years, then I swapped the lease for a Nissan Titan. I kept the lease for 3 years and decided to buy the truck, worst decision ever! The car started acting up after 40k mil More

by Vieira.0710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim McCall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stoller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Mullen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Berset
1.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Messier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Santoro
August 01, 2023

My wife and I identified a specific vehicle from Marlboro Nissan that we were interested in and contacted Brian Berset based on a number of positive reviews he had received online. We met the next day and he More

by paulhagerty21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berset
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

Let me tell you all the tale of Marlboro Nissan and how truly horrible they are from a customer experience perspective. Daughter needed a new car and since I was a part of this "amazing" networking group More

by sdelivery68
Recommend Dealer
No
Employees Worked With
Dan Hedin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Batta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stoller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Keevan
March 03, 2022

The WORST car buying experience imaginable. .. I'm not much for writing 0-star reviews, but I don't want anyone else to experience the nightmare I've been forced to endure with Marlboro Nissan. More

by Shenm321
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Mullen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Maloney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Santoro
February 21, 2020

Best car dealer I have ever worked with We just leased our fourth car from Marlborough Nissan. Always a friendly, honest, low-pressure environment. They were able to obtain a specific car I More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Santoro
Feb 25, 2020 -

Marlboro Nissan responded

Sue, thank you for being loyal to Marlboro Nissan! We are happy that we are able to provide you with an easy car buying experience!

January 31, 2020

Seriously Santoro. The contract was for $450.00 good thing I read the privacy policy. Maybe I can take a ride out thereally to dicuss More

by Duped1
Recommend Dealer
No
Employees Worked With
Santoro
Feb 03, 2020 -

Marlboro Nissan responded

We would like to get to the bottom of what went wrong. Please email us at customercare@marlboronissan.com or call Peter Santoro directly at (508) 573-5374 to discuss.

December 12, 2019

Had a few issues with my new Murano. But. Bryan went above and beyond to make sure everything was taken care of..... great service advisor great customer service Attention to detail is also very good More

by Radu D
Recommend Dealer
Yes
Employees Worked With
Bryan Henriquez
September 20, 2019

Great Brian had the answers to my questions. He knew all about the car. I was very pleased at how easy he made my purchase. Would go back to them again. More

by Dianne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Levesque
Sep 25, 2019 -

Marlboro Nissan responded

Dianne, thank you for your kind review on DealerRater! We are happy to pass along your comments to the team here at Marlboro Nissan!

September 09, 2019

Fast. Easy. Good deal I came in on a Sunday and was in and out with the car I wanted after a test drive very quickly. The sales staff were amazing and the finance manager w More

by Mollycabe12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Santoro
Sep 10, 2019 -

Marlboro Nissan responded

We are very happy we could provide you with a positive experience! Enjoy the Ride!

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