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Markley Motors
Fort Collins, CO
500 Reviews
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500 Reviews of Markley Motors
December 18, 2024
Worse Customer Service, EVER. I was told Friday My car would be done Saturday, they wanted to change the oil and give me some new tires. Saturday, i was told my car would be do I was told Friday My car would be done Saturday, they wanted to change the oil and give me some new tires. Saturday, i was told my car would be done Monday, and they would throw in new tires for the inconvenience. Trying to reward me with something already promised. Monday i was told my car hadn't been fixed yet, i wasn;t even aware there was an issue that needed fixed. Tuesday my car was ready. Never got a walk through or an offer to show me how the car works. But I was told, NO SPECIAL FAVORS, but you can have free car washes, we do that for all our customers. The first thing i did when i left the lot was take off ALL MARKLEY HONDA license plate frames and stickers off and tossed them. Quote from his text" i dont' have to be mean, i didnt promise you nothing " and " i wont do you any favors ". THe Topper The interior of the car was DIRTY and smelled like an old sock when i received it from the dealer. My text from my car SALES person " THEY must have missed it ". You think that the guy would have checked the car.... 1000 % crummy service. Insensitive, inconsiderate and RUDE. More
by Markley NO MORE
Employees Worked With
Tom Medina
December 07, 2024
No pressure, Staight shooter, Knows his product. Had truck ready and waiting for me at scheduled time. i’ll buy another from him when i’m ready. Had truck ready and waiting for me at scheduled time. i’ll buy another from him when i’m ready. More
by bjohnson51
Employees Worked With
Michael Shelleman
November 26, 2024
My family has used Markley Motors as our dealership for the last 12 years. The service and knowledge is unparalleled. Michael was so helpful in finding the car that was everything we wanted, down to the la the last 12 years. The service and knowledge is unparalleled. Michael was so helpful in finding the car that was everything we wanted, down to the last detail. More
by lrs010799
Employees Worked With
Jesse Klein, Michael Shelleman
November 08, 2024
Luke Beitel and the Markley team provided an exceptional new car purchase experience. Luke was prompt, communicative, and understanding throughout the entire process; ensuring that I got the vehicle and dea new car purchase experience. Luke was prompt, communicative, and understanding throughout the entire process; ensuring that I got the vehicle and deal that made sense for me. Upon visiting the dealership I was impressed with how professional and tidy their facility was, and how friendly all of the staff were that I interacted with. The buying process was transparent and expedient; Luke did a great job making sure all details of the deal were clear before my appointment and showed genuine value for my time. I can genuinely say that I look forward to working with this team over the coming years as I enjoy my new Honda vehicle. More
by Jared Hanson
Employees Worked With
Luke Beitel
November 07, 2024
Michael was awesome, patient and friendly. He helped me with the car settings in my 2024 Buick Encore GX. This is my second vehicle purchased through Markley Motors. He helped me with the car settings in my 2024 Buick Encore GX. This is my second vehicle purchased through Markley Motors. More
by sue_and_stumpy
Employees Worked With
Michael Shelleman
October 31, 2024
Michael did a great job and was very knowledgeable of the truck and its features. He even took the time to walk us through the computer setup and made sure we knew how everything worked before we drove away truck and its features. He even took the time to walk us through the computer setup and made sure we knew how everything worked before we drove away. But the overall buying experience was the typical dealer run around for me, with a first offer by the sales manager that was not even close nor worth countering. But Michael persisted and we did eventually get to a reasonable deal on the third visit that was more consistent with what other dealers were offering. More
by Sierra buyer
Employees Worked With
Michael Shelleman, Dylan Pellegrino
September 02, 2024
I first met Patty when I saw a Honda pilot online that I was interested in at Markley Motors. My son, my two grandkids, and I decided to stop in for a test drive when we were in Fort Collins. Patty was very was interested in at Markley Motors. My son, my two grandkids, and I decided to stop in for a test drive when we were in Fort Collins. Patty was very accommodating with the kids and gave us a ride around in a golf cart which they loved. We didn’t buy that car that day, but Patty continued to search for exactly the car I wanted for a few weeks and eventually one came in. Pat kept me posted via text throughout the search since I lived 400 miles away. When “Violet the Pilot” was decided upon, I sent in a deposit and Patty continued to keep me posted on its progress as Violet went through servicing…..even on her day off. The day I was supposed to go buy the car, our babysitter didn’t show up so, I took my grandson with me, and Patty didn’t bat an eye, saying she is also a grandmother and often babysits her grandkids. She helped us through the whole process, took pictures of my grandson and me and even gave us a tutorial on all the features of the car. She followed up with an email to make sure everything was satisfactory a few days later. Party did a great job for me. I highly recommend her to anyone who wants a low pressure sales person to help with purchasing a car. More
by Happy Pilot Owner
Employees Worked With
Patty Nelson, Dylan Pellegrino
