251 Reviews of Markley Motors - Service Center
Customer Service Extraordinaire!!! Kevin Townsend has been my service advisor the past two times I've come in for maintenance on my 2016 CRV - and he will now be my ONLY service advisor Kevin Townsend has been my service advisor the past two times I've come in for maintenance on my 2016 CRV - and he will now be my ONLY service advisor! Not only is Kevin very knowledgeable and thorough regarding my car's care, he is so friendly! I greatly appreciate his outstanding customer service, and will recommend him to my friend who also has a CRV! Thanks Kevin! More
Service with a smile on a snowy day. Last Friday my tire had a screw in it. The service staff showed it to me, the parts staff had a new one, and talked to my husband over the phone. Th Last Friday my tire had a screw in it. The service staff showed it to me, the parts staff had a new one, and talked to my husband over the phone. The service staff waited for my husband to come in and showed him. All the people that helped us were friendly and knowledgeable. Thank you! More
Staff are 100% customer oriented! I have been a Markley customer for just over a year. In all of my car buying/service days with many different makes of cars, I have never enjoyed the I have been a Markley customer for just over a year. In all of my car buying/service days with many different makes of cars, I have never enjoyed the customer service that I have found at Markley Motors. I look forward to doing business with them for years to come. Having dealt with three other dealerships and three individual auto repair shops in Fort Collins, Markley is the best! More
3rd new vehicle We are on our third Markley Honda, serviced exclusively at the Markley center with absolutely no issues. Quality and promptness are hallmarks, which We are on our third Markley Honda, serviced exclusively at the Markley center with absolutely no issues. Quality and promptness are hallmarks, which we can depend upon. More
Awesome service Every time I visit Markley Honda to have my vehicle serviced it's always such a great experience. The customer service and quality of work they provid Every time I visit Markley Honda to have my vehicle serviced it's always such a great experience. The customer service and quality of work they provide is hard to find these days. They are prompt and informative. I had the pleasure of working with Matthew in the service department and he's absolutely amazing. Thanks!!! More
Scheduled Maintenance 2015 CR-V Markley Motors is honest, friendly and efficient. Nicholas was my service adviser and Matt performed the work. I will always bring my vehicle here for Markley Motors is honest, friendly and efficient. Nicholas was my service adviser and Matt performed the work. I will always bring my vehicle here for service, and will only purchase a vehicle from Markley. More
Super helpful and friendly staff Friendly service, thorough. (Matt and another guy that checked me in) Good communication and text reminders. Answered my questions, Polite loved pi Friendly service, thorough. (Matt and another guy that checked me in) Good communication and text reminders. Answered my questions, Polite loved picking my car up and it was so clean! More
Well done! I needed some scheduled maintenance done on my 2017 CRV, but found that the cost was radically different between the various dealerships within 40 mil I needed some scheduled maintenance done on my 2017 CRV, but found that the cost was radically different between the various dealerships within 40 miles of us. So finally I determined that Markley Honda was the most economical, and clearest upfront about the costs for each aspect of the service. I went with a bit of fear and trembling, not knowing if this would be a good or bad experience. Well, I was super impressed. Matt looked after me from start to finish and made sure that everything was exactly as stated. They also completed the work much faster than I had originally been told. All in all, my wife and I were very pleased and will definitely be returning. More
Pit Stop The service area was quick and friendly to receive us with our free Pit Stop request. Everything about the service was efficient and conscientious. Th The service area was quick and friendly to receive us with our free Pit Stop request. Everything about the service was efficient and conscientious. Thanks. More
Excellent customer service, goes above and beyond We dealt with Chris the service representative for a needed repair in January 2019. Friendly professional service. He educated us on what was needed t We dealt with Chris the service representative for a needed repair in January 2019. Friendly professional service. He educated us on what was needed to replace a part for our Honda Odyseey van—power steering pump and belt (after 134,000 miles). We have purchased many Odysseys from Markleys over the last 20 years. We feel that our loyalty to them as customers has been rewarded by fairly priced, timely, and friendly service. We tend to drive our vehicles to a higher mileage of 200,000 miles or so and Markleys has helped us keep them going. Chris Wahle in particular has been extremely helpful in taking care of us. I would like to share a specific example. . We have an elderly friend who needed some extra help and Chris and Markleys upper management helped her in a way that went above and beyond a typical dealership. They proved in that moment that they care about their customers as people and community members. In short, they have a heart. They have earned our continued loyalty. More