Markley Motors - Service Center

Mike, the service employee was very friendly and courteous. Wait time was not real long. I was given a good explanation of an issue (marginal wheel alignment) that will need to be addressed in the f courteous. Wait time was not real long. I was given a good explanation of an issue (marginal wheel alignment) that will need to be addressed in the future but there was no pressure to have it done at this time. Recommendation was to have it taken care of on my next visit). As always I feel I got good value for my money at a trusted service facility. More

Brought in my Lucerne for service and ended up driving out with a new Encore. The car sold us and we love it. The people named above were incredible in making that happen. Oh, I forgot to mention that the out with a new Encore. The car sold us and we love it. The people named above were incredible in making that happen. Oh, I forgot to mention that the fellow in the Service Department, Blake Townsend was really good at his job too. Where do you find so many really good employees. They represent Markley Motors well. Thank you again. More

Love Markley Motors-Honda. I trust them to be honest and fair. I do have my favorites that go the extra mile: Cody, Jody and Tom. We have 3 automobiles, at one point 4, that are serviced at Markley. We ha fair. I do have my favorites that go the extra mile: Cody, Jody and Tom. We have 3 automobiles, at one point 4, that are serviced at Markley. We have been coming for years. More

The scheduled service on my car was performed quickly and reliably. I was contacted promptly when a problem was identified, and the problems were fixed to my satisfaction. reliably. I was contacted promptly when a problem was identified, and the problems were fixed to my satisfaction. More

Brought in new Buick for license plate installation, was treated very well and the service was great, service person very helpful, no complaints at all, very satisfied. treated very well and the service was great, service person very helpful, no complaints at all, very satisfied. More

I dropped off the car early bird. The return call was very prompt. The issues with the car were presented and i gave special instructions as to what i wanted done. The work was finished as i had asked an very prompt. The issues with the car were presented and i gave special instructions as to what i wanted done. The work was finished as i had asked and the car was ready when i arrived to pick up. Overall a good experience. More

Markley Friends, I set an appointment for my wife's Markley Friends, I set an appointment for my wife's new CR-V for service to check gas mileage and one other issue. I thought it would take 3 hours b Markley Friends, I set an appointment for my wife's new CR-V for service to check gas mileage and one other issue. I thought it would take 3 hours but I was gone in 1.5 hours. The waiting area is marvelous and the cookies were excellent as was the fresh coffee. Then we were having issues with the Blue Tooth system in the car and I saw Rob. He is one of your best employees and certainly he is our friend. Rob spent well over an hour with me trying to figure out the issue and we both determined that the new Honda system about making a verbal call is more complicated than it needs to be. As a matter of fact our old CR-V (2010) had a far superior system for placing calls. Maybe the Honda engineers tried too hard to improve a system that was already perfect. Although we are still having issues, Rob used his expertise to help and I really appreciated that. We will be back for service when it is needed and hopefully to get another car one day. Thank you. Bill More

Clean service area...efficient check-in....fast service....did not take long. Thorough explanation of car inspection...battery, tires, fluid levels, brakes, etc. Service writer was excellent. service....did not take long. Thorough explanation of car inspection...battery, tires, fluid levels, brakes, etc. Service writer was excellent. More

We brought our 2012 CR-V in for its 5,000 service. I am very satisfied with yesterday's experience. Wasn't sure if interior vacuuming is part of the car wash or not. That was not done, but I'm fine with very satisfied with yesterday's experience. Wasn't sure if interior vacuuming is part of the car wash or not. That was not done, but I'm fine with that. Thanks again. More

Service department takes entirely too long to do an oil change, entirely too expensive for oil change (by about $15.00) plus the inspection they claim to do seems phony. Fluids weren't topped off as stated change, entirely too expensive for oil change (by about $15.00) plus the inspection they claim to do seems phony. Fluids weren't topped off as stated. Estimate for repairs were outrageous! $ 200.00 cheaper through other repair shop with guarantee. More