Markley Motors | Page 41

Rosco gave me a complete and fair assessment of front bumper damage and got me scheduled in quickly and efficiently. His service and professionalism were outstanding and the work done quickly and correc bumper damage and got me scheduled in quickly and efficiently. His service and professionalism were outstanding and the work done quickly and correctly and at a fair price. High grades overall. More

I had an undiagnosed problem that they couldn't seem to solve without trying things that cost me, even when it wasn't correct. After contacting Terry Brunk, he took over, made sure the problem was diag to solve without trying things that cost me, even when it wasn't correct. After contacting Terry Brunk, he took over, made sure the problem was diagnosed correctly, got me a loaner car and made sure the problem was dealt with. He even made sure they used the extended warranty to cover the cost of the repair. Thank you Terry! Thank you Markley! More

Went above my expectations! Thanks. It was really busy and they realized that and comped me for my unusual wait time. Once my car was finished I was called quickly. and they realized that and comped me for my unusual wait time. Once my car was finished I was called quickly. More

Been coming to Markley for 15 years now, and the service is always great. 1996 Accord has 250,000+ miles and is still going strong! is always great. 1996 Accord has 250,000+ miles and is still going strong! More

Excellent customer service, very professional, quality workmanship, kept me informed of the status of the repair. Went above and beyond my high expectations. I was very impressed with the small details; t workmanship, kept me informed of the status of the repair. Went above and beyond my high expectations. I was very impressed with the small details; thank you for an excellent job. More

Well we drove around parking lot looking at what was available and the prices. We then knew that the Accord would not be in our price range. Had heard a lot about the Civics and had decided that would b available and the prices. We then knew that the Accord would not be in our price range. Had heard a lot about the Civics and had decided that would be the one we were interested in. John Paul was just coming across parking lot when we walked up to front door of dealership. He introduced himself and ask how he could help. We told him our story. He was very professional, helpful and polite and put us right at ease at least as much as he could. Rick was also very polite and patient with us in the paperwork process. When all was said and done, John Paul showed us the ropes as far as technical/electrical of how vehicle worked. It all went very well and very smoothly. More

professionaolism, courtesy, friendliness, generally prompt service ... Philip Altenhofen is my sales person and this is 2nd vehicle I've leased from him. He always offers future help should I have que prompt service ... Philip Altenhofen is my sales person and this is 2nd vehicle I've leased from him. He always offers future help should I have questions or concerns or if I need something done. The bottled waters are good too. More

Kenny Yates was the best vehicle salesman I have ever dealt with (new or used). He used no pressure in the sale, and in fact allowed us to "buy" the vehicle rather than trying to cram a car down our thr dealt with (new or used). He used no pressure in the sale, and in fact allowed us to "buy" the vehicle rather than trying to cram a car down our throats. I am 71 years old and I have purchased a lot of vehicles over the years. I became a Honda customer in 2001 (CR-V). We have since have had 2005, 2007, 2011 CR-Vs We purchased the 2011 CR-V from Markley new and traded it in on a 2011 Pilot. We dealt with Kenny on the 2011 Pilot and he is the best sales representative yet. We purchased a Travel Trailer that we could tow, after talking it over with parts we learned that the CR-V would not fit the bill. We met Kenny and talked things over with him and asked what vehicle fit the bill. I was looking for a Pilot, my wife had an open mind and wanted to talk about the Ridgeline and Odyssey mini-van. Kenny discussed the pros and cons of each. Kenny started by showing us the Pilot. My wife was immediately smitten. We closed the deal that same afternoon. Kenny was wonderful. We are giving this rating due the excellent presence and attitude of Mr. Kenny Yates. More

Replaced timing belt, tightener and water pump for 100,000 service. The work was finished before I expected and the car was washed as well. 100,000 service. The work was finished before I expected and the car was washed as well. More

Steve Palmer worked with me yesterday eve and this morning to get my car aligned. I stopped by the service dept late yesterday (5:00 pm) and he immediately made sure my vehicle's alignment was tested. morning to get my car aligned. I stopped by the service dept late yesterday (5:00 pm) and he immediately made sure my vehicle's alignment was tested. When the technician's reported showed my car badly out of alignment, Steve offered to have the technician do it right then, but I had to get home for dinner. I told him would come back first thing this morning; and he said if I could be at the service dept at 7 this morning he would make sure they would get to it immediately this morning. I only had to wait 50 minutes and I was good to go at 8:00 am. He also had them check my fluid levels and had them topped off. Give Steve a 5 out of 5 for giving great service as he always does. More