Markley Motors

Markley Experience is Great My 2008 Accord was rear-ended by two other vehicles. My insurance company totaled my car and gave me 5 days to find a replacement and return the rent My 2008 Accord was rear-ended by two other vehicles. My insurance company totaled my car and gave me 5 days to find a replacement and return the rental car. Markley Motors had the car I wanted. Markley also was able to add the additional features I needed and have the car ready to pick up before the 5 day limit expired. As usual, I appreciate having this dealership in Fort Collins. More

No Pressure, No Hassle Buying. Before purchasing my new vehicle from Markley Honda I visited several other local dealerships in the area and found their inventory very limited and t Before purchasing my new vehicle from Markley Honda I visited several other local dealerships in the area and found their inventory very limited and their sales people over zealous. This wasn't my first rodeo, I had made several new car purchases in the past,from other local dealerships, but my buying experience from Markley Honda was by far the best ! The staff there was very professional, I never felt pressured to buy additional upgrades or add on products. I believe what helped make this a very positive experience was the fact, I had researched the make, model, color and price-range of the vehicle I wanted. The salesperson worked on the inspection, buying my trade-in vehicle, taking me out on a 20 min test ride and making sure I was completely satisfied during the entire process. My buying experience a Markley Motors was totally positive. Thank You ! More

Done in a short time! I had a nail in my tire, and called seeing if I could bring it in about 4:00 p.m. and they said sure that would be fine. I arrived there about 4:35 a I had a nail in my tire, and called seeing if I could bring it in about 4:00 p.m. and they said sure that would be fine. I arrived there about 4:35 and asked if it was too late at that time and was told no it was just fine. Then asked if I could get an oil change as well. Again, that was just fine. I was in and out in no time and had my car washed as well. Now that's what I call great service! Thanks Trevor! Regards, Nancy R More

amazing experince Most amazing customer service ever. Got my car fully matinced in a timely manner. Always call for any concerns that may need to be fixed. Great prices Most amazing customer service ever. Got my car fully matinced in a timely manner. Always call for any concerns that may need to be fixed. Great prices for the service done. More

You won't regret buyin your car here Markley made it a very easy experience buying our new Honda. The staff was extremely friendly and personable. Great dealership! No pressure no up Markley made it a very easy experience buying our new Honda. The staff was extremely friendly and personable. Great dealership! No pressure no up selling and I felt the pricing was fair for me and them. More

Suprisingly good repair service. I had my civic in for a 180,000 mile service and assumed that it would take a day or two as is per usual with most service facilities plus most places I had my civic in for a 180,000 mile service and assumed that it would take a day or two as is per usual with most service facilities plus most places attempt to upsell you on something. Instead it took only about 3 hours and there was no attempt to upsell me on anything. I was suprised and pleased. It may cost a little more, but it is worth it. More

Great Service Everyone was kind and friendly. Even though I have an older car they treated me no different than if I had a brand new Honda. I will continue my ser Everyone was kind and friendly. Even though I have an older car they treated me no different than if I had a brand new Honda. I will continue my service with this company. Since I am new to the area it is a relief to find a trustworthy place to have my car serviced. Thanks More

Exceptional service This was my first Honda and the service I received from Markley was excellent. They offered free shuttling. The service from every employee I wa This was my first Honda and the service I received from Markley was excellent. They offered free shuttling. The service from every employee I was in contact with exceptional. The dealership was clean and all the staff very friendly. Probably the most pleasant experience I have ever had from a car dealership. More

95% is overall history - Check out YELP for recent reviews Worst Finance experience I have ever dealt with. Now I must confess I am used to a level experience from a Lexus dealer so maybe I am tainted, but Worst Finance experience I have ever dealt with. Now I must confess I am used to a level experience from a Lexus dealer so maybe I am tainted, but you would think the dealer who professes "THE BEST CUSTOMER SERVICE IN FORT COLLINS" would be at least some what close. Not this place. I was treated awful by the finance director "Athina Schwygert", the older man who also is in finance wasn't much better. They not only outright lie to you by telling you they have better financing than your own, but they tell you that their finance company requires you to include a GAP and extended warranty. (Sold by the same company). Athina has relationships with these companies, which she can't wait to brag to you about, but you don't really realize the magnitude of that relationship until something happens like when you need that GAP contract because you total your car like I did. Not only was she now not available to me to help me secure the documents to close out my contract with my lender, but I found out I never needed these documents to begin with. I never needed the extended warranty she sold me for $2500 dollars. It was part of the same company that had the GAP insurance which I wanted. SO she up sold me which makes me wonder. If you also go to other sites like YELP and others you will find many other bad reviews about this company. In addition, my sales person never even bothered to thank me for my sale after I purchased the car. Even a FORD sales man does that. Whether it be by a card in the mail or just a simple email. But not at MARKLEY! BUYER BEWARE!!! More

Did not disclose know vibration issues on 2015 Honda CRV I purchased a new 2015 Honda CRV in August 2015. I had read a review that stated it was the SUV of the year and some other publications seem to echo g I purchased a new 2015 Honda CRV in August 2015. I had read a review that stated it was the SUV of the year and some other publications seem to echo good quality... However it turns out there is a known issue with the 2015 version of the CRV that causes the car to vibrate. Its a issue with the new CVT and engine combination they used in the 2015 version of the CRV. I only test drove the car for a short time and did not notice the issue but it turns out that if you have the lights on and the AC on full you will not notice as it forces the car to be in a higher RPM range (all the time). I test drove this in the summer and so the AC was on. The day I went in to sign the final paperwork for the car I asked about the vibration issues as I had read some real reviews from real customers complaining about it and was told its nothing to worry about. Well turns out that when it got colder I started to have more and more of the vibrations. I took the car in multiple times to have them try to fix it. None of the fixes completely resolves the issue it just makes them less noticeable. I even had the newest fix done in December 2015 where they had to replace parts of the car... to try and fix all 3 modes of the issue... Still not fixed this car was too expensive to just deal with. A 30k car should be basically perfect, thats premium car price range. If I had been told the about the issue by the dealer I would not have purchased this car. I would have happily purchased the HRV or maybe even an accord. Now I have lost hours and hours of my life researching this issue and taking it in to get it fixed and its still not. I also asked the dealer if they would trade the CRV and they said they would not since they would then have to deal with it. They also just told me to talk to Honda directly. (I am in contact with Honda directly now we will see where that goes...) So to be fair this is in part Honda's issue but it was also the dealer that did not disclose the information to me. Otherwise the dealer did a decent job... price was average and they were nice enough but that does not matter given my car is not what I expected. I can't stand the vibration personally (some people claim to not notice). I am now going to have to take a loss of thousands of dollars trading it in on something else that does not vibrate. Take a look at what people on crvownersclub com search form for "CRV 2015 vibration" or look edmunds com I am not the only one... More