Markley Motors

Bought a Lemon I bought a 2009 CRV-LX and used it problem free for 9 years. I made the mistake of trading it in and buying a 2018 CRV-LX thinking it would be just as I bought a 2009 CRV-LX and used it problem free for 9 years. I made the mistake of trading it in and buying a 2018 CRV-LX thinking it would be just as reliable. It's been in the shop 7 times in the 3 months I've owned it. Just told last week that a Honda Representative determined the vehicle is operating within design. It's hard to believe the car was designed to shake at idle so much you can feel it in the seats. More

quick efficient service Chris did a great job on my 2013 CRV. I was especially touched by Jodie's expediting my service. I didn't have an appointment and Chris got me in an Chris did a great job on my 2013 CRV. I was especially touched by Jodie's expediting my service. I didn't have an appointment and Chris got me in and out quickly. More

Poor service. 6 hours waiting for a simple oil change and this was the express service. The kid at the service desk originally told me the wait would be 3 hours. Th 6 hours waiting for a simple oil change and this was the express service. The kid at the service desk originally told me the wait would be 3 hours. This was at 10 am. I desided to leave the car. As he was writing the ticket it suddenly become 4 hours. Ok 2 o'clock. Came back at three and the car had not been even started. My wife had to leave by 3:30 so she took our other vehicle leaving me. I just stood around in the service area and the express service kid would not make eye contact with me. I finally talked to one of the real service writers and he immediately took the car in for the oil change. It was finally finished some time around 4:45. To top it off they did not wash it. A very nice gentleman took the car and run it through the car wash. To there credit they did not charge me for the oil chance. The real service writer give me the free oil change not the express writer. He would hardly talk to me when the car was done. More

Excellent Gary was very helpful and worked hard to get me a loan with less then perfect credit. Will deal with him again on my next car. Gary was very helpful and worked hard to get me a loan with less then perfect credit. Will deal with him again on my next car. More

Express Sevice I brought in my CRV at 7:30 for an express oil change. It took nearly 4 hours. I was the only one left in the waiting room. The woman in the first I brought in my CRV at 7:30 for an express oil change. It took nearly 4 hours. I was the only one left in the waiting room. The woman in the first office ignored me. The coffee lady ignored me. The shuttle driver kept looking at me all morning. The service manager ignored me until 11:00 when he finally called to check on the status. I’ll be buying my next car from someone else. More

We drove away with the vehicle that was perfect for us! We arrived at Markley Motors looking for a used vehicle, and drove home in a brand new one. There was never any pressure only honest conversations. We arrived at Markley Motors looking for a used vehicle, and drove home in a brand new one. There was never any pressure only honest conversations. Gary Ihle was wonderful, constantly asking us what is most important to us. We really felt heard. And both my husband and I feel so much safer being in a vehicle where we sit up higher and has so many safety features. Thank you Gary for taking the time with us so we could drive away feeling no stone was left unturned. More

great customer service Had my CRV in for service and as always it was great! They always explain the service. This time I took the courtesy shuttle and the driver was great. Had my CRV in for service and as always it was great! They always explain the service. This time I took the courtesy shuttle and the driver was great. Always good here More

Always top notch I always enjoy going to Markley Motors to have my car serviced. The service team is friendly and efficient. My car is carefully checked to ensure it i I always enjoy going to Markley Motors to have my car serviced. The service team is friendly and efficient. My car is carefully checked to ensure it is in good working order. The team is professional and knowledgeable. I would not want to go anywhere else. More

great customer service Everyone I interacted with was friendly and helpful. I was treated with respect and kindness with a bit of humor thrown in and it was a great experien Everyone I interacted with was friendly and helpful. I was treated with respect and kindness with a bit of humor thrown in and it was a great experience More

Great service I would like to thank everyone that I've been interacted with at Markley Motors. BJ Wilhite who helped me find the car that I wanted.With my first veh I would like to thank everyone that I've been interacted with at Markley Motors. BJ Wilhite who helped me find the car that I wanted.With my first vehicle purchase I was a little scared, but he treated me just like he would have treated his daughters friend (if that makes any sense at all) Overall I was very happy. The service has definitely shined three year after purchasing my car whenever I bring my car in for routine oil checks, tire patches and everything inbetween. I want to specifically highlight Andrew Martinez who I see almost every time I come in. He is always happy to see me and goes over my bill and explains anything that I have questions on and lets me know what work will need to be done at my next visit if there is anything besides an oil change. I'm definitely a chatty Cathy so I like that he and I can chat about vacations and weekend plans. I would also like to thank Nick, on 8/25/18 he helped me get checked in and called me with questions about my windshield wipers and was genuinely very polite. Lastly, thanks to the guys that work on my car, they're the real MVP's that make sure my car's up and running and in great condition More