Markley Motors

Routine Maintenance Great service, friendly and quick. Austin helped me and he was polite and friendly and called me as soon as the vehicle was ready. Thanks Great service, friendly and quick. Austin helped me and he was polite and friendly and called me as soon as the vehicle was ready. Thanks More

Good service Overall good experience considering I had to have my timing belt replaced, which always stinks. They quoted me the cost and that is what I paid. I h Overall good experience considering I had to have my timing belt replaced, which always stinks. They quoted me the cost and that is what I paid. I had researched costs and they were the second lowest I found. Ultimately the warranty for the work was better here so I spent a little more. Chris communicated with me throughout the day and finished on time. More

Oil change Over two hours for an oil change. Had an appointment at 1:00. After setting in waiting area for over two hours oil changed was done. This is not the f Over two hours for an oil change. Had an appointment at 1:00. After setting in waiting area for over two hours oil changed was done. This is not the first time this has happen. I think this will be the last service I will have them preform. I need to replace this car soon. I don’t think I will be purchasing from this dealer. I have purchased two cars from this dealer. Seems a shame to not buy a car from them because of there service department. However, If I buy a Honda again I will go to a different dealer. More

Great service team I brought my CRV in for service. It has been going to Markley since it was purchased. They extend the manufacturer’s warranty if all service is done I brought my CRV in for service. It has been going to Markley since it was purchased. They extend the manufacturer’s warranty if all service is done at Markley. Great team and every 5th oil change is free. More

Recall and repair I am not sure who was the one that took care of the car but my husband took it in for a recall for the air bag and then had them look after another pr I am not sure who was the one that took care of the car but my husband took it in for a recall for the air bag and then had them look after another problem and he was very happy with the timing and work done. I think someone sent me a message about the review but I don;t have his name now.. BUT thanks to whoever Great Job. More

Worst Car Buying Experience They told me one thing to get me in the door and purchase a car and then changed the terms last minute when I was signing the paperwork. The person wh They told me one thing to get me in the door and purchase a car and then changed the terms last minute when I was signing the paperwork. The person who handled the paperwork at the end (Lane) was very pushy and rude and aggressive. He was the person that made this experience so bad. I was able to talk to a manager after all of this and he was very helpful but when the issues he was addressing weren't working out, he just stopped responding. I've worked in customer service and have also bought several vehicles before with no issues. This situation was handled very poorly. I won't be going back and none of my friends and family will either. I'm in the MBA program at CSU and maybe I can make it a group project to write up an alternative customer service approach in one of my business management classes. I've already chatted with a few and it doesn't sound like I am alone with having a bad experience at Markley. More

My appointment was for a factory recall. I have been going to Markley for service for nearly 20 years, and have always been very satisfied with them. This last visit was no exception. I had I have been going to Markley for service for nearly 20 years, and have always been very satisfied with them. This last visit was no exception. I had an appointment for the service and Mike took care of it very promptly. My only complaint is it was very difficult to get through via telephone to make the appointment. Either no one answered the phone, or when I did get through, it was to leave a message, and got no response. More

Sales representative Derek is one of the finest sales person at Markley motors. He’s honest, friendly, willing to assist, and easy to get along with. Hard to find people Derek is one of the finest sales person at Markley motors. He’s honest, friendly, willing to assist, and easy to get along with. Hard to find people like him. And Trevor in the service Deparment. More

Quick, friendly, helpful, reasonably-priced Great experience here with Nick and his colleagues. They fixed everything I needed, some extra stuff, and even washed my car for me. Good prices and Great experience here with Nick and his colleagues. They fixed everything I needed, some extra stuff, and even washed my car for me. Good prices and always helpful. More

Usual Good Service From Markley This was my 11th or 12th time over the years on having Markley service my Honda. Work was done in a reasonable amount of time and at a reasonable pric This was my 11th or 12th time over the years on having Markley service my Honda. Work was done in a reasonable amount of time and at a reasonable price. Waiting room room was comfortable. Car was returned clean and without incident. More